GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe room
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Club Deluxe Room
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Executive Deluxe Room
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Grand Room
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Club Premier Room
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Premier One Bedroom Suite
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Club Executive Deluxe Room
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Ritz-Carlton Suite
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Two Bedroom Club Suite
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Three Bedroom Club Suite
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
This luxury hotel offers a comprehensive health club with a fully equipped gymnasium. There are three restaurants and three function rooms are available for guests to reserve for special occasions, staffed with by a team of planning professionals to help organize events. Meeting room amenities include audio-visual equipment, security, and a business center.
Rooms
This hotel has 219 guestrooms and 29 suites, offering at least 40 square meters (430 square feet) of space decorated with a collection of 19th- and early 20th-century artwork. All guestrooms offer a view of the city and feature marble bathrooms.
Room Amenities
Dining
Li Yen - Intricately carved teak and antique furniture and shimmering mica screens characterize the hotel's signature restaurant, which features Cantonese specialties for lunch and dinner. Live traditional Chinese music is provided by the “Yangqing” group.
Rossini's - Located on the first floor, this casual and innovative restaurant serves contemporary MediterrAsian cuisine with a menu that changes daily.
Lobby Lounge - Entertainment is provided in a relaxed atmosphere adjacent to the lobby. This lounge offers light lunches, cocktails, and specialty coffees in addition to traditional afternoon teas. Reservations and sophisticated yet casual attire are recommended.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Ritz-Carlton, Kuala Lumpur
of guests recommend
out of 19 reviews
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Showing 1 - 10 results (of 19) · See more The Ritz-Carlton, Kuala Lumpur reviews
“Great secluded location near shopping.”
Slight mark down on cleanliness. The entry way carpet was clearly soiled and should not be in a 5 star hotel. Staff were wonderful and service impeccable especially the concierge staff.
“Got what I expected in a Ritz propoerty”
The hotel is not located that close to the other KL business hotels nor to KLCC/Petronas Towers. So for a tourist, it's probably not the top choice. But it is next to the newest shopping center in town - and that place is very nice. It has great restaurant choices and feels much more alive than KLCC. The hotel itself was what I expect from a Ritz Carlton. Attentive service and a very comfortable room. I got what I paid for. Many of the other business hotels in KL are showing their age so it was nice to stay in a well-maintained top class hotel. I drove down from Penang for the weekend and didn't really like the fact that I had to valet park my car (most KL hotels have underground self-park) but that's a very small complaint.
“unfriendly staff”
Hotel is fine.. however the one of the staff spoilt everything.. right from the check-in... the staff is unaware of my request and seems like day-dreaming! infact she does not seems to know the hotel policy !
“Choose Ritz for comfort”
I stayed over Chinese New Year at the Ritz with two children, the older being a teenager already. The hotel is perfectly located behind the corner from a huge shopping mall on a quiet street. The facilities were designed for maximum comfort, and we really enjoyed our stay! If you look closely, there are little 'wear and tear' signs, such as stains on the carpet, but everything was clean, comfortable,and the lay-out was great. I liked the gym, which had a bowl of fresh fruits for visitors, and the spa was perfect - except under 18s were not allowed. Breakfast is not included, but the hotel offers a really good deal for its buffet breakfast, and in all our travels (we have travelled a lot!) we agreed unanimously that it was the best buffet breakfast we'd ever had! The service was top-notch, and we hope to go back some day!
“Great place to stay”
Very friendly staff, beautiful rooms, free upgrade to suite - it was perfect.
“The RITZ will always be the RITZ”
The RITZ is always known to be an elite five star hotel with a classic theam , and the KL ritz is no exeption. The location of the ritz in KL is the most important featur but the view is not that special and breakfast is not included in the offer , like most of KL five star hotels.
“sr hotel old nothing makes you feel you are in Ritz...”
Nothing can be good service is dab the manager left 3 times message to call me never called no one care its very bad dont make my mistake
“Most comfortable stay at the Ritz Carlton KL!!”
See review above. Everything at the Ritz Carlton KL is luxirious and most comfortable. The staff throughout the hotel are gracious and welcoming. The dinning experiences (Chinese dinner, buffet breakfast) are most satisfying and fantastic. The location of the hotel is most convenient to shopping, dinning, and business. We love this hotel very much and want to go back to stay there right away!! Most highly recommended!!
“KL is a great city”
The Ritz's location if just perfect. Close to everything. KL is nice, clean city the people friendly. No problem with getting round town. Go have the best steak in Asia at the Qbar across the street at the Westin. Have fun.
“Probably one of the top 3 properties in Kuala Lumpur”
Excellent service, first class facilities, superb location, friendly helpful staff.
Showing 1 - 10 results (of 19) · See more The Ritz-Carlton, Kuala Lumpur reviews
Number 168 Jalan Imbi Kuala Lumpur, 55100 Malaysia
Nearby Points of Interest
Location Highlights
The preferred airport for The Ritz-Carlton, Kuala Lumpur is Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 43.2 km / 26.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Golden Triangle, Kuala Lumpur, Malaysia: The Golden Triangle is comprised of Kuala Lumpur's commercial, shopping, and entertainment hubs located on three roads: Jalan Imbi, Jalan Sultan Ismail, and Jalan Raja Chulan. Within the Triangle, Bukit Bintang is considered to be the supreme shopping district, known for its entertainment and family recreation. The famous Petronas Twin Towers and the Suria KLCC Shopping Mall are in the city centre. Spreading out from the city centre are other destinations--for shopping (Parksons, Marks & Spencer), entertainment (Philharmonic Orchestra Hall), dining (Ampang Area), and business.
Number 168 Jalan Imbi Kuala Lumpur, 55100 Malaysia
