2 outdoor pools, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
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Reviews of Tanjong Jara Resort

5 out of 5
Tanjong Jara Resort
Batu 8, Off Jalan Dungun, Dungun, Terengganu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 171 reviews" "
Rating 8 - Good. 46 out of 171 reviews" "
Rating 6 - Okay. 3 out of 171 reviews" "
Rating 4 - Poor. 6 out of 171 reviews" "
Rating 2 - Terrible. 1 out of 171 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel on good beach. It is a bit tired but still a great place to relax. Staff generally helpful & attentive. Food is pretty good overall. Biggest complaint was air con in bedroom sound like 747 on take off. No ability to change this - either on or off. Overall a good hotel but certainly not at international 5 star level.
Stayed 3 nights in Feb 2024

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and helpful. They'd come around the pool serving water and ice lollies. We visited to celebrate our anniversary and was pleasantly surprised by the effort (no spoilers here). Not the resort's fault, but the private beach had some oil spills which were very difficult to wash off. I had to send my shoes for professional cleaning. The resort was undergoing renovation, glad to see improvements/maintenance!
Stayed 3 nights in Jan 2024

10/10 Excellent

Kuruvila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people
I like what Ramesh did and he was helpful. Need a facelift and more upkeep. Otherwise the staff was good. People are friendly and at tentative
Stayed 4 nights in Apr 2023

10/10 Excellent

Bin Abdul Rahiman Khairul

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very unique Kampung style resort experience. Outstanding hospitality from staff team especially Anna & Amira from front desk and the Room Manager, Jazz. The food at Di atas sungei for both breakfast and dinner and the ala-carte lunch at Nelayan was certainly top notch and delicious. Will definitely return after the rainy season to better enjoy the resort facilities.
Stayed 2 nights in Dec 2022

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and quiet and relaxing. Initially put in rooms at far end of resort which was odd as it was not busy but moved to rooms in a more central location which was much better
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very good service. friendly staff, beautiful and clean resort. Very good for short or long escaped from the city. Hope Tanjung Jara maintain all the good service.
Stayed 1 night in Oct 2020

4/10 Poor

Chee Keong

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
YTL hotels pretentious & overrated
We stayed three nights at YTL Tanjong Jara Resort last month. YTL Tanjong Jara Resort is overrated. Unless you book the most expensive sea villa, other rooms at the resort are pretty standard. Rooms are large but not well maintained. There was a huge crack in one of the bathroom wash basins. Small TV in the room with not many TV channels. Housekeeping not so efficient. The day bed in the room was dusty and not clean. F&B is even worse. Breakfast was mediocre at best. Pancakes were dry. Kuey Teow soup tasteless with very little ingredients and the Mee goreng too salty. Wonder what kind of chefs they employ? We had lunch at the hotel and one plate of char kuey teow costs 40 ringgit! There are two swimming pools. One smallish pool with a deep end and not very clean. The other pool, which looks bigger in photos than actual, is crowded unless you go early in the morning when everyone is still in bed. Tennis court is old and just for show. Tennis court needs resurfacing. In fact most of the resort, especially the hotel rooms need a refurbishment. Some parts of the hotel landscaping is quite well designed but a large part of the resort is just jungle. Beach at the resort is boring. Definitely No Wow Factor! One does not have to pay quite so much to enjoy more pristine beaches in Terengganu. The only plus factor of this resort is the quality of service which was overall good. TJ resort needs a facelift badly. YTL hotels are rather pretentious & overrated.
Stayed 3 nights in Aug 2020

10/10 Excellent

Nur Shalwanee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

MD, KL, Malaysia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place for couple getaway, nice beaches and super good staff
Stayed 2 nights in Aug 2020

2/10 Terrible

Anne

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an Amazing resort. The staff is always friendly, and helpful. Very quiet, and secluded the beach is nice with hardly no one on it. Can’t say enough about the hospitality. We went during the Coronavirus and had to leave early, but the resort manager made a point to meet us, and offer was discount rates if we need it. Thanks for such a memorable vacation
Stayed 13 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with beautiful sea
The room which we check in time was very very noisy due to some machine trouble. The staff immediately arranged other room. It takes 10 minutes, but I think that was their best and we were very happy with it. Facilities are a bit old, there are some small problems but acceptable. The view from the room is very nice. We can sea beautiful sea. Family pool is also with nice view. We could relax. The foods were delicious especially in western restaurant near family pool. Main dining which serves Malay food was also good but there was some smell from river.
Stayed 2 nights in Mar 2020

8/10 Good

Kee Lin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Irma Intan Ezliena

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Oct 2019

10/10 Excellent

Deb, Powell Ohio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is remote and very, very quiet which we loved. The staff is excellent and cannot do enough for you. We had great service in particular from Amira and an intern named Sabrina. They helped us with activities and special events that we were celebrating. The check in was flawless, the room was beautiful (Serambi room) and the pools exquisite. Great spa with wonderful services and staff. The two restaurants were great with a good menu and a wonderful set of staff, especially Ann the main cook. She made everything so special. The only downside is having to make a reservation for dinner. I don't think this was emphasized enough on check in and one night a couple who we had made friends with had not made a reservation and only got a table because we invited them to dine with us, which wasn't a problem but with so little to choose from in dining possibilities, they could possibly have been left hungry. The restaurants are a little expensive so be aware of that, but the food is delicious and varied. The pools are fabulous, one infinity pool overlooking the South China Sea and the adult only pool. I personally feel that they should be switched and the adults should have the more luxurious one (infinity). The staff are always bringing water and happy to help with anything you need. Although at the adult only one they tend to be there a little later in the morning, around 11 or so.
Stayed 9 nights in Sep 2019

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place eas gorgeous and great thought has been given into every detail. Service by each and every staff was excellent. Certainly an unforgettable place.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

4/10 Poor

XanLin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Though the photos looked grand, the room was poorly maintained. I had to call housekeeping service several times to send their repairmain to fix the shutter blinds, and replace the door locks, and then the Astro service couldn't function properly. I've dined at all 3 of their restaurants and the quality of food is mediocre. Apart from the food being served fresh, the Western fare was just average and the local food was definitely not up to expectations for a luxury resort proclaiming their "unmistakably Malay" tagline. I will not come back again nor recommend this resort to anyone. The only redeeming factor was that a few of the staff was friendly and helpful. In short, for a resort under the YTL chain, I was really disappointed with my hotel experience. Perhaps, Pangkor Laut would be better.
Stayed 4 nights in Jun 2019

8/10 Good

Lew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and beautiful resort but choices of food is limited to the hotel which is quite pricey.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay.
Stayed 2 nights in Dec 2018

10/10 Excellent

Hamizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Our stay in Tanjong Jara was amazing. The resort staffs make us feel so welcome and the room was great! A big applause to Ms. Amirah as our tour resort guide. Looking forward for another stay.
Stayed 1 night in Dec 2018

8/10 Good

Siva Dharma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
The staff was wonderful.The service was polite and they were ever ready to assist in making our stay a pleasant one.
Stayed 2 nights in Dec 2018

8/10 Good

AFIQ ZAMIR

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Love the Kampung Style
Room is spacious, facilities are great. It's just that, your trainee staff at reception counter still do not know much regarding room's location. It's monsoon there when I checked-in last week. My mom is on her wheelchair. Two of the trainees escort us to our room after check-in, and they stop in the middle of the way as they did not found the way to the room, in the rain. My family and I decided to get into the room even though it was raining as it was already 5pm. My mom really frustrated when she has to stop on the way to the room, and asked me why stop. I said they did not know the way to the room, until one of them called a guy receptionist to escort us to our room. Other than this matter, everything is just great. Buffet breakfast is awesome, my parent had Nasi Dagang which is so delicious, staff at Di Atas Sungei are awesome and warmth, their housekeepers smile always to us. Anyway, thank you very much for the hospitality from your team to my parent and myself, I really appreciate that. Please improve on trainee staff at the reception as reception is the first impression which customer's value the service of one hotel. Thank you.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Stayed 3 nights in Nov 2018

10/10 Excellent

A, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room ID was wonderful, the surrounding jungle environment was amazing, staff professional, competent and friendly. The Chef's tailored our dishes for us, the portions were generous and delicious. Generally the best staff team we've come across. Although some touch ups are needed, it was the monsoon period. All in all a wonderful and relaxing experience. Planning to go back again soon.
Stayed 2 nights in Nov 2018

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really nice 1 night stay. A very nice resort close to the beach. Room is spacious.
Stayed 1 night in Oct 2018

10/10 Excellent

CicakoSasuke, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is NICE to this Tanjong Jara Resort!
Perfect for honeymoon! Love it so much. Such a memorable and loving memories at this resort. Do select this resort as your 1st honeymoon!
Stayed 1 night in Aug 2018

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, room comfort
Absolutely lovely 😊
The hotel was amazing, service and food all excellent... you can definitely see why it is listed as one of the luxury boutique hotels of the world. The service was faultless, we were checked in early and allowed to check out late with no additional cost. The only things that could’ve made the trip better would have been a balcony and more maintenance to the room (there was what looked like to be previous water damage to the ceiling that had not been properly repaired)... all in all, a great trip and Ann is a legend!
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

CHEN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review.
A nice resort for relaxing,staff is Friendly and Helpful.
Stayed 2 nights in Jun 2018

10/10 Excellent

Tracey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, beautiful, quiet & peaceful hotel. Food was good with lots of choice. Staff were very welcoming & always helpful. Cant wait to go back.
Stayed 14 nights in May 2018

10/10 Excellent

Sal, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond words...
The whole experience was heaven, near perfect! Except for the traces of rubbish and all sorts of plastic dumpings along the beautiful beach by irresponsible idiots!
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place a bit too run down for 5 stars and food ok but not 5 stars.
Stayed 3 nights in May 2018

10/10 Excellent

Rose, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
The hotel room looks exactly as advertised. This is my 2nd visit to this place & will be more visit to come in the future
Stayed 1 night in May 2018

10/10 Excellent

nur Shakirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay

10/10 Excellent

W, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to unwind
The resort is run by very very professional and well trained staff- our water glasses were never empty despite us lounging at the poolside from 2 to 6pm. The service staff on duty, Babul, was extremely attentive yet unobtrusive in ensuring that our glasses were filled, and out food trays were cleared. The resort is very well maintained, save for the gym equipment, but was not an issue with us.
Stayed 2 nights in Apr 2018

10/10 Excellent

Saiful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Short Stay
I booked 2 rooms (Serambi) through Hotels.com and specifically mentioned that the two rooms MUST be adjacent to each other as I travel with my kids. As usual, I need to key in two names for 2 separate rooms but has a common booking number. As we arrived at the resort, it seems that they do not know under such a booking number I have booked and paid for 2 rooms. So they give us only 2 welcome drinks (well it doesn’t matter to me). However, the worst part, for the 2nd room (for my 2 kids) they are giving us a room which is 1 block away (equivalent to 20-25 meters away) from the 1st room. How can it be? As I specifically mentioned in my booking that both rooms must be adjacent. We keep on pushing for the adjacent room as we know that the resort is not fully occupied. At first, they even offered me Bumbung (1st floor room) of the same block as it is downgrading room from the original booking. While waiting for the management to decide for our 2nd room, we stayed in the 1st room for about 30 minutes and finally they say it is ok to get the next door room. If we not pushing for the adjacent room, my 2 kids will be stayed quite far from us (my wife and i). Surprisingly, when they told us about getting the adjacent room, they said that they are upgrading the 2nd room, to Serambi (What??? Upgrading??) I have a proof that booked 2 same type of room, if not why should I requested the 2nd room to be adjacent to the 1st??? I do not wish to argue further with these people, thinking that I

10/10 Excellent

Nur Illani Fatiha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The resort was superb. What makes it even better is their service and hospitality. Will definitely come back here again. The only downside is that there's not much things to do outside the resort which makes your entertainment confined within the resort. But we came here to relax and celebrate our anniversary so it fits our purpose.
Stayed 2 nights in Jan 2018

10/10 Excellent

Muhammad Aizat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect gateway
amazing stay with them. friendly staff, amazing view and beach, good food. everything was perfect.
Stayed 2 nights in Jan 2018

8/10 Good

nadjme, cyberjaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
the staff was super friendly, good upkeep of the facilities. very large area with dedicated pools for adult and kids. the view was superb.
Stayed 1 night in Jan 2018

8/10 Good

Lay Wah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Paul, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort on the beach
12 nights at Tanjung Jara a wonderful holiday. Great location, great facilities, super friendly and attentive staff. For my wife's birthday on our last evening, they arranged a special birthday dinner under a pergola at the adult pool. A truly memorable evening. Highly recommend if you're looking for a relaxing holiday either by the beach or at the pool. Our room, second floor, Bumbung room, was of an exceptional size with a large bathroom. The bed was comfortable, the shower excellent and an abundance of fluffy white towels. We were fortunate to see the release of 150 baby turtles on one night and 95 on another. A magical experience facilitated within the grounds of the resort.
Stayed 12 nights in Aug 2017

10/10 Excellent

Helen, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We loved this hotel. Everything about it was 5 out of 5. The room was beautiful, the location was excellent. The staff were so helpful and friendly. We had breakfast included and ate twice at the main restaurant and once at the beach buffet. The food was outstanding and the chocolate croissants fresh from the oven at breakfast meant one was never enough! I know this is a review full of superlatives, however this resort is a place that deserves them. I also thought it was outstanding value for money considering the level of accommodation, food and service.
Stayed 3 nights in Aug 2017

10/10 Excellent

Sheron, Melaka, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort With Personal Service
This is one of Malaysia best resort. It is uniquely designed with Malay kampung (village) style at heart. The whole resort is spacious with ample of lush plants and trees. The air in this place is so fresh and you can hear the bird chirping in the morning from your suite. You can also hear the calming sound from the sea. We stayed in Serambi suite (lower floor) which is huge. The bathroom is amazing with a huge bathtub. On our first night stay, we were lucky to witness the release of turtle hatchlings into the sea. The Resort corroborated with Lang Tengah Turtle Sanctuary to rescue turtle eggs and to hatch them before releasing them into the sea. The staff are friendly and helpful. On Saturday, the Resort organised an activity called "Kampung (Village) Style". Traditional Malay games are staged / played in the Resort vast compound. Guests are invited to join in the games such as "sepak takraw", "congkak" and bamboo dance. Food such as prawn / fish crackers are cooked and served to the guests. Coffee and cold drinks are available freely. A kid (baby goat) wearing a t-shirt was seen amusing children. A monkey is also seen plucking coconuts from its tree. The monkey's owner would then removed the husk from the coconuts before serving them to interested guests for free. The Resort even gave me a surprise cake on my birthday. This is a personal and touching gesture.
Stayed 3 nights in Jul 2017