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Reviews of Charisma De Luxe Hotel

5 out of 5
Charisma De Luxe Hotel
Akyar Mevkii No 7, Kusadasi, Aydin

Reviews

8.4

Very Good

Rating 10 - Excellent. 299 out of 535 reviews" "
Rating 8 - Good. 120 out of 535 reviews" "
Rating 6 - Okay. 64 out of 535 reviews" "
Rating 4 - Poor. 23 out of 535 reviews" "
Rating 2 - Terrible. 29 out of 535 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ROSILDA

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The check in process was not smooth; the staff was rude and rushing us for a 5 rooms check in process. WiFi was not working until we all came down for their personal service to get connected
Stayed 2 nights in Mar 2024
Response from Charisma Deluxe Hotel Guest Relations on Mar 30, 2024
Dear Guest ,Your feedback is very much appreciated. Thank you for your stay at Charisma De luxe Hotel. If you could please contact us via the information below, we can talk more about these specific points you have raised. When guests report such situations to us immediately, we endeavour to resolve the issue immediately. Each of our modems has recently been upgraded and the speed has been increased.Please contact us via these contact addresses.guestrelations@charismahotel.com+90 545 828 56 12Kerem ÇAKIGuest relations

6/10 Okay

Aisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All the outdoor areas are under construction. Very ugly outside. The Hotel pictures online don’t match reality. They should say before you book that the Hotel is under construction
Stayed 2 nights in Mar 2024
Response from Charisma Deluxe Hotel Guest Relations on Mar 27, 2024
Dear GuestThank you for your information and for choosing Charisma Deluxe Hotel. The reason why the outside area is closed is that the summer season has not yet started. If this is the case, preparations are being made in the areas you have seen. When the summer season approaches, our guests ask about such issues and receive information before they arrive.Thank you for your understanding and we wish you a nice day.Guest Relations Kerem ÇAKI

10/10 Excellent

Patience

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was top notch and exceptional. Unlike the other hotels we stayed at (who were frugal with everything), they were very warm and hospitable throughout our stay - we thoroughly ENJOYED it. The half-board meals were a great spread of food, especially the desserts. They even packed a lunch box on our last day as we left before breakfast They did not let us stay our extra days in the initial sea view room our tour booked for us so we had to change to a "side sea view" room we booked room, which was a pain (but fair enough). The massage in the spa downstairs was OK but the Turkish bath was a disaster as it was very noisy, chaotic and not relaxing with kids running all over and screaming. The Jacuzzi was lukewarm, so I didn't enjoy that, but seemed to be the case with all the hotels. But my overall experience at this hotel for the things that really mattered was 5*. I would love to go again for a relaxing week.
Stayed 2 nights in Feb 2024
Response from Charisma Deluxe Hotel Guest Relations on Feb 14, 2024
Dear Guest;First of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are glad to hear that you enjoyed your time during your stay.Hope we can see you among us near future.Yours sincerely.Kerem ÇAKIGuest Relations

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very clean. Everywhere you look at, it’s very nice. The people at dining area were very polite and helpful. Although the bed was not that comfortable, but overall we had so much fun staying and surely we will be back and recommend the place to our friends..And also, if you can have some English movies on your TV channels or even an English subtitle that would be a big factor to entice more guests….
Stayed 5 nights in Jan 2024
Response from Charisma Deluxe Hotel Guest Relations on Jan 23, 2024
Dear Guest;First of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are glad to hear that you enjoyed your time during your stay.Hope we can see you among us near future.Yours sincerely.Kerem ÇAKIGuest Relations

10/10 Excellent

Sofiia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Charisma Deluxe Hotel Guest Relations on Jan 19, 2024
Dear Guest;First of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are glad to hear that you enjoyed your time during your stay.Hope we can see you among us near future.Yours sincerely.Kerem ÇAKIGuest Relations

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Charisma Deluxe Hotel Guest Relations on Jan 16, 2024
Dear Guest;First of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are glad to hear that you enjoyed your time during your stay.Hope we can see you among us near future.Yours sincerely.Kerem ÇAKIGuest Relations

10/10 Excellent

Parmi

Stayed 3 nights in Dec 2023
Response from Charisma Deluxe Hotel Guest Relations on Dec 29, 2023
Dear GuestFirst of all, thank you for choosing Charisma Deluxe Hotel for your holiday.We are very happy to hear that you had a pleasant time during your stay.We hope we can see you among us in the near future.Sincerely regards.Kerem ÇAKIGuest Relations

10/10 Excellent

John

Stayed 3 nights in Nov 2023
Response from Charisma Deluxe Hotel Guest Relations on Dec 24, 2023
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

8/10 Good

O

Stayed 6 nights in Nov 2023
Response from Charisma Deluxe Hotel Guest Relations on Nov 20, 2023
Dear Guest;As the Charisma De Luxe family, we would like to thank you for choosing us and for taking your precious time to share your positive and pleasant review with us.The comments of our valued guests are very valuable in terms of improving ourselves.We are very happy that you are satisfied with our services and that you had a pleasant stay.We would be delighted to welcome you back to our facilities.SincerelyKerem ÇAKIGuest Relations

10/10 Excellent

naci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a amazing hotel needs refurbishment but it is ticking every box
Response from Charisma Deluxe Hotel Guest Relations on Oct 15, 2023
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

6/10 Okay

Mustafa Erhan

Stayed 1 night in Sep 2023

6/10 Okay

Konstantinos

Stayed 3 nights in Sep 2023
Response from Charisma Deluxe Hotel Guest Relations on Oct 27, 2023
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Kerem ÇAKI

10/10 Excellent

Azusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル内にスタバがあったり、あらゆる設備が整っているので、リゾート滞在にぴったり。
Stayed 1 night in Sep 2023
Response from Charisma Deluxe Hotel Guest Relations on Sep 17, 2023
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

6/10 Okay

Tugce zeynep

Stayed 1 night in Sep 2023
Response from Charisma Deluxe Hotel Guest Relations on Sep 9, 2023
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

2/10 Terrible

Rasim

Stayed 1 night in Aug 2023

2/10 Terrible

RANA

Stayed 1 night in Aug 2023
Response from reservation department on Aug 24, 2023
Dear Rana Thank you for your kind comment. but we would like to inform you that you are not staying at our hotel.

4/10 Poor

Sara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Jul 2023

8/10 Good

Bahadir

Stayed 1 night in Jul 2023
Response from Charisma Deluxe Hotel Misafir İlişkileri Sorumlusu on Jul 26, 2023
Sevgili Misafirimiz ; Charisma Deluxe Hotel'i tercih ettiğiniz ve görüşlerinizi bize ilettiğiniz için teşekkür ederiz. Memnuniyetiniz bizi çok mutlu etti. Puanlandırmalar, misafirlerimizin beklentilerini anlamamıza yardımcı olduğu için bizim için çok önemlidir. Sizi tekrar otelimizde görmekten memnuniyet duyarız. Saygılarımla, Berfin GÜNGÖR

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Charisma Deluxe Hotel Guest Relations on Jul 7, 2023
Dear Guest,First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility on better terms.Sincerely,Hümeyra ÇELİK

10/10 Excellent

Rebecca

Stayed 3 nights in May 2023
Response from Charisma Deluxe Hotel Guest Relations on Jul 7, 2023
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Hümeyra ÇELİK

2/10 Terrible

Sandra

Traveled with partner
Liked: Cleanliness, staff & service
Property was nice for the day time, however at night the very loud music started and lasted until 3am. I feel with a discounted expedia rate, we were given a room closest to the noise. Tour group rooms appeared to be located further away from the noise. I dont just mean noise, even while wearing ear plugs, I still felt the room vibrating. Hotel appears to cater to tour groups, as we watched many groups come and go.
Stayed 2 nights in Jun 2023

4/10 Poor

Oguz

Stayed 3 nights in May 2023
Response from Misafir İlişkileri Sorumlusu on May 23, 2023
Değerli misafirimiz Oğuz;Öncelikle Expedia aracılığıyla yapmış olduğunuz yorum için teşekkür ederiz. Misafirlerimizin yorumla bizler için kendimizi geliştirmek açısından önemlidir.Sizi daha iyi şartlarda tekrardan aramızda görmekten mutluluk duyarız.

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Charisma Deluxe Hotel Guest Relations on May 11, 2023
Dear Guest, First of all we appreciate alot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

2/10 Terrible

Alex

Stayed 1 night in Apr 2023
Response from Charisma Deluxe Hotel Guest Relations on May 5, 2023
Dear Alex;Thank you for your comment on Expedia.Our guest oriented work always continus so the comments coming from the guests are crucial for us.We are sad to hear that you had a bad experience when you come.Hope to see you again next timw with better conditions.Sincerely Hümeyra ÇELİK

8/10 Good

Terence

Stayed 7 nights in Apr 2023
Response from Charisma Deluxe Hotel Guest Relations on Apr 29, 2023
Dear Guest, First of all we appreciate alot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We Hope to see you again in our facility.Sincerely Berfin GÜNGÖR

10/10 Excellent

Jacob

Stayed 4 nights in Apr 2023
Response from Charisma Deluxe Hotel Guest Relations on May 13, 2023
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

4/10 Poor

Sumanth

Traveled with family
Disliked: Staff & service
The aircon doesn’t work in the rooms. Very commercially run property with floating tourists so there is no care taken to ensure cutomer is happy
Stayed 1 night in Apr 2023
Response from Charisma Deluxe Hotel Guest Relations on May 1, 2023
Dear Sumanth;Thank you for your comment on Expedia.Our guest oriented work always continus so the comments coming from the guests are crucial for us.We are sad to hear that you had a bad experience when you come.Hope to see you again next timw with better conditions.Berfin GÜNGÖR

10/10 Excellent

Paul

Stayed 1 night in Apr 2023
Response from Charisma Deluxe Hotel Guest Relations on May 13, 2023
Dear Guest, First of all we appreciate a lot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We hope to see you again in our facility.Sincerely Berfin GÜNGÖR

10/10 Excellent

amir

Stayed 3 nights in Apr 2023
Response from Charisma Deluxe Hotel Guest Relations on Apr 21, 2023
Dear Guest, First of all we appreciate alot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We Hope to see you again in our facility.Sincerely Berfin GÜNGÖR

8/10 Good

Sophia

Stayed 1 night in Apr 2023
Response from Charisma Deluxe Hotel Guest Relations on Apr 16, 2023
Dear Guest, First of all we appreciate alot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We Hope to see you again in our facility.Sincerely Berfin GÜNGÖR

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
very enjoyable stay, great hotel with very nice staff. there was quite a bit of maintenance work going on during our stay which would have been nice to know about before our stay. i have never stayed in a hotel that confiscates food and soft drinks before. no food allowed in the rooms unless it is room service? even the locals were amused by this one. other than those 2 points it was a very professionally run hotel
Stayed 7 nights in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Apr 8, 2023
Dear guest, First of all thank you very much for sharing your opinions with us via Expedia.Your view and opinion matters alot to us. We are glad that you have enjoyed your stay with us. The incident with the food you have had is because of hygene problems we dis-allow food to be taken outside the restaurant of our hotel. We wish to see you back again in our hotel in better conditions as always.Best Regards, Sincerely Alpaslan OZDEMİRGuest Relations.

10/10 Excellent

somia

Stayed 1 night in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Apr 29, 2023
Dear Guest, First of all we appreciate alot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We Hope to see you again in our facility.Sincerely Berfin GÜNGÖR

10/10 Excellent

somia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Apr 29, 2023
Dear Guest, First of all we appreciate alot for your valuable comment about our hotel, we are glad that you have enjoyed your stay with us.We Hope to see you again in our facility.Sincerely Berfin GÜNGÖR

8/10 Good

Olive

Traveled with group
Liked: Staff & service, property conditions & facilities
Good place to stay. Staff were great. I had made some request before coming and they were able to accommodate all of them except maybe just for one thing- I had made a request for nonsmoking room- but don’t think it was- I entered the room could smell smoke and was covered by an air freshener. Bed was a little lumpy but ok. Seems like the room has everything you need. View was great!!
Stayed 2 nights in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Mar 29, 2023
Dear guest : As Charisma De Luxe family, we would like to thank you very much for choosing us and for taking your valuable time to share your positive opinion with us. We are sorry about the inconvenient issues you have had, we would like to inform you that we always aim to provide services at even higher quality standards and that our guest-oriented work continues. We would be pleased to welcome you again in our facility in better conditions. Sincerely

10/10 Excellent

Luis

Stayed 2 nights in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Mar 30, 2023
Dear guest : As Charisma De Luxe family, we would like to thank you very much for choosing us and for taking your valuable time to share your positive rating with us. We would like to inform you that we always aim to provide services at even higher quality standards and that our guest-oriented work continues. We would be pleased to welcome you again in our facility. Sincerely Guest Relations

10/10 Excellent

Luis

Stayed 2 nights in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Mar 30, 2023
Dear guest : As Charisma De Luxe family, we would like to thank you very much for choosing us and for taking your valuable time to share your positive rating with us. We would like to inform you that we always aim to provide services at even higher quality standards and that our guest-oriented work continues. We would be pleased to welcome you again in our facility. Sincerely Guest Relations

6/10 Okay

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the staff was great.. only dislike was the seafood restaurant.. prices were not listed inside only outside on the street so the hotel guest can’t see it unless they walk outside literally on the street. The staff at restaurant didn’t understand English like the staff inside the hotel. everything else was great.
Response from Charisma Deluxe Hotel Guest Relations on Mar 29, 2023
Dear Fred : As Charisma De Luxe family, we would like to thank you very much for choosing us and for taking your valuable time to share your opinion with us. We are sorry about the inconvenient issues you have had, we would like to inform you that we always aim to provide services at even higher quality standards and that our guest-oriented work continues. We would be pleased to welcome you again in our facility in better conditions. Sincerely

10/10 Excellent

Gurur

Stayed 1 night in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Mar 29, 2023
Sevgili Misafirimiz ; Charisma Deluxe Hotel'i tercih ettiğiniz ve görüşlerinizi bize ilettiğiniz için teşekkür ederiz. Memnuniyetiniz bizi çok mutlu etti. Puanlandırmalar, misafirlerimizin beklentilerini anlamamıza yardımcı olduğu için bizim için çok önemlidir. Sizi tekrar otelimizde görmekten memnuniyet duyarız. Saygılarımla,

10/10 Excellent

Mehmet berk

Stayed 2 nights in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Mar 29, 2023
Sevgili Misafirimiz ; Charisma Deluxe Hotel'i tercih ettiğiniz ve görüşlerinizi bize ilettiğiniz için teşekkür ederiz. Memnuniyetiniz bizi çok mutlu etti. Puanlandırmalar, misafirlerimizin beklentilerini anlamamıza yardımcı olduğu için bizim için çok önemlidir. Sizi tekrar otelimizde görmekten memnuniyet duyarız. Saygılarımla,

6/10 Okay

Mohammad

Stayed 1 night in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Mar 28, 2023
Dear Guest;Thank you so much for taking your time to write your review via Expedia. The comments coming from our guests are crucial for us to improve ourselves.We are glad that you spent great time in our hotel. I hope we will se you again among us and to see you having great time with us again.Yours sincerelyBerfin GÜNGÖR

10/10 Excellent

Murat mert

Stayed 1 night in Mar 2023
Response from Charisma Deluxe Hotel Misafir İlişkileri Sorumlusu on Mar 28, 2023
Değerli misafirimiz;Charisma De Luxe ailesi olarak bizleri tercih ettiğiniz için ve değerli vaktinizi ayırıp olumlu görüşünüzü bizlerle paylaştığınız için çok teşekkür ederiz.Hizmetlerimizden memnun kaldığınıza ve keyifli bir konaklama geçirdiğinize çok sevindik. Her zaman daha da kaliteli standartlarda hizmet vermeyi hedeflediğimizi ve misafir odaklı çalışmalarımızın devam ettiğini sizlere belirtmek isteriz.Sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyarız.Saygılarımızla

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great service. The only thing I good not care for was the smoking smell.
Stayed 2 nights in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Mar 25, 2023
Dear Guest;Thank you so much for taking your time to write your review via Expedia. The comments coming from our guests are crucial for us to improve ourselves.We are glad that you spent great time in our hotel. Also, your comment about the smell in your room has been conveyed to the management. I hope we will se you again among us and to see you having great time with us again.Yours sincerelyBerfin GÜNGÖR

8/10 Good

Hüseyin

Stayed 1 night in Mar 2023
Response from Charisma Deluxe Hotel Misafir İlişkileri Sorumlusu on Mar 25, 2023
Değerli misafirimiz;Charisma De Luxe ailesi olarak bizleri tercih ettiğiniz için ve değerli vaktinizi ayırıp olumlu görüşünüzü bizlerle paylaştığınız için çok teşekkür ederiz.Hizmetlerimizden memnun kaldığınıza ve keyifli bir konaklama geçirdiğinize çok sevindik. Her zaman daha da kaliteli standartlarda hizmet vermeyi hedeflediğimizi ve misafir odaklı çalışmalarımızın devam ettiğini sizlere belirtmek isteriz.Sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyarız.Saygılarımızla

2/10 Terrible

EVREN

Stayed 2 nights in Mar 2023
Response from Charisma Deluxe Hotel Misafir İlişkileri Sorumlusu on Mar 25, 2023
Değerli misafirimiz;Öncelikle Expedia aracılığıyla yapmış olduğunuz yorum için teşekkür ederiz. Misafirlerimizin yorumla bizler için kendimizi geliştirmek açısından önemlidir.Sizi daha iyi şartlarda tekrardan aramızda görmekten mutluluk duyarız.

10/10 Excellent

ann

Stayed 2 nights in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Mar 18, 2023
Dear Guest;Thank you so much for taking your time to write your review via Expedia. The comments coming from our guests are crucial for us to improve ourselves.We are glad that you spent great time in our hotel.I hope we will se you again among us and to see you having great time with us again.Yours sincerelyBerfin GÜNGÖR

10/10 Excellent

Ridvan

Stayed 1 night in Mar 2023
Response from Charisma Deluxe Hotel Misafir İlişkileri Sorumlusu on Mar 16, 2023
Değerli misafirimiz;Charisma De Luxe ailesi olarak bizleri tercih ettiğiniz için ve değerli vaktinizi ayırıp olumlu görüşünüzü bizlerle paylaştığınız için çok teşekkür ederiz.Hizmetlerimizden memnun kaldığınıza ve keyifli bir konaklama geçirdiğinize çok sevindik. Her zaman daha da kaliteli standartlarda hizmet vermeyi hedeflediğimizi ve misafir odaklı çalışmalarımızın devam ettiğini sizlere belirtmek isteriz.Sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyarız.Saygılarımızla

4/10 Poor

Ewen

Traveled with partner
Liked: Cleanliness
Pool and spa area was very good, however inconsistent on some rules Breakfast great selection Room facilities average Noise of generator during power outage awful
Stayed 3 nights in Mar 2023
Response from Charisma Deluxe Hotel Guest Relations on Mar 15, 2023
Dear Guest;Firstly;thank you for sharing your ideas.We are glad that you enjoyed our facilities.Power cut is not related to the hotel and it was a general problem.I hope we will see you among us again with better conditions.

8/10 Good

mehmet

Stayed 1 night in Mar 2023
Response from Charisma Deluxe Hotel Misafir İlişkileri Sorumlusu on Mar 15, 2023
Değerli misafirimiz mehmet;Charisma De Luxe ailesi olarak bizleri tercih ettiğiniz için ve değerli vaktinizi ayırıp olumlu görüşünüzü bizlerle paylaştığınız için çok teşekkür ederiz.Hizmetlerimizden memnun kaldığınıza ve keyifli bir konaklama geçirdiğinize çok sevindik. Her zaman daha da kaliteli standartlarda hizmet vermeyi hedeflediğimizi ve misafir odaklı çalışmalarımızın devam ettiğini sizlere belirtmek isteriz.Sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyarız.Saygılarımızla

8/10 Good

Timur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Charisma Deluxe Hotel Misafir İlişkileri Sorumlusu on Mar 11, 2023
Değerli misafirimiz Timur;Charisma De Luxe ailesi olarak bizleri tercih ettiğiniz için ve değerli vaktinizi ayırıp olumlu görüşünüzü bizlerle paylaştığınız için çok teşekkür ederiz.Hizmetlerimizden memnun kaldığınıza ve keyifli bir konaklama geçirdiğinize çok sevindik. Her zaman daha da kaliteli standartlarda hizmet vermeyi hedeflediğimizi ve misafir odaklı çalışmalarımızın devam ettiğini sizlere belirtmek isteriz.Sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyarız.Saygılarımızla

10/10 Excellent

Ayhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Charisma Deluxe Hotel Misafir İlişkileri Sorumlusu on Mar 5, 2023
Değerli misafirimiz Ayhan;Charisma De Luxe ailesi olarak bizleri tercih ettiğiniz için ve değerli vaktinizi ayırıp olumlu görüşünüzü bizlerle paylaştığınız için çok teşekkür ederiz.Hizmetlerimizden memnun kaldığınıza ve keyifli bir konaklama geçirdiğinize çok sevindik. Her zaman daha da kaliteli standartlarda hizmet vermeyi hedeflediğimizi ve misafir odaklı çalışmalarımızın devam ettiğini sizlere belirtmek isteriz.Sizleri tekrar tesisimizde ağırlamaktan memnuniyet duyarız.Saygılarımızla