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Reviews of Le Royal Express Salmiya Hotel

3 out of 5
Le Royal Express Salmiya Hotel
Qatar Street, Salmiya

Reviews

5.8
Rating 10 - Excellent. 1 out of 34 reviews" "
Rating 8 - Good. 12 out of 34 reviews" "
Rating 6 - Okay. 10 out of 34 reviews" "
Rating 4 - Poor. 4 out of 34 reviews" "
Rating 2 - Terrible. 7 out of 34 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Amged Essam on Mar 5, 2020
"Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Remain with sincere regards, Amged Essam Deputy General Manager Le Royal Hotels’ Kuwait & Management Team"

6/10 Okay

Verified traveler

Stayed 8 nights in Mar 2019

6/10 Okay

Batool

Liked: Room comfort
We didn’t stay much in the hotel , the area was good, it took us around 15 to 20 minuets to everywhere, AC in rooms was hot and in hall very cold
Response from Mohammad on Apr 25, 2018
Thank you for your feedback

4/10 Poor

Sathish, Kuwait

Disliked: Cleanliness, property conditions & facilities
Not a Nice hotel
Not a nice hotel to stay. Very bad experience. Do not want to comment anymore.

8/10 Good

Ismail

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Hussain

Disliked: Room comfort
Nice hotel in Kuwait
I like the area

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, close to shopping
Lied about there being a shuttle from the airport. A knowingly BLATANT lie! "Oh that's only for companies." I picked it b/c it was the ONE hotel with this feature. Should have known better. ALSO lied about the checkout time on the internet; it said 3pm. But the desk attendant YELLED at me, TWICE when i checked out "late" according to him b/c "the checkout time is 12oclock." 1.) that's not what it said on the internet, 2.) Then CALL the room and ask/ notify someone if there seems to be a problem. And either way, WHAT DOES YELLING AT ME ACCOMPLISH?????? Here's an idea: STOP LYING TO PEOPLE!!!

10/10 Excellent

ALAA, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Royal Express Salmiya Hotel
My stay was good and relief, The hotel's staff were cooperative.

6/10 Okay

Verified traveler

Liked: Cleanliness
Nothing fancy but ok enough
average

6/10 Okay

iPhonebrrry, Dubai

Liked: Cleanliness, room comfort
Good for money
This hotel has good location. Overall, it good for the price you have to pay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
One of the most convenient hotels in Kuwait
the staff of hotel are very friendly and helpful I was a bit annoyed by the disturbance from the road being located on a highway road but the ear plug did the magic, else everything was perfect.

8/10 Good

Maria, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Staff are very respectful and nice people. .I recommend this hotel..

6/10 Okay

Hussain

Liked: Staff & service
Good hotel to sleep only
I enjoy my stay in Ritz Salmiya as I was out most of the time and return to hotel to sleep only which was accepted compared to other hotels in Kuwait and their rates.

6/10 Okay

Adam, Lake Orion, MI

Liked: Cleanliness, room comfort
Decent, Overpriced Hotel
We enjoyed the breakfast and the room was small, but comfortable and clean enough. We heard every little movement on our floor. Shortly after midnight, the staff began doing repairs and woke us up. It was as if they were standing inside our room and shouting. Fearful they would awaken our sleeping 18-month-old, I opened the door and asked them (they were directly in front of our door) to speak quietly. They did quieten down, but the work continued through the night. Needless to say, it wasn't a restful night.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Very noisy
There is a lot of noise during our stay

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never think about this hotel
The hotel is really unsatisfactory. I was supposed to have executive room but the room was less than normal. The hotel is very very old. Also there is no parking in the hotel. The parking can have about 10 to 15 parking. Moreover, the breakfast is very bad. Don't think about staying in this hotel

2/10 Terrible

gamila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سيء
سيئة جدا
Stayed 1 night in Jun 2019

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق قديم موقع جيد
فندق مريح يتميز بموقع جيد، حيث ان تحته مطعم بزه. وقريب من سوق السالمية (المعلم). الخدمة جيدة والاثاث قديم نوعاً ما، وهنالك احتمالية بعض الضجيج لقربة من الشارع. أسعاره مناسبة.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
حلوة
Stayed 3 nights in Dec 2018

8/10 Good

abdullah

Liked: Cleanliness, staff & service, room comfort
1- خدمه الواي فاي ومع الاسف كانت الخدمه مضافه ضمن خدمات الفندق 2- مكان الافطار ضيق جدا وافضل نقل الافطار للغرف
Stayed 2 nights in Jan 2018

8/10 Good

ASEEL

Liked: Cleanliness, property conditions & facilities, room comfort
قرب الفندق من المطاعم والأسواق أكثر ما يمزه
قرب الفندق من المطاعم والأسواق والخدمات أكثر ما يميزه... الموقع رائع النظافة مميزه -------------------------- السعر مرتفع النت ضعيف جداً ومتقطع الإفطار عادي وخيارات قليلة فأقترح أن يتم التعاقد مع بزة المتواجد بالدور الأرضي أفضل وستكون ميزة رائعة جددً
Stayed 1 night in Jan 2018

8/10 Good

ASEEL

Liked: Cleanliness, property conditions & facilities, room comfort
قرب الفندق من المطاعم والأسواق أكثر ما يمزه
قرب الفندق من المطاعم والأسواق والخدمات أكثر ما يميزه... الموقع رائع النظافة مميزه -------------------------- السعر مرتفع النت ضعيف جداً ومتقطع الإفطار عادي وخيارات قليلة فأقترح أن يتم التعاقد مع بزة المتواجد بالدور الأرضي أفضل وستكون ميزة رائعة جددً
Stayed 1 night in Jan 2018

2/10 Terrible

HAMAD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق عادي جدا
كانت الإقامة عادية جدا

6/10 Okay

PATRICE, Paris

Disliked: Staff & service, property conditions & facilities, room comfort
Toute la devanture du lobby était en travaux donc toute la zone de réception et l'espace du petit déjeuner était ouverte à tous vents à une époque ou à Koweït city le climat est froid environ 10 degrés ou moins, c'était très désagréable !!!

6/10 Okay

IMAD, سلطنة عمان والامارات

فندق نظيف في موقع ممتاز.
الموقع ممتاز والافطار متنوع ولذيذ وبشكل عام نظيف الا انه الملاحظة الوحيدة التي لاحظناها انه لا يتم كنس وتنظيف الارضيات في الغرفة وانما مجرد ترتيب الاسرة وتنظيف دورة المياه.

8/10 Good

ahmed, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
موقع رائع
راضي عن اقامتي

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق ممتاز للسفرات القصيرة وبتكلفة متوسطة
موقع الفندق والخدمة ونظافة الغرف ممتازة الأفطار ومواقف السيارات والأنترنت متوسط

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ليست على الوجة المطلوب

8/10 Good

سعود, الدمام

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
قريب من سيتي سنتر السالمية
يميز الفندق قربه من سيتي سنتر السالمية

2/10 Terrible

السالم, السعودية - الرياض

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاسره مو مريحه ابدااا والاسره صغيرره جدا ومساحة الشقه مره صغيره

4/10 Poor

khalid, riyadh

Disliked: Staff & service, property conditions & facilities, room comfort
الموقع ممتاز ولكن الجناح دون المستوى مقابل القيمة المدفوعة

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort