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Reviews of Hotel Gromada

2 out of 5
Hotel Gromada
Ul Zeglarska 10-14, Torun, Kujawy Pomerania

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 133 reviews" "
Rating 8 - Good. 72 out of 133 reviews" "
Rating 6 - Okay. 22 out of 133 reviews" "
Rating 4 - Poor. 7 out of 133 reviews" "
Rating 2 - Terrible. 3 out of 133 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, cozy hotel in the heart of the old city. It was in a quiet area, with a comfortable bed and it has an elevator. I’m happy to recommend it and would stay there again.
Stayed 6 nights in Nov 2023

8/10 Good

Colm

Liked: Cleanliness, staff & service
It was noisy as fuk, could hear Hoover's, hair driers and walking in rooms all around
Stayed 1 night in Mar 2023

8/10 Good

Henning

Stayed 2 nights in Dec 2022

10/10 Excellent

Yan

Stayed 1 night in Oct 2022

10/10 Excellent

Marzenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful staff at the reception, when I needed assistance with making a quick call or clarification in response to my questions, they were exceptionally helpful, kind, and forthcoming; thank you Hotel Gromada in Toruń great Team!
Stayed 2 nights in Jul 2022

10/10 Excellent

Amit

Stayed 1 night in Mar 2022

8/10 Good

Klaudia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torun
Excellent Hotel in a super location.
Stayed 1 night in Jan 2022

8/10 Good

P C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
A great period hotel in a really good location Room was very comfortable and clean if a little faded.Breakfast was magnificent. Receptionist very helpful and good English . Parking on site very limited 30zl night.Location could not be better, river 2 minutea to left and old town centre 3 minutes to right. GREAT VALUE. No a/c but room was cool even in heat wave.No tea making facilities but free water.Mini fridge
Stayed 1 night in Jun 2021

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

Lukasz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great deal
Great hotel centrally located. Beautiful surrounding everywhere close
Stayed 1 night in Sep 2020

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Hotel is right in the center of town and the room was good. Staff was also very helpful. I had a very good stay at Gromada.
Stayed 1 night in Aug 2020
Response from Anna on Aug 26, 2020
Dear Jose, we are very glad that you enjoyed in staying in our hotel and You appreciate our staff. We are really happy, that we made Your expectations. See You next time!

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good location and near to gate which allows a walk to train or bus station along river. Breakfast spread was decent.
Stayed 1 night in Dec 2019
Response from Anna on Jan 7, 2020
Dear Kelvin thanks a lot for your opinion. We are glad that you liked location of the hotel. See You next time.

4/10 Poor

Verified traveler

Disliked: Staff & service
Please beware the credit card processing system rips off customers upon check out. The hotel charge was issued in polish zloty BUT the card reader EFTPOS converted the zloty to foreign currency automatically without the clients knowledge and intervention and added a hefty 6% conversion and transaction fee. The hotel manager initially was apologetic and helpful and offered a refund but later changed his mind and offered a letter with a promise to return overcharged amount in 30 days. We shall see but my feeling is this is a common occurrence. This rip off should be legally banned since the legal currency in Poland is zloty, but it appears the bank PKO, card processing company and possibly retailers are happy to cheat the tourists.
Stayed 3 nights in Oct 2019
Response from Anna on Dec 2, 2019
We are really sorry about this situation. I hope that you received your money back.We reported to the bank that the time to choose currency is to short and we want to change it, but we are still waiting for the answer:(. We are really sorry for the inconvenience. Your feedback is valuable to us because we know what we must do to increase the quality of the services.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2019
Response from Anna on Oct 7, 2019
Thanks for your evaluation. Could you share with us information, what was wrong during staying in our hotel? - it will help us to increase the quality of the services.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Anna on Sep 9, 2019
Thanks a lot for the opinion. We are glad that you enjoyed in staying in our hotel. See You next time!

4/10 Poor

anto

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old building gave always the feeling that wasn’t very clean. Towel old with some spots and no hairdryers working in the all hotel
Stayed 3 nights in Aug 2019
Response from Anna on Aug 13, 2019
Thank for your the time to write a review. We are really sorry that we wouldn't meet your expectations. Your feedback is important to us because we know what we must do to increase the quality of the services. We are sorry about all the inconvenience.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The furnishings were a bit dated... needed an overhaul! Breakfast was NOT up to much.. the cold meats were cut so thin and poor quality
Stayed 4 nights in Jun 2019
Response from Anna on Jul 4, 2019
Thanks a lot for the opinion. We are really sorry for the inconvenience. Your feedback is valuable to us because we know what we must do to increase the quality of the services.

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to city center!
This is a GREAT location if you’re looking to stay near city center. Parking is offsite (unless you get road parking close to hotel but either way you have to pay) and check in is very fast and easy! It was slightly noisy at night (as to be expected if you’re so close to the city center) but overall a great place to crash! I did not know if they had complimentary shampoo but they only have a dispenser with soap in it in the shower I used.
Stayed 1 night in Mar 2019

10/10 Excellent

karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations.
Excellent location. Pleasant reception staff. Assorted breakfast items included in the biffet
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location basic room Restaurant was inly ok Breakfast was great
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy stay in Torun.
reasonable price but the hotel provide more than expected. just next to main street of Torun. easy access to river and supermarket.
Stayed 3 nights in Nov 2018

8/10 Good

Hazel

Historic Hotel
Excellent position for city centre.Very good size rooms, comfortable. Breakfast reasonable standard. We stayed @ the weekend only problem was noise from bars opposite our room. Maisto Railway station about 10 walk away. Hotel was clean,staff friendly.
Stayed 2 nights in Sep 2018

6/10 Okay

Matthew

Basic hotel
The room was basic, and at the corner of the roof so you need to watch your head. I booked this hotel because it was advertised that there was a/c but that was not the case in reality so it was quite hot at night even with the window open. Staff are friendly and helpful, but don’t really know the city when I asked for advice.
Stayed 1 night in Aug 2018

8/10 Good

karen, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good basic hotel
I had stayed here many times before so knew what to expect. The room (111) was of a reasonable size with a double bed. There was, however, no fridge but there was complimentary water. I knew there would be no kettle. the window overlooked the car park. the bed was comfortable. However, the noise generated by other guests at 3am and the kitchen noise does not aid sleep. Thankfully, the kitchen noise finishes around 10.30. The noisy guests did quieten a little once I asked them to be quiet so that was helpful. Otherwise, the Gromada is fine and excellent value for money. However, there is NO housekeeping on Sunday so the water was not replaced - essential in the heatwave. again, the staff, were exceptionally obliging and gave me two bottles. The positioning is excellent - within the city walls, 2 minutes walk to the main street of Torun with its plethora of restaurants and shops in one direction and two minutes to the promenade along the Wistla river in the other. Breakfast is extensive and served in the traditional restaurant. The bathroom had a lovely shower and, except for Sunday, was cleaned until it sparkled!
Stayed 3 nights in Aug 2018

8/10 Good

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Fantastic location in Old Town
Stayed 2 nights in May 2018

6/10 Okay

Eleanor , England

Very close to historic Center.
Stayed 1 night in Apr 2018

6/10 Okay

Jo Ann

Liked: Cleanliness
Central hotel
Centrally located...easy to get around...room was big but tired looking..nèeded a new carpet...front desk was curt but effecient...no info on the city or help getting around the city by bus or tram...felt i was disturbing if had questions...breakfast was minimum standard
Stayed 1 night in Aug 2017

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DOBRY HOTEL
Very satisfactory, I recommend this small hotel in the Torun Old Town.
Stayed 2 nights in Jul 2017

10/10 Excellent

Roberto, Wroclaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a little difficult sleep because there is a Pub front of the hotel but beside of this everything was ok

8/10 Good

angeo, upstate New York

Liked: Cleanliness, staff & service
OK for one night
This hotel is in an excellent location. The staff was friendly and as helpful as they could be with limited English (I don't hold that against them - my Polish is even more limited!). The rooms are clean but small and very basic. It was a very good price and fine for one or two nights. Location was important for us so it was good. Breakfast was very good. Not a luxury hotel but it was fine.

8/10 Good

Alex, London

Liked: Staff & service, property conditions & facilities, room comfort
Old charm in the very centre of Torun
I made a mistake with booking and arrived one night too late. Gromada did not charge me for the book night I did not stay. The hotel is perfectly located for the Old Town of magical Torun and good value for money.

8/10 Good

Anne, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torun overnight
We stayed one night in Hotel Gromada for our overnight in Torun. The location in Old Town was wonderful, very accessible to the historic sites and restaurants. The staff were immediately accomodating in setting up the fold-out bed for the 3 person room just after check-in. The hotel is a bit sparse with ammenities, wireless worked better in the lobby area than in our rooms, but for an overnight, it was very good.

8/10 Good

Ontrain, UK

Liked: Cleanliness, staff & service, room comfort
A bargain of a hotel in the historic heart.
My room looked out over the imposing St Johns Cathedral and the hotel is just a minutes walk to the Old Town Square. True, the floors creaked a bit and some of the furniture was a bit tatty but that's reflected in the price. The room/facilities were clean and the bed comfortable. At some point this place will be "modernised" along with a quadrupling of the room rate - get in while you can.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, inexpensive
Excellent hotel for the low price with good breakfast

8/10 Good

Kathy, Canada

Liked: Staff & service, room comfort
Quant old town as is part of hotel
Great out of the way city,excellent sites and food.ask to see the medieval paintings in the hotel. Great value and wonderful breakfast.

6/10 Okay

Steve, Australia

Liked: Cleanliness, property conditions & facilities
Great location
Great location handy for exploring Old Town. Excellent value for money! Breakfast was fairly basic but otherwise a wonderful stay.

8/10 Good

Sean, Gorzow Wlkp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Gromada,Toruń
Overall very pleased. Hotel in general needs a little TLC but that isn't really a complaint. Situated 500m from the old square. Would definitely go back

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Fine

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Gromada
very good location, clean rooms, good shower, Toruń is a beautiful city and it is definitely worth visiting it,

10/10 Excellent

Maggie, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very nice hotel with a wonderful location! Excellent customer service. Rooms are pretty small but pretty comfortable. The only problem is that there is no air conditioning. Free Wifi.

8/10 Good

Manuel

Business traveler
Liked: Staff & service, property conditions & facilities
Charming old hotel that needs some renovation. Large rooms, good bed, old toilet and another negative factor, the windows are not well covered against morning light. Rooms are not serviced during your stay. You should avoid rooms facing the main street, a nightclub will not let you sleep until they close. Acceptable breakfast and very great staff.
Stayed 5 nights in Mar 2024

8/10 Good

Vivi

Stayed 2 nights in Oct 2023

8/10 Good

María jesus

Liked: Cleanliness, staff & service
Muy bien situado, junto a la catedral y calle principal.
Stayed 1 night in Jul 2023

6/10 Okay

Jonas

Traveled with family
Liked: Staff & service
Väldigt lyhört och ett fruktansvärt ståhej utanför. Det var bara att glömma att sova fram tills dess att uteserveringen på andra sidan gatan hade stängt, städat och flyttat runt borden tills de var nöjda. Bra hotell om man själv är ute och röjer, inte fullt lika bra om man reser med barn.
Stayed 1 night in Jul 2023

8/10 Good

Hans jacob

Liked: Cleanliness, staff & service
Koselig hotel i Torun.
Trivelig og intimt hotel som jeg har bodd på et par ganger. Og restauranten serverer gode retter og til en meget overkommelig pris. Spiste grillet kyllingfilet der på onsdag til en pris av 26 zloty! Billigere får du det ikke! Så dette hotellet kan jeg så absolutt anbefale, lite, men hjemmekoselig
Stayed 1 night in Oct 2022

8/10 Good

LIDIA

Stayed 1 night in Apr 2022

8/10 Good

Janusz

Business traveler
Liked: Cleanliness, room comfort
Hotel w centrum
Znakomita lokalizacja, przystępna cena, parking na podwórku. Pokój do remontu. Łazienka do remontu kapitalnego
Stayed 1 night in Mar 2022

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Slawomir

po prostu OK
Ogólnie jak na cenę i lokalizację, nie można się czepiać
Stayed 1 night in Feb 2022

10/10 Excellent

Hans jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget fornøyd.
Veldig ok overnattingsted. Jeg var litt spent da jeg ikke har overnattet her tidligere. Men dette hotellet kan jeg så absolutt anbefale til andre gjester. Bodde på enmannsrom, men jeg hadde det jeg trengte på rommet. Koselig og intimt var mitt inntrykk av hotellet og jeg likte meg veldig godt. Samt at det lå i en seriøs prisklasse. Så dette kan jeg trygt anbefale videre.
Stayed 2 nights in Dec 2021