Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby Chandrashekhar from Nashik India
Very convinientPosted Nov 9, 2013
Cons: Everything was perfect..
Location: Convinient. Shopping, Texis, Buses, Trains, Money exchange outlets, etc were at walking distance..
We felt at home..
for Familiesby suren from Australia
Nice place to live, it's very datedPosted Nov 1, 2013
Pros: Size of the rooms and tall ceilings
Cons: The full thing needs to be updated, it s looking tired
Location: It's a great location, virtually every thing in the city is walkable distance or has a bus from your doorstep, very convenient location
The rooms are spacious, and it's in a good location. It needs a big renovation and updating. The staff are helpful .
for Familiesby Barcelona from Malaysia
Room is good, but Service is low.Posted Aug 12, 2013
The advantages are the wide spaces and rooms and the kitchen in a room. It was convenient for a family like us. On the other hand the disadvantage was that though we asked the staff to repair or replace the hair dryer in the room 'three times' since it was broken, they had not sorted it out and ignored our request. Also though we stayed two nights, the bed sheets had not been replaced though it became dirty and we put some tips. Regards.
for Familiesby JB from GER
RidiculousPosted Jul 11, 2013 on Hotels.com
Never in my 25+ years of traveling across more than 30 countries and staying in 2-5star deluxe hotels, have I come across such an atrocious place with appalling staff attitude. The rooms were stinking, we even showed what looked and smelled like feces on the floor of the living room to the staff, the toilets were stinking worse than a busy train station toilet in a developing country. The bedsheets had stains on them and small body hair ( they were fresh sheets according to the staff. Hmmm.... ) To say the bedrooms were smelly would the an understatement. The refrigerator and microwave had grime on them. The cutlery was unusable(dirty). I could go on and on.The attitude of the front desk staff was nonchalant. They eventually changed our apartment after having 5 members of the staff literally verify our observations. I am surprised that a reputable site like Hotels.com is even promoting that establishment.
for Familiesby Richard from Norway
CleanPosted Apr 17, 2013 on Hotels.com
The bad; Very old and worn down interior, it seems to be from 70-80s, and its well used. Kinda tricky to locate The good; -Fastest checkin and checkout I ever had -Very friendly staff, not like other hotels we stayed on in the area -Large apartments with kitchen and three bathrooms -Very affordable price All in all a pleasant stay
Recommendedby Cody from Washington. D.C. USA
Fantastic location to bring friends togetherPosted Apr 8, 2013 on Hotels.com
This hotel appears to be an old condo building that was converted. The rooms are ENORMOUS and provide a great value for the price. The location is perfect as it is close to the action. I highly recommend this hotel if you are traveling with a large group of people.
for Familiesby SMT from Singapore
Hotel With Good Location and Friendly ServicePosted Apr 3, 2013 on Hotels.com
Great Location and near to all the locations like KLCC, Pavillion, Bukit Bintang......and all the local food streets. Hotel staff very friendly and give all the direction and information of the surrounding attractions.
Recommendedby A verified traveler
Stay at Mapel SuitePosted Jan 29, 2013 on Hotels.com
It was a very pleasent stay at Mapel Suite and the staff and service at the hotel were very helpful in booking local transport and tours to KL city and Genting Heights. I already recommended to my family friend who is too keen to make a booking very soon and will highly recomend it to others.
close to everythingPosted Nov 15, 2012 on Hotels.com
the place is simply out-dated! rooms are spacious but carpeting is dirty and old - needs to be replace. kitchenette is functional with a little washing machine and water was so so slow. our room is over looking the KL tower and the patronas tower as well. walking distance to both places.
for Familiesby A verified traveler
spacious apartmentsPosted Oct 13, 2012 on Hotels.com
The maple suite is excellent value for money. The rooms were large,spacious and well designed. The main living area is large and includes a dining room. The whole apartment was large and spacious.The kitchen is sufficient for most meal preparations. There is a large fridge to store food and drinks. This suite has three toilet/bathrooms. The suite were very clean. It has a washing machine,which a definite bonus when travelling. This apartment also had a study. The maple suites are well located. It is next to the main street ,Jalan raja chulan, where you can catch a free bus service (go kl free bus service) to most of the local tourist spots. You can use it to travel to a lrt station to travel almost anywhere. These apartments are next to the kl tower, near local nightspots,and major shopping centres. The staff are fantastic, helpful and very friendly. Loved our stay, and next time we come back to kl we are definitely staying here again.