Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Excellent stay

Posted Jul 26, 2014
Pros: Everything was amazing
Cons: Open a spa
Location: Only 5 minutes away from the city and attractions
Highly professional employees, relaxing and quite stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasent stay

Posted Jun 22, 2014
Staff were amazing although it was a crowded weekend. Room was super clean.
3 out of 5
by swairh

Not impressive at all

Posted May 11, 2014
They didn't find my booking when I arrived claiming that I booked the night before! The room smelled like sewage and bed sheet had holes in it. I called to check out and the operator didn't tell the front desk so they called me an hour later to ask if I wanted to check out!
Comment from Hotel Management
Jun 9, 2014 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
Comment from Hotel Management
Jun 9, 2014 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
5 out of 5
Recommended
for Everyone
by swairh

Weekend

Posted Jan 11, 2014
Pros: Free upgrade to executive room
Comment from Hotel Management
Apr 15, 2014 by Communication Manager, Hotel Management
Dear Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
Comment from Hotel Management
Apr 15, 2014 by Communication Manager, Hotel Management
Dear Guest Thank you for your excellent review I am delighted to hear that you thoroughly enjoyed our rooms, restaurants and location and were willing to share that with the TripAdvisor community. We aim to provide the highest standards of service throughout our hotel, and are continuously striving to exceed the expectations of our valued guests. I am happy to share your comments with all of our team members. I hope to have the privilege of welcoming you back to our hotel soon.
4 out of 5
Recommended
for Everyone
by primoo

Nice hotel near the beach

Posted Dec 30, 2013
Nice hotel and the stuff is friendly is not so far for shopping center
Comment from Hotel Management
Jul 12, 2014 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.
5 out of 5
Recommended
for Everyone
by S from UK

Nice, clean comfortable hotel in good location

Posted Dec 14, 2013
I was very happy with my choice of the Movenpick. With the exception of one receptionist, the staff were friendly and helpful. The hotel was clean, bright and comfortable and close to the main malls and restaurants as well as the airport. My room was immaculate with a nice, spotless bathroom and two comfortable beds.
Comment from Hotel Management
Jul 12, 2014 by Communication Manager, Hotel Management
Dear Mrs Liliane Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.
4 out of 5
Recommended
by A verified traveler

Posted Nov 12, 2013 on Hotels.com
Comment from Hotel Management
Mar 15, 2014 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.
2 out of 5
by Thamer from Saihat, Saudi Arabia

Not What I would Expect from a Moevenpick chain

Posted Nov 9, 2013
Pros: The Variety of food for the Breakfast Buffet. The Free Wifi
Cons: New Furniture, Complete Maintenance for the bathrooms
Location: 10 min drive from the famous mall, The Avenues. 25 min drive from The Scientific Center
Moevenpick is a well known chain of 5-Star Hotels(I know that cause I stayed in some others), however, Moevenpick Hotel Kuwait was not up to that standard due to the following issues I had: * The Ventilation system in the bathroom was terrible, It smelled like a sewer the whole time, I told the reception about it and they said they will let the engineer check but with no result. * The parking lot is free but there was not enough spaces, there are spots for approximatly 20 cars, there are times when I come late at night and find that there are no free spot. * The furniture were old and some drawers can hardly be opened and closed. * I was told that the breakfast buffet was from 6:30am till 11:00am. and the second morning I went there at around 10:20am to be told that the buffet will be closed in 5 minutes, which made the breakfast an unpleasant meal.
Comment from Hotel Management
Jul 12, 2014 by Communication Manager, Hotel Management
Dear Mr. Thamer Thank you very much for choosing Mövenpick Hotel Kuwait for your stay in Kuwait Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

My stay in Kuwait

Posted Aug 11, 2013
The hotel is good overall. The problem is with the location. Lots of construction around.
Comment from Hotel Management
Jul 12, 2014 by Communication Manager, Hotel Management
Dear Our Guest Thank you very much for choosing Mövenpick Hotel Kuwait for your stay in Kuwait Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Please note that we are arranging daily bus for shopping mall daily to assist our guest to visit shopping mall in kuwait Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
4 out of 5
Recommended
for Families
by A verified traveler from Saudia ARABIA

Family Vacation

Posted Aug 8, 2013 on Hotels.com
lovely
Comment from Hotel Management
Mar 15, 2014 by Communication Manager, Hotel Management
Dear Our Guest Thank you very much for choosing Mövenpick Hotel Kuwait for your stay in Kuwait Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.