Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
96% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Very Old Hotel

Posted Apr 6, 2015 on Hotels
Location is alright but the hotel is very old and badly maintained both the rooms and facilities could use some renovation. Room service is expensive and not very good either. I would not recommend staying here, there are lots of alternatives at similar prices.
4 out of 5
Recommended
for Families
by mazlita from Johor, Malaysia

Great place for a family gateway

Posted Feb 6, 2015 on Hotels
We onjoyed our 4 nights stay in Merdeka Palace. Having an infant with us, the service ease our holiday. Thanks to all the staffs there.
3 out of 5
Recommended
for Everyone
by A verified traveler from LM of PJ

Homecoming fochristmas vacation with family

Posted Jan 3, 2015
Good experience.Friendly staff.Free parking for 3 cars because i stat in 3 bedriom appaetment. Pro- walking distance to major attraction sites sych as bazaar, mall, museum, park, river cruise and top spot seafood restaurant.Room comes with breakfast( sufficient enough to start the day) Cons- kitchen not well equipped...no plates or cooking pot..Refrigerator rather small.Bathroom - water always leaking ..thus not easy to keep floor dry. Overall experience - good.
3 out of 5
Recommended
for Everyone
by A verified traveler from A

Surrounding

Posted Oct 4, 2014
Old hotel which need refurbishment. I stayed in a smoking room but poor ventilation leaves behind strong smell of cigarette
4 out of 5
Recommended
by 나상민 from 서울

좋은 위치지만 아늑하진 않음

Posted Aug 22, 2014 on Hotels
퀸사이즈 침대의 슈페리어에서 숙박했는데 방도 작아보이고 내부 느낌이 싸구려 처럼 느껴짐.
2 out of 5
by A verified traveler from SG

Not prepared for sudden surge of visitors.

Posted Aug 20, 2014
Pros: Directly above the start point of Kuching Marathon. Staff are friendly, but the efficiency is slow.
Cons: Enable the second lift for visitor usage when there is a sudden surge of visitors due to events (i.e. Kuching Marathon).
Location: Eat and beers are relatively cheap by the river side.
Room was not ready even at 3pm. There were at least 8 staff at the counter, but it seems like only 2 staffs are working. It took 30minutes to check-in, and there were no effort done to ease my friends who were all waiting in the lobby, tired and thirsty. Only 1 lift was enabled for visitors, I had to wait 10 minutes to enter the lift. Room smells of cigarette.
3 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

Good location

Posted Aug 6, 2014
The room is fine, except that the hot water isn't hot, and I'm only on the 4th floor. Staff not very well versed in English and seemed to be unsure of what to do. I paid my deposit and yet they forgot to return it to me, I had to ask for it.
2 out of 5
Recommended
for Couples
by Martin from Malmoe, Sweden

Not Good

Posted Jul 29, 2014 on Hotels
Room stinks from nearby restaurant, not hot water in shower, filthy floors in corridor, ceiling lamp in our room started automatically 3 times by it self the last night. Not recommended!
4 out of 5
Recommended
by Jacob from Danmark

Virkelig godt-med det ekstra.

Posted Jul 21, 2014 on Hotels
Genial beliggenhed, har alle nødvendige fasciliteter. God morgenbuffet. På min fødselsdag blev jeg overrasket med lækker uventet roomservice om aftenen. Sikke en oplevelse.
3 out of 5
Recommended
for Everyone
by Jason from Kuala Lumpur

Good location

Posted Jun 28, 2014
Pros: Location, friendly staff
Cons: Change carpets, wallpaper,curtain,old lamps, A/C system
This hotel is very near to the shopping mall Plaza Merdeka and also waterfront. Very convenient to find foods in nearby shops but the condition of the rooms a bit disappointing. The curtain and bedsheets is faded and torn in some parts.. the wallpaper is also detached from the wall in some area.. no hot water at night in the shower and the carpets are starting to smell.. For the price that I pay.. i would expect something better.. Hopefully the management team will consider refurbish this hotel to make it more comfortable for patrons.