Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Nive hotel, convenient location.

Posted Dec 15, 2014
Hotel is next to the mall and the Sunway Lagoon theme park. So it was very convenient. The room was clean and the reception staff was friendly. Happy staying there.
2 out of 5
by A verified traveler

Bit tired

Posted Dec 15, 2014
Not bad for families staying nearer tot he airport and looking for the various amusements on offer. Not so good for the business traveller. The public spaces and rooms are looking a little faded.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel next to the mall

Posted Dec 5, 2014
Hotel is next to the mall. But under renovation now, lobby was noisy and buffet breakfast located a distance away in the other hotel. When we get to the buffet restaurant at 9 am on Sunday the queue was so long and we just gave it a miss. Hotel should make arrangement for crowding if the small restaurant is going to take guests from both hotels!
2 out of 5
by A verified travelerfrom 서울, 한국

가격대비 성능은 별로....

Posted Nov 25, 2014
Pros: 없음
Cons: 아침식사 값(MSY 46.4)이 너무 비싸게 받는 것 같습니다.
Location: 별로 없음
놀이공원 Lagoon과 약간의 쇼핑몰을 제외하고 별로 갈 곳이 없었음. 호텔은 깨끗한 편이나 아침에 너무 많은 비용을 charge하는 경향이 있음. 전체적으로 추천하고 싶지는 않습니다.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel connected to a mall

Posted Nov 18, 2014
Old but room is clean. Good for travellers that like the convenience of a mall & plenty of food choices...
2 out of 5
by A verified travelerfrom Australia

Renovation Needed

Posted Nov 13, 2014
Pros: Pro's --connected to great shopping centre, loads of shops and food outlets.
Cons: A major renovation is needed
Hotel very disappointing. Room is basic, towels very thin. Carpet was filthy, worst i have ever seen. Rest of hotel could do with a paint, breakfast served in the next door hotel , I assume until the new area is built.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Great hotel!

Posted Oct 21, 2014
Pros: Everything!
Cons: Nothing...the stay was exceptional
Location: Too many to write about. Great food and facilities all within walking distance.
An awesome experience. Great facilities within and surrounding the property. You cannot go wrong if choosing this hotel for your stay in KL. Highly recommended!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom england , Malaysia now

City break

Posted Oct 13, 2014
A really nice relaxing overnight stay , spa was excellent
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

hotel location is good

Posted Oct 9, 2014
Pros: i like the location
Cons: need to improve on staff service quality, concerige and even the taxi booking counter staff are not friendly. In the end, we rather go out for taxi
Location: location is good. shopping mall is link to hotel and sunway lagoon is just next to it.
hotel location is good, it is link to the shopping mall. but hotel staff is not so helpful, when you have queries, they will just give you a simple reply. room is clean and comfortable. overall, it's still acceptable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Chaick in really not good .. I had bean waiting 3h

Posted Oct 6, 2014
I lost my time waiting the resiption to find my resorvation thats all zzzzzzzzzzzzzzzzzzzzzZzzzZZZZzzzzzzzzz Gghhhhhhhhhhhhhhhhhhhhhjjjnnnnnnnnnnnnnnn