Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
84% of guests recommend
3.4 Room cleanliness
3.1 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Decent stay

Posted Nov 5, 2014
Convenient location. Lacks room service. Housekeeping was so so. Changed linen and towels everyday but did not replenish some amenities. Nor did they sweep the floors during my stay.
1 out of 5
by A verified travelerfrom Sinagpore

Good Location but very BAD wifi connection

Posted Nov 4, 2014
Pros: Location
Cons: " HIGH SPEED" internet connection
I have stayed there for 3 nights from 30th Oct 2014 to 2 Nov 2014. The 1st night when I checked in I noticed that the wifi in the room cannot be connected until I open the room door. Once I close the room door the wifi disappear. I made a call to the reception and they sent a maintenance guy up. The technician said he will reset the router and said that it should be ok in 5 mins time. Apparently it did not. The next morning I made a complain to the reception again. The receptionist promised to change my room to another with "better" wifi connection. She said she can do it after 2 pm. But I need to go out during that time and did not return until in the evening and I asked for a room change with another receptionist, she said there no point as all the rooms are having problem with the wifi. Every-time I need to check my emails I have open the room door or go down to the lobby. Even at lobby the signal is not strong. I have stayed in similar hotels around the same area and this is by far the worst when wifi connection is concern. The website advertised HIGH SPEED internet connection. They should just say with internet connection and omit the HIGH SPEED. Then customer with not be so frustrated to learn that it's not..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Close to malls

Posted Oct 18, 2014
This is my second time staying in this hotel. Loved it. Except for tiny cockroaches coming out in the middle of the night, and the smile less reception staff, all is well.
2 out of 5
by A verified travelerfrom Malaysia

Noisy hotel

Posted Oct 9, 2014
The rooms wall must be so thin that you can hear your neighbour's room activities. Can't sleep. Only plus sign is it's near amenities. Thumbs down!
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Tawau

Surprise upgrade room

Posted Oct 9, 2014
I actually book for a superior king size bed room, when I arrived the receiption told me the room I book they unable to provide for me, However they upgrade me to a family suit room, what a surprise! The location of hotel is just nice. Nearby is plaza Low Yat, TIME SQUARE and easy looking food at Jalan Alor, comfortable stay.
1 out of 5
by A verified travelerfrom Singapore

disappointed.

Posted Oct 6, 2014
Cons: The room condition, the hotel condition.
The room that I was checked into was a totally different room from what was shown in the picture. Instead Of looking like a 3 star hotel it looked like a hostel! Do not be fooled by those pictures! There isn't even a proper wardrobe in the room! It was replaced by a metal rack!
4 out of 5
Recommended
for Everyone
by A verified traveler

Smiling Sky

Posted Sep 11, 2014
Pros: Very efficient and friendly staff with a whole lot of smiles...
Walked up to the door and the security guard opened it and greeted me with a smile. Walked up to the reception and the staff was very friendly and polite. The check-in process was efficient and in no time, I got my key card and was on my way to the room. The room was clean and spacious. The facilities provided was good with air-con, TV, water heater, mini bar and hair dryer. Everytime I walk through the entrance of the hotel, the guard was there to open the door and sure enough, the smile is always there. Checked out the next day and again, the whole process was done in no time at all.
3 out of 5
Recommended
for Couples
by A verified traveler

Near to imbi LRT stn & Berjaya Time Square.

Posted Sep 7, 2014
Pros: Clean & near LRT station....
Cons: To expand the toilet a little bit more for comfort.
The bed was very comfortable.... Bt the toilet to small & narrow.... When we shower, the toilet seat toilet tissue all wet & toilet floor nt deep enough.... Cld wet the room floor as well... No hook in the toilet towel when you shower.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

nice clean hotel. shame it doesn't have a bar.

Posted Sep 6, 2014
Pros: cleanliness of the rooms and the location was'nt too far from the monorail to walk.
Cons: no
Location: Bukit Bintang is a very lively place to stay day and night. lots of shopping near by
Arrived late in the evening and was welcomed in. room was clean and fresh. No view as it was on the ground floor. no hassles with anything. I felt safe walking around the streets at all times, even at 2:00am the place is still buzzing then.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

Great Convenient Location

Posted Aug 28, 2014
The hotel is showing it's age a little, but the rooms are spacious, and clean, ask for one in the front, they overlook the most beautiful huge tree which shades the hotel. No breakfast facilities, no laundry facilities, but there are choices close by. This hotel was great value for money, and I would stay there again.