Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
91% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Malaysia

Location of the Hotel is very nice.

Posted Dec 21, 2014
Pros: Location very close to the Waterfront area and few museums of interest are all within walking distance.
Cons: Tape at the bath tub that control heater for hot water bath is quiet difficult to pull up.
Location: Location is very near to the Waterfront area that make the evening Cruise on Waterfront very convenient. Shopping complexes and food stall also nearby
I have a very pleasant stay in the hotel because services provided by the staff right from my arrival until checking out are very polite and efficient. Breakfast was also nice and many varieties of food to choose from.My best regard to all the staff and keep up the good work.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuala Lumpur

School holiday in Kuching Sarawak

Posted Dec 15, 2014
Pros: Convenient. Good healthy food. Close to shopping malls and tourist attraction places.
Cons: Toilet is smelly and toilet door need replacement.
Location: Shopping malls, historical places, museums.
Nice hotel which located at the center of Kuching City. Close to airport and shopping centers. Hotel staff gave good advice on places to visit. Although we were locked inside our room due to faulty door lock, prompt action from the hotel maintenance team allowed us to get out in very short time. By the time we came back from breakfast, the faulty door lock was repaired.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Strategic location. Next to a popular river

Posted Dec 13, 2014
Pros: The room n breakfast spread
Cons: The car park. Priority must always be given to the hotel guest and not the adhoc guest who use the hotel for company function or dining in.
The hotel is centrally located in the town. It room is facing a river n there lots of activity along it.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom ipoh, perak

Very bad service at hotel parking

Posted Dec 10, 2014
parking in front hotel was used by non-hotel guests,
2 out of 5
by A verified travelerfrom singapore

Good food but terribly rundown hotel

Posted Nov 22, 2014
Pros: The breakfast was good
Cons: Everything with regards to facilities and it's maintenance.
Location: Good seafood and stroll by riverside
Had to change allocated room as it reeks of cigarette but was told it will take another hour. Bathroom and shower fixtures were falling apart and bathtub had a ring of scum. Bathrobe smells, and the teaspoons had dried crust on it. The noise from the outdoor function room can be heard very clearly inside our room every night.
2 out of 5
by A verified travelerfrom kota kinabalu

My experience

Posted Nov 22, 2014
I was given a room which the room is facing to a car parking 6th floor . I request to change the room since the room was smelly with wet carpet. Than I was change to the 8th floor which the river view. The TV reception was bad. The bell boy was so unfriendly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Old rooms but close to heritage area

Posted Nov 19, 2014
Pros: Close to heritage area
Cons: Rooms to be refurbished
Location: Seafood at Topspot, Waterfront, etc
Requested for newer rooms but to no avail. On top of that, was disappointed as we had to wait till 5pm to get to one of the rooms but this was compensated by a late check-out.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom malaysia

Nice hotel near waterfront

Posted Nov 8, 2014
A comfortable place to stay. Near to waterfront, nice view at night.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom sibu

Bathroom not up to standard.

Posted Oct 29, 2014
Pros: hotel staff friendly
Cons: bothroom
shower space too small & curtain keep getting into my way during taking bath. Arms keep knocking at the wall handle. Very uncomfortable. Toilet seat too small.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bintulu, Malaysia

Nice Hotel

Posted Sep 27, 2014
Close to the River with a Pool. Next to Shopping Malls and with a Tour Office that can bring you with a fair price to any destination nearby.