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Reviews of OYO 979 Hua Kuok Inn

2 out of 5
OYO 979 Hua Kuok Inn
227, Persiaran Ban Hock, Kuching City Center, Kuching, Sarawak

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 8 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leaw Keng How

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It will be better if the room can bring e brighter
Stayed 5 nights in May 2023
Response from Ava on May 31, 2023
Hi Leaw! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Lisa

10/10 Excellent

Freddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay.
The hotel location is very near to places to eat and pretty quiet most of the time.
Stayed 3 nights in Oct 2022
Response from Lisa on Nov 2, 2022
Thank you so much for the wonderful rating, Freddy! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Lisa

6/10 Okay

Verified traveler

The room was a bit average but it worth the price
Stayed 1 night in Jan 2020
Response from OYO on Feb 8, 2020
Thanks for the positive rating, Hope to host you soon :) Regards, Kevin

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019
Response from Zara on Nov 9, 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara

8/10 Good

Teoh

Liked: Staff & service, room comfort
Value for money
Stayed 1 night in Jul 2019
Response from Ravneet on Aug 3, 2019
Delighted to know that you loved our services, Teoh ! Have a pleasant day ahead :) Regards, Ravneet

8/10 Good

mye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it's ok. Except for the wifi. Hardly can connect to wifi. Nevertheless, everything is good.
Stayed 3 nights in Jul 2019
Response from Ravneet on Aug 1, 2019
Hi, Mye ! Thank you so much for the positive rating and taking out your valuable time to share the experience with us. We thank you for giving us an opportunity to make the services even better by sharing your feedback. Regards, Ravneet

10/10 Excellent

Noor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Just need a little adjustment on the tv. Not clear and could not watched some of the channels.
Stayed 1 night in Jul 2019
Response from Ravneet on Aug 1, 2019
Thank you for rating us positively, Noor ! We’ll surely work on the feedback shared to improvise our services in the future. Have a nice day ahead :) Regards, Ravneet

6/10 Okay

BADRULHISYAM

Stayed 1 night in Jul 2019
Response from Ravneet on Jul 26, 2019
Hi, Badrulhisyam! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best efforts to keep up with your expectations in the future. Regards, Ravneet

10/10 Excellent

Swety

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room n friendly staff...
Stayed 1 night in Jul 2019
Response from Ravneet on Jul 24, 2019
Loved to hear this, Swety ! It’ll be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Ravneet

4/10 Poor

Donovan, Kuala Lumpur

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is old-school and retro. Good and easy access to food.
Stayed 2 nights in Jun 2019
Response from Ravneet on Jul 16, 2019
We regret that the stay turned out to be an average one Donovan ! We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Ravneet

8/10 Good

Teoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Recommended
It’s a quite place. Surrounded by eating places.
Stayed 2 nights in Mar 2019
Response from The Management on Mar 6, 2019
Thank you for your comment, hope to see you again!

8/10 Good

francoise, clermont ferrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good promenade in Kuching.
Very big, clean and confortable room. Lift Good area for sea food 10 mn from waterfront. Easy to go around by foot. Reception very helpful for every need.
Stayed 6 nights in Feb 2019
Response from Management on Mar 6, 2019
Thank you for your comment, please come again!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and clean
Location was only 10 min walk to city center. Room was clean and spacious. I booked a double room. Hotel is very quiet. The building itself is not in great shape. Wifi is slow at times but is able to reach room. Service is good. Air con very good.
Stayed 1 night in Feb 2019
Response from Management on Mar 6, 2019
Thank you for your comment.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019
Response from Management on Mar 6, 2019
Thank you for your comment.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel, big rooms, fantastic shower.
Large clean rooms, basic facilities but comfortable, fantastic hot shower. I was there for 4 nights, if you want room serviced please ask at reception in the morning. Staff will try and help with any requests but limited English but keep trying, they organised a taxi for me at 4.30am, happy with that. Local area is interesting 4-5 Chinese steamboat restaurants as well as a malay one offering some western food. There are around 5 or so bars very close by, but they were closed in their off season. Walking into the city is fairly easy, taking about 10-15 mins walk, to get to the river, quickest way is straight out the hotel to the main road and turn right. Overall, I enjoyed my stay, very good value for money and a more local feel rather than touristy. Wifi on the floors is pretty poor but decent in the lobby, not a big issue for me.
Stayed 4 nights in Jul 2018

8/10 Good

Domoni, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel, just a bit shabby on the outsid
The rooms are spacious and clean. You get what you pay for basically. The bathroom was clean and the shower was hot and the air con worked like a dream. The staff were also friendly and helpful. The walk to the supermarket or waterfront is only about 20 mins away so its not too far out. In the surrounding streets were some fantastic and very popular restaurants. I would definitely stay here again. Value for money.
Stayed 5 nights in May 2018

8/10 Good

MOHD FIRDAUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay good condition good place n near to eat
Overall aspect is ok... near 4 restorant can choice to eat.

6/10 Okay

Wellington, Kuching,Sarawak

Liked: Cleanliness, staff & service, room comfort
the staff is helpful and the room is bigger than other hotel that is much expensive.
Stayed 1 night in Feb 2018

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location across the street from an awesome seafood (See Foody) restaurant and walking distance to the waterfront promenade. Our room was huge; 2 rooms actually with 4 beds. Good A/C as well.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Incredible value for money.
Clean good room just as looks on pictures. Great base to then explore Kuching.

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good address. I will back again.
OK

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

kee, malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel close to restaurant
Checking and found 2 dead cockroachs on the bath room floor. Parking the car can be hassle cause no specific space arrangement. Night time can be tough to find a place to park as the restaurant is pack with dinners.. Overall rating is 2/5

6/10 Okay

Juha

Disliked: Room comfort
Otsikko
Ei siivousta, wifi ei toimi huoneessa
Stayed 6 nights in Sep 2023
Response from Ava on Oct 12, 2023
Hei Juha! Ikävä kuulla, ettet ole tyytyväinen palveluihimme. Voit olla varma, että pyrimme yötä päivää varmistaaksemme mukavan oleskelun tulevaisuudessa. Terveisin Ava

6/10 Okay

Griscella Luciana

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Eva on Aug 28, 2023
Hi, Griscella! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva

10/10 Excellent

Tine Bojanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supergodt og billigt hotel
Billigt og godt hotel, der ligger i gåafstand fra floden (ca. 20 min). Der er flere restauranter rundt om hotellet, og kiosk/marked ca. 5-20 min væk. Værelset er kæmpestort, sengen er god og der er lænestol og stort spejl. Der er også TV, men kanalerne går dårligt igennem. Aircon er god og vi havde nærmest ingen insekter i de 10 dage, vi boede der. Der er ikke køleskab eller elkedel, men man kan hente kogende, samt rent og koldt vand på den ene af etagerne og der er en termokande på værelset. Bad og toilet er fint. Der er sæbe og håndklæder til rådighed. Man skal være opmærksom på, at man selv skal sige til, hvis man vil have gjort rent på sit værelse. Wifi var ok, men langsom på værelset (2. sal), men med fuld hastighed i lobbyen. Der er en "gade"-restaurant lige overfor hotellet, så der kan være støj om aftenen, men det var ikke noget vi var generede af. Der var heller ikke nogen form for dårlig lugt. Personalet var super-venligt og hjælpsomme. Ind, samt ud-tjekning foregik uden problemer. (Vær dog opmærksom på, at der skal betales et lille gebyr pr. nat i henhold til malaysisk lov, når man kommer fra udlandet.) Ville vælge hotellet igen uden betænkning.
Stayed 10 nights in Jul 2018