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Reviews of Hotel Route-Inn Aso Kumamoto Airport Ekimae

3 out of 5
Hotel Route-Inn Aso Kumamoto Airport Ekimae
214-9, Muro, Kikuchi-gun, Ozu, Kumamoto-ken

Reviews

8.4

Very Good

Rating 10 - Excellent. 56 out of 169 reviews" "
Rating 8 - Good. 84 out of 169 reviews" "
Rating 6 - Okay. 21 out of 169 reviews" "
Rating 4 - Poor. 8 out of 169 reviews" "
Rating 2 - Terrible. 0 out of 169 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ghaznavi

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but then decent facilities Was staying there because I have a day tour from there to Aso the next morning convenient enough And the breakfast was quite good!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
肥後大津近辺ではベストなビジネスホテル
駅にも近く、周りに飲食店もあり、立地は良い。バスの団体客が到着した時など、たまにレセプションの処理能力をオーバーして、外出時のカギ返却まで待たされることがある。
Stayed 1 night in Dec 2019

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem for a overnight stay in Kumamoto
We flew from HKG to Narita to connect to Kumamoto. Wel need to stay overnight so as to receive our rental car the following morning. The hotel is located right next to the JR Station Higoozu and a free shuttle was offered that runs every 30 minutes connecting the airport to the JR station. The hotel was immaculate. The staffs speak good English and was super nice and helpful. Our bookIng includes 2 twin beds, free breakfast and free parking. To top it off, the on-site free hot spring (onsen) was wonderful. The price was very reasonable. The following morning, we rode the free shuttle from the JR station , which is just 2 minute walk from the hotel, back to the airport to pickup our rental. Highly recommend this hotel to my fellow travelers. A hidden gem we just discovered after many previous trips to this wonderful country!
Stayed 1 night in Nov 2019

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Hooman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel on the way to Aso Volcano
Hotel Route-Inn Aso Kumamoto Airport Ekimae was a decent hotel. The service was very good. The room was clean but small. Kumamoto is a suburban town. I expected the room would be bigger than a big-city hotel room but I was wrong. Japan hotel bathrooms in general are small. We usually take the shower in the onsen (hot spring). This hotel’s onsen was very small. It only had 4 showers. The onsen could fit 4 people at most. The showers in the onsen or in the room were very strong. That was the upside. The hotel didn’t provide body lotion. The hotel is 45 minutes drive from Kumamoto. There was nothing around the hotel area. We ate dinner in Kumamoto. The hotel included breakfast and it was an excellent benefit. Parking and Wi-Fi were free. Our destination was Aso Volcano (not the town of Aso). We couldn’t find a hotel near Aso Volcano so we chose this hotel. It is about 1.5 hours drive to the volcano. We wouldn’t mind to stay in this hotel again if we come to the area. The price was reasonable even in the Japanese Golden Week holidays, April 26 to May 6 period. Although the onsen is small, some hotels don’t even have onsen. We were grateful for the amenity.
Stayed 1 night in Apr 2019

10/10 Excellent

Milosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with a delicious breakfast
We enjoyed our stay at this hotel. The room was clean and beds were comfortable. The breakfast was very delicious and offered many choices. Furthermore, it varied every day The spa was definitely worth a visit (nice onsen inside and outside). Finally, the location is also very good because it’s within a walking distance from a train station.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an overnight stay nearby Aso-Kumamoto Airport with free shuttle from the airport to JR Hugo-otsu station. The hotel is old, but very clean. The air in the Non-smoking room floors is fresh and odorless. Friendly staffs and communicable in simple English. Free Onsen bath is an extra bonus.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Wait for renovation
Other hotels in this chain have been good for business travel, but This is an older hotel, and I think they are planning to renovate soon; however, I would choose another location until they do.
Stayed 2 nights in Mar 2019

10/10 Excellent

Hadijah, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are friendly and helpful. Some are able to speak English. There are free coffee and tea facilities in the seating area in front of the concierge desk from 6am to 10pm. The breakfast buffet has some western dishes but mostly typical Japanese breakfast. The hotel is located close to a Lawson's convenience store, a 7-11 convenience store, an AEON supermarket and a Cosmos drugstore as well as being near a train station.
Stayed 1 night in Dec 2018

10/10 Excellent

Haydon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

GP and CE Mead, Hong Kong

Long way from tourist sights
Very helpful lady on the reception desk who was able to answer all queries we raised in English.

10/10 Excellent

Yuito

Stayed 1 night in Feb 2024

10/10 Excellent

CHENG MING

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

かずひろ

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

KYOKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場があり、露天風呂もありでとても良かったです
Stayed 1 night in Aug 2023

8/10 Good

????

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Kazuhito

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋が臭かった。タバコを吸うので喫煙ルームだったが、タバコの匂いならまだ我慢できるが、それとは全く違う酸っぱい汗の匂いがした。 また、バスルームの鏡が水垢だらけ。シャワー浴びた後、どんなに拭いても全く映らなかった。 スタッフの対応は問題なかったが、部屋が最悪だった。
Stayed 1 night in Aug 2023

6/10 Okay

DAISUKE

Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities
天然温泉がよかった
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの対応
スタッフの対応　とてもよかったです。
Stayed 1 night in Jun 2023

8/10 Good

minori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

minori

Stayed 1 night in Jun 2023

8/10 Good

??

Traveled with group
Liked: Cleanliness, staff & service
当日は雨でした。換気穴からの雨雫の音が気になりました。
Stayed 1 night in Apr 2023

8/10 Good

motoshi

Business traveler
Liked: Cleanliness, staff & service, amenities
スタッフが親切で雰囲気が良かったです。ただWi-Fiのつながりが悪過ぎて困りました。仕事をしたかったのですが諦めました。
Stayed 1 night in Mar 2023

10/10 Excellent

たかみつ

Liked: Cleanliness
Stayed 1 night in Feb 2023

8/10 Good

秀信

Stayed 1 night in Jan 2023

4/10 Poor

トシコ

寝間着のヒモが内側のヒモなく、すべて四つとも外側なってた。ちゃんと確認してます？トイレとお風呂に入口の段差が高すぎる。足が当たって痛い。あとは寝るだけなので安くて良いのかも。

10/10 Excellent

kazuhiko

Stayed 2 nights in Dec 2022

10/10 Excellent

Hiroshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早朝の空港利用に便利
鉄道駅から近く、空港へもタクシーなら至近。早朝の航空便を使うなら熊本市内よりも便利。朝食を食べる時間も取れます。駅に近いので、駅前から空港へのバスを利用する時も便利でしょう。
Stayed 1 night in Nov 2022

8/10 Good

Sachiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食もお風呂も良かったし、スタッフの皆さんも親切でした。 施設は古い感じでしたが、清潔感があったので良かったのです。
Stayed 2 nights in Oct 2022

10/10 Excellent

Ayaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

ゆきひろ

Stayed 1 night in Sep 2022

10/10 Excellent

Ryo

Stayed 1 night in Sep 2022

10/10 Excellent

Junichi

Stayed 1 night in Aug 2022

8/10 Good

Youhei

Stayed 2 nights in Jun 2022

8/10 Good

Seiichi

Stayed 2 nights in Apr 2022

6/10 Okay

yoshinori

Liked: Room comfort
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
心地いい温泉
心地いい温泉でした。
Stayed 3 nights in Nov 2021

8/10 Good

Yukinori

Stayed 1 night in Oct 2021

10/10 Excellent

JUN

Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

TOWAKO

Stayed 1 night in Jul 2021

10/10 Excellent

Akiyoshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

EMIKO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
総じては良いです
チェックインの時、部屋のecoのこと、アナウンスしてほしかった。 部屋に消毒液があると、さらに安心できます。 枕がわたしの頭には合いませんでした。
Stayed 2 nights in Jan 2021

6/10 Okay

Daisuke

Stayed 1 night in Jan 2021