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Reviews of Grand Rose SPA Hotel

4 out of 5
Grand Rose SPA Hotel
Tallinna 15, Kuressaare

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 100 reviews" "
Rating 8 - Good. 39 out of 100 reviews" "
Rating 6 - Okay. 9 out of 100 reviews" "
Rating 4 - Poor. 4 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Aavo

Liked: Staff & service
Time for an upgrade of facilities
Hotel needs some pizazz. Getting old and tired. Same decor for many years now. Poor outdoor lighting and on-site parking almost impossible . Staff very friendly and kitchen staff especially so. Highlights are breakfast is bountiful. Ventilation is open swim area should be approved and someone needs to monitor pool seating to stop guests from leaving towels but never lay or sit not allowing other guests to secure seating
Stayed 6 nights in Apr 2022
Response from Kristjan on May 2, 2022
Thank you for choosing the Grand Rose Spa Hotel for relaxation. Your experience and feedback are important to us

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spa in Saaremaa
Очень красивый отель-спа. Чистые номера,красивый интерьер,отличный завтрак+холодное шампанское! Удобные кровати и подушки. Единственное, что халаты цвета очеь уставшей старой розы.Если Спа поменяет их на новые,будет замечательно. Из всех Спа на Сааремаа- этот лучший! Рекомендуем!
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA was very good and the variety of the Saunas were amazing.
Stayed 1 night in Aug 2020
Response from Kristjan on Aug 24, 2020
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Kristjan on Aug 7, 2020
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020
Response from Kristjan on Jul 7, 2020
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Location and food in restaurant. - Spa needs renovation, roof is dropping down, tiles going off. Breakfast room is all in mold, hardly could breath
Stayed 1 night in Jul 2019
Response from Kristjan on Aug 2, 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019
Response from Kristjan on Jun 18, 2019
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Standard room is very small with no air conditioner, but with a fan standing on a chair and when it is ON, it creates a lot of noise... There is a bathrobe in a room, but no single-use slippers (you should pay for them extra, that is kind of strange) No lockers for hotel guests in SPA. However, SPA itself is good.
Stayed 1 night in Aug 2018
Response from Kristjan Ader on Aug 31, 2018
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great spa facilities. Breakfast had a fantastic range of options. Great central location. Very enjoyable stay.
Stayed 2 nights in Aug 2018
Response from Kristjan Ader on Aug 31, 2018
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

Adele, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Horrendous decor & plastic flowers
Terrible decor - 4 clashing patterns in our room & orange fleeces on the bed. Green sludge walls and brown patterned carpet. Definitely not my taste but may work for others
Stayed 1 night in Jul 2018
Response from Kristjan Ader on Aug 21, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it especially the spa!
Much enjoyed. Facilities especially the bathroom were not excellent.. toiletries would have been appreciated. Hotel advertising did not show location of hotel in built up area.
Stayed 2 nights in Jun 2017
Response from Kristjan Ader on Jul 4, 2017
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Mika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Esa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

marko

Stayed 2 nights in Mar 2022
Response from Kristjan on Apr 12, 2022
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Kristjan on Jan 21, 2022
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

mare

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Kristjan on Jan 4, 2021
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Tiina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hea spa hotell suurepärase asukohaga
Hea spa hotell, hea asukohaga, kuigi varem oli väljas ka tünnisaun, mis oli väga mõnus ning hommikusöögil vahuvein, mis ka kahjuks ära kaotatud on.
Stayed 1 night in Dec 2020
Response from Kristjan on Dec 17, 2020
Täname, et valisite lõõgastuseks Grand Rose Spa hotelli. Teie kogemus ja tagasiside on meie jaoks oluline

8/10 Good

Pasi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todella laadukas hotelli aivan keskustassa.
Hotellin löytäminen oli todella helppoa, tie Kuivastun satamasta tuli suoraan hotellin eteen. Ei pidä antaa hotellin tien puoleisen julkisivun hämätä.Se on suorastaan luotaantyöntävä. Hotelli itse sekä sisältä että pihan puolelta on todella kaunis ja laadukas. Kaikki sisätilat ovat varsin tyylikkäitä, myös aamiaishuone joka sijaitsee kellarissa on historiallisella tavalla tyylikäs. Aamiainen oli hyvä. Kylpylän puolella en ehtinyt käydä, ikkunasta katsottuna se näytti varsin mukavalta vaikkakin pieneltä. Hotelli sijaitsee aivan Kuressaaren keskustassa. Hotellilla ei ole omaa parkkipaikkaa, käytössä on aivan vastapäätä oleva parkkipaikka jolla riitti ainakin minun vierailun aikana tilaa. Ainoan miinuksen annan huoneen vessan istuimelle jolla oli sen muotoilun takia epämiellyttävää jollei suorastaan kivuliasta istua.
Stayed 2 nights in Aug 2020
Response from Kristjan on Aug 19, 2020
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Timo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Kristjan on Aug 3, 2020
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Essi

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Spa hotelli enemmän lapsiperheille
Saavuimme spa hotelliin pyöräretken välietapille. Odotimme spa-kokemuksesta hieman rauhallisempaa, joten jos sinullakin toiveissa rauha, tämä enemmän serena-osastoa (paljon lapsia) muuten huone oli symppis.
Stayed 1 night in Jul 2020
Response from Kristjan on Jul 27, 2020
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 7 nights in Jul 2020
Response from Kristjan on Jul 14, 2020
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Liisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Kristjan on Jul 14, 2020
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Rose
Grand Rose asukoht üllatas positiivselt, hotell asub ju täitsa südalinnas. Kõik oli ok, v.a. Meie kõrval olasid lapsed kes pidevalt puuklotsidega kolistasid :( Hommikusöök oli ok. Kuid lõuna terassil oli vapustav, ja kolme käiguline lõuna oli väga toitev
Stayed 1 night in Jul 2020
Response from Kristjan on Jul 10, 2020
Täname, et valisite lõõgastuseks Grand Rose Spa hotelli. Teie kogemus ja tagasiside on meie jaoks oluline

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2020
Response from Kristjan on Jun 23, 2020
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Kristjan on Jan 29, 2020
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Evelin

Liked: Staff & service, property conditions & facilities, room comfort
Väga meeldiv klienditeenindus.
Stayed 2 nights in Jan 2020
Response from Kristjan on Jan 29, 2020
Täname, et valisite lõõgastuseks Grand Rose Spa hotelli. Teie kogemus ja tagasiside on meie jaoks oluline

10/10 Excellent

Jouni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Kristjan on Oct 31, 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Sergei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllinen kylpylähotelli
Siisti pieni kylpylähotelli, huoneet ja huonekalut on prima kunnossa. Ainoa miinus oli että suihkussa viemäri ei vetänyt ja vesi levisi koko kylpärin lattialle, se korjattiin seuraavana päivänä. Toimiva aamupala. 7 eri saunaa kylpylässä.
Stayed 5 nights in Oct 2019
Response from Kristjan on Oct 20, 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aamupala hyvä, saunojen lattiat liukkaat. Vähän kuluneita pintoja. Veloitus meni väärin, eri hinta kuin varatessa ilmoitettiin. Palautus tuli pyydettäessä.
Stayed 2 nights in Sep 2019
Response from Kristjan on Oct 7, 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from Kristjan on Sep 28, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Великолепная роза
Очень уютно и стильно
Stayed 1 night in Sep 2019
Response from Kristjan on Sep 7, 2019
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Juha

Disliked: Room comfort
The room on the old side was poorly ventilated. The desk lamp did not work. The wireless internet didn't work.
Stayed 1 night in Aug 2019
Response from Kristjan on Aug 23, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Kristjan on Aug 8, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aamu takit olivat puhtaat mutta haalistuneet ja kuluneet, joka ei vastannut neljän tähden hotellitason.
Stayed 1 night in Aug 2019
Response from Kristjan on Aug 8, 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019
Response from Kristjan on Aug 2, 2019
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2019
Response from Kristjan on Jul 24, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suosikkihotellini 😍
Stayed 2 nights in Jul 2019
Response from Kristjan on Jul 22, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kylpylää voi kutsua kylpyläksi kaikki paikat siistejä ja hyvässä kunnossa
Stayed 1 night in Jul 2019
Response from Kristjan on Jul 16, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Huoneen ja hotellin arvostelu
Aamiastila viihtyisä,huone hieman kulahtanut,sängyt liian pehmeät. Palvelu oli ystävällistä. Hotelli hyvällä paikalla keskustassa
Stayed 3 nights in Jul 2019
Response from Kristjan on Jul 16, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allasosasto ja lasten huomioonottaminen lämmitti mieltä erityisesti, sisustuksesta puhumattakaan.
Stayed 2 nights in Jul 2019
Response from Kristjan on Jul 11, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Kristjan on Jul 8, 2019
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Kristjan on Jun 30, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Kristjan on Jun 26, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Kivat allastilat, hyvä sijainti, henkilökunta ja terassiravintola. Ehdottomasti voisi tulla uudelleen!
Stayed 3 nights in Jun 2019
Response from Kristjan on Jun 24, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019
Response from Kristjan on Jun 24, 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä sijainti,erinomainen aamiainen,miellyttävä kesäterassi.Miellyttävät vuoteet.
Stayed 2 nights in Jun 2019
Response from Kristjan on Jun 24, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lovely saunas and cozy small pool area, tongue-in-the-cheek decor.
Stayed 1 night in May 2019
Response from Kristjan on Jun 5, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Raino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Kristjan on May 30, 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kylpylähotelli
Keskeisellä paikalla Kuressaaren keskustassa. Läheltä löytyy hyviä ravintoloita. Kuressaari on rauhallinen pikku kylpyläkaupunki, jossa keskeisimmät palvelut. Polkupyörä on hyvä peli tutustua paikkaan tarkemmin.
Stayed 3 nights in May 2019
Response from Kristjan on May 28, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevlig personal och bra spa med många variationer- Väldigt personligt
Stayed 1 night in May 2019
Response from Kristjan on May 8, 2019
Thank you for staying with us. We appreciate your feedback!