Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
33% of guests recommend
4.0 Room cleanliness
3.2 Service & staff
3.5 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Devika

shivvilas

Posted Aug 18, 2013
Pros: Interiors, food and service
Location: Great. Surrounded by arawali range.
View from the room was not at all good. Otherwise hotel and it's services are awesome.
Comment from Hotel Management
Jan 17, 2015 by Shiv Bihari Sharma, Hotel Management
Dear Guest, Thank you for choosing The Shiv Vilas for your stay, a fantastic review and for your elaborated appreciation of each of our services. Our accommodation and its beautiful ambiance significantly contribute to the charm of our resort. I am extremely delighted to note that our services and facilities exceeded your expectations. Your positive feedback is greatly appreciated and have been shared with the team of Shiv Vilas.. Service excellence with the urge to anticipate and comply with guest needs is what we believe in. I am so happy to know that you got to experience the best of our hospitality. Many thanks again for taking the time to write the review. We hope that you will plan another holiday with us soon! Best Regards Mr. Shiv Bihari Sharma (Managing Director) Shiv Vilas Resorts, Jaipur.
1 out of 5
by Maura

Hotel staff not nice

Posted Feb 18, 2013
Pros: Our room was great
Cons: Service horrible
Location: 45 minutes awai from jaipur
The hotel isn't a true palace, it was build in 2006. The front desk staff is very unfriendly and unhelpful.
Comment from Hotel Management
Jan 17, 2015 by Shiv Bihari Sharma, Hotel Management
Dear Guest, Thank you for choosing The Shiv Vilas for your stay, a fantastic review and for your elaborated appreciation of each of our services. Our accommodation and its beautiful ambience significantly contribute to the charm of our resort. I am extremely delighted to note that our services and facilities exceeded your expectations. Your positive feedback is greatly appreciated and have been shared with the team of Shiv Vilas.. Service excellence with the urge to anticipate and comply with guest needs is what we believe in. I am so happy to know that you got to experience the best of our hospitality. Many thanks again for taking the time to write the review. We hope that you will plan another holiday with us soon! Best Regards Mr. Shiv Bihari Sharma (Managing Director) Shiv Vilas Resorts, Jaipur.
3 out of 5
by A verified traveler

A bit disappointing

Posted Nov 29, 2012
Pros: Beautiful entryway; warm music welcomes each guest
Cons: Poor room lighting; overpriced
Location: Inconvenient - 35 minutes outside of town
While the recently built hotel is made to look like an old palace, much of the rooms are dated. Our room had very poor lighting which made it difficult to read. Additionally, the hotel was nearly empty (in high season), which left for an eerie feeling and resulted in 2 of the 3 restaurants not being open. I would've expected more moderate prices, but they were charging taxi and dinner prices comparable with the Rambagh Palace (which is a real 5 star hotel). Please note that this hotel is a good 35 minutes from downtown Jaipur.
Comment from Hotel Management
Jan 17, 2015 by Shiv Bihari Sharma, Hotel Management
Dear Guest, Thank you for choosing The Shiv Vilas for your stay, a fantastic review and for your elaborated appreciation of each of our services. Our accommodation and its beautiful ambience significantly contribute to the charm of our resort. I am extremely delighted to note that our services and facilities exceeded your expectations. Your positive feedback is greatly appreciated and have been shared with the team of Shiv Vilas.. Service excellence with the urge to anticipate and comply with guest needs is what we believe in. I am so happy to know that you got to experience the best of our hospitality. Many thanks again for taking the time to write the review. We hope that you will plan another holiday with us soon! Best Regards Mr. Shiv Bihari Sharma (Managing Director) Shiv Vilas Resorts, Jaipur.
2 out of 5
by A verified travelerfrom Brisbane, Australia

Greg & Jane's Review

Posted Feb 27, 2012 on Hotels.com
Positioned a fair distance from Town (travel time). Hotel was cold. Staff tried hard. Dissappointed with how dirty the place was. Pigeon poo everywhere. Beautiful gardens / pool area - but cant anyone see the pigeion poo. Quality of food at restaurant - ok. Dissappointing.
Comment from Hotel Management
Sep 20, 2014 by Shiv Bihari Sharma, Hotel Management
Dear Guest, Thank you for choosing The Shiv Vilas for your stay, a fantastic review and for your elaborated appreciation of each of our services. Our accommodation and its beautiful ambience significantly contribute to the charm of our resort. I am extremely delighted to note that our services and facilities exceeded your expectations. Your positive feedback is greatly appreciated and have been shared with the team of Shiv Vilas.. Service excellence with the urge to anticipate and comply with guest needs is what we believe in. I am so happy to know that you got to experience the best of our hospitality. Many thanks again for taking the time to write the review. We hope that you will plan another holiday with us soon! Best Regards Mr. Shiv Bihari Sharma (Managing Director) Shiv Vilas Resorts, Jaipur.
5 out of 5
Recommended
by A verified travelerfrom Canada

Luxurious Hotel

Posted Nov 17, 2011 on Hotels.com
We extremely enjoyed our stay at Shiv Villas. The hotel is just beautiful, lovely swimming pool area. great for weddings or week-end getaways. Close to the Amer Fort.
Comment from Hotel Management
Sep 20, 2014 by Shiv Bihari Sharma, Hotel Management
Dear Guest, Thank you for choosing The Shiv Vilas for your stay, a fantastic review and for your elaborated appreciation of each of our services. Our accommodation and its beautiful ambiance significantly contribute to the charm of our resort. I am extremely delighted to note that our services and facilities exceeded your expectations. Your positive feedback is greatly appreciated and have been shared with the team of Shiv Vilas.. Service excellence with the urge to anticipate and comply with guest needs is what we believe in. I am so happy to know that you got to experience the best of our hospitality. Many thanks again for taking the time to write the review. We hope that you will plan another holiday with us soon! Best Regards Mr. Shiv Bihari Sharma (Managing Director) Shiv Vilas Resorts, Jaipur.
2 out of 5
by A verified travelerfrom Mexico City

Never come back

Posted Jun 2, 2010
Very bad experience. The hotel is very far from the city and they don't have any kind of transportation!. After 2 hours of waiting they find a transportation service for us. They lied about the price and it was a very high regarding the area costs. After many hours of discussion they accept to pay it for us, but that was no the idea. The breakfast buffet is the worst I have had in all Indian hoteles. The rooms are not as luxuriest as it seems in the page, the bed next to the wall totally uncomfortable for a couple. Finally it was a hot season and the air conditioner was not in service for hotel areas. I would never recomend it.
Comment from Hotel Management
Jan 17, 2015 by Shiv Bihari Sharma, Hotel Management
Dear Guest, Thank you for choosing The Shiv Vilas for your stay, a fantastic review and for your elaborated appreciation of each of our services. Our accommodation and its beautiful ambience significantly contribute to the charm of our resort. I am extremely delighted to note that our services and facilities exceeded your expectations. Your positive feedback is greatly appreciated and have been shared with the team of Shiv Vilas.. Service excellence with the urge to anticipate and comply with guest needs is what we believe in. I am so happy to know that you got to experience the best of our hospitality. Many thanks again for taking the time to write the review. We hope that you will plan another holiday with us soon! Best Regards Mr. Shiv Bihari Sharma (Managing Director) Shiv Vilas Resorts, Jaipur.