Ratings based on 37 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified travelerfrom Sydney
Worst Hotel we stayed on our trip.Posted Jan 4, 2015
Pros: Not a lot to be honest. Worst hotel we stayed in on a 3 week trip.
Cons: The staff- they dont seem very service focussed, quite rude and not very interested in working in hospitality.
Location: Beautiful location. Quiet and close to embasseys and feels very safe.
There are definitely pros and cons about staying at the hotel, for us there were sadly more cons and I would not recommend it to anyone. The positives- It is in a beautiful location close to everything. The resteraunt is very good (best food we had in Malaysia). The design and rooms are very cool and trendy... Feels very much like a magazine. The cons- now maybe we arrived on a bad day but it did seem that we had entered faulty towers. Things did not get off to a good start. When we arrived we asked for a room downstairs and were told we would need to pay circa 200us for the privilege... After a heated debate we were accommodated in a room with no pool access but on the ground floor for no extra money. The debate about this seemed ridiculous to us... The reception staff member seemed not to care and unable to make a decision and forthright that under no circumstances could we have a ground floor room..we had to ask for the manager to be called... He said he would see what he could do and we were accommodated in a room with no pool access but on the ground floor. We were told to go for a walk for an hour or two so the room could be made ready. Things did not go well from here... We had trouble using the TV (it is very complex- three remotes are involved) and the wifi did not seem to work for my husband (I had no troubles)..when we tried to ring reception about the TV we discovered there is no phone and my husband had to walk out of the room and get someone to come and f
for Couplesby A verified travelerfrom UK
Lovely old Malay style boutique hotelPosted Dec 15, 2014
Pros: Loved the swimming pool - beautiful shape among trees. Loved all the old Malay style decor. Much of the wood was antique like the front doors.
Cons: There were some pet dogs which were very friendly but unfortunately barked a few times and woke us up. This was annoying when one suffers from jet lag
Location: This was in a lovely location with a 15 minute walk to the centre of town. Part of the walk was through a beautiful park.
It was gorgeous to stay in an old style but totally modern boutique hotel only a 15 minute walk from the centre.We stayed in the loft which was amazing. This included a fabulous shower which opened out to the trees and tropical birds. Breakfast was lovely and the food in the restaurant delicious. All the staff were very friendly. Our room was the height of luxury and a blend of old and modern.We had a plunge pool and could elect to have breakfast on our private verandah under an umbrella of trees. Excellent for honeymoon couples.
for Couplesby A verified traveler
城市裡的綠洲Posted Oct 27, 2014 on Hotels.com
for Couplesby Baefrom Busan
끝판왕 커플 호텔Posted Oct 21, 2014 on Hotels.com
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for Everyoneby A verified travelerfrom Singapore
Getaway in the cityPosted Oct 5, 2014
A 5* romantic Thai styled kampung cluster of villa suites with complementing hospitality..tucked not far from the world reknown Petronas twin towers Kuala Lumpur.. a perfect hideout.
for Couplesby Sirazfrom London U.k
Very peacefulPosted Sep 17, 2014 on Hotels.com
My wife and I spent 4 nights in September. Very friendly and helpful staff... Clean rooms, we stayed in luxe crib which has extremely spacious with a separate lounge room .and balcony with sofa and fan which cannot be seen in the website.. The complimentary home made cookies are to die for. Comfy beds. The bathroom was the winner for us , it is out of this world. The hotel has a wood type effect so don't expect shiney marble floors. Breakfast had a lot of choices but not super delicious. Sometimes you have to wait a while for a taxi to city centre as there is traffic in Kuala Lumpur most we waited was 40 mins which was frustrating. No phones in the room so you have to walk down to reception for assistance which was very annoying . Would we stay again ?? Most definatly.. This hotel is unique and beautiful
for Couplesby A verified traveler
Great placePosted Aug 20, 2014
Pros: Every aspect,just wonderful.
Cons: More light haha.
Location: Not far from the city.
Wonderfull place by all means. Marvin,I hope the name is correct,was very helpful,he deserves five stars. This place is great for honeymooners.
for Couplesby JLfrom Singapore
Almost PerfectPosted Aug 7, 2014 on Hotels.com
+ Very spacious room and bathroom with own jacuzzi + Very relaxing ambience + Wholeday healthy breakfast from 8am onwards. Available even after check-out. + Complimentary: TWG teabags, tasty snacks and handmade cookies. - Rain shower pressure too weak
for Couplesby The Swedefrom Stockholm
An amazing hotelPosted Jul 25, 2014 on Hotels.com
A small and amazing hotel. The rooms are very large and have a big jacuzzi style tub and a huge rain shower. The food and service is perfect. I highly recommend this hotel for a romantic vacation.
for Couplesby Phyllis
Posted Jul 12, 2014 on Hotels.com