Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom tokyo

スタッフ、マネージャー、ともに最高のサービスを提供してくれます

Posted Dec 19, 2014
Pros: ロケーションとビジネスユース時のサービス。
Cons: ホテルへメールを出した時に、フロントに本当に届いているか良くわかりません。
ビジネスに使用しましたが、急な対応にも全て快く応えてくれて、おすすめできます。海外でスピード感を持ってサービスしてくれるところはあまり聞いたことがありませんので、特にビジネスユースに推薦できます。
Comment from Hotel Management
Dec 24, 2014 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. . Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Very friendly and helpful staff

Posted Dec 7, 2014
There was a problem with the room I booked when I complained I was upgraded to bigger and better one, they even got me a cake on my birthday as a surprise, that was amazing thing to do. Thank you Breakfast is great lots of variety The only thing I didn't like May be the location which was a bit far from centre of the city.
Comment from Hotel Management
Dec 11, 2014 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
Comment from Hotel Management
Dec 11, 2014 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good people with lots of genuine care

Posted Nov 27, 2014
Pros: The people and free wifi everywhere.
Cons: Restaurants
My positive surprise with this hotel started when I received an email notifying me of the free airport pickup. This was followed up by another pleasant surprise of in car wifi during the ride to the hotel. Andre at the reception was another amazing character. Although my dining experience could be better, my three day stay was very pleasant and I would use this hotel again.
Comment from Hotel Management
Dec 10, 2014 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
Comment from Hotel Management
Dec 10, 2014 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom T

スタッフのサービスがとても良い。

Posted Oct 30, 2014
Pros: ロケーション
Cons: カタログなど用意してくだるといいです(トランスポーテーションサービス手配車など)
Location: アベニューモール
スタッフのサービスが非常に良く、あらゆるリクエストの応えてくれます。顧客対応のある出張者の方におすすめできます。
Comment from Hotel Management
Nov 9, 2014 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review on TripAdvisor. We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
Comment from Hotel Management
Nov 9, 2014 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review on TripAdvisor. We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent people

Posted Oct 8, 2014
Excellent people Excellent people excellent service
Comment from Hotel Management
Oct 28, 2014 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
Comment from Hotel Management
Oct 28, 2014 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Helt ok hotel

Posted Sep 30, 2014 on Hotels.com
Venligt og servicemindet personale. Ikke de store kulinariske oplevelser. Værelse ok lidt slidt.
Comment from Hotel Management
Jan 3, 2015 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
Comment from Hotel Management
Jan 3, 2015 by Communication Manager, Hotel Management
Dear Guest Thank you for your kind review We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the associates. Thank you for taking time to offer us your valuable comments. Looking forward to welcoming you back soon
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kuwait

Great stay

Posted Aug 24, 2014
Staff are professional and friendly. Room service food needs a little improvement
Comment from Hotel Management
Sep 8, 2014 by Communication Manager, Hotel Management
Dear Guest We would like to thank you for sharing your experience with us in relation to your recent stay at our hotel . It is truly inspiring to learn you were satisfied with our hotel team members we have shared your comments with our team and rest assured that I will personally look into this area to further improve. Thank you again
Comment from Hotel Management
Sep 8, 2014 by Communication Manager, Hotel Management
Dear Guest We would like to thank you for sharing your experience with us in relation to your recent stay at our hotel . It is truly inspiring to learn you were satisfied with our hotel services provided by our team members a have shared your comments with our team and rest assured that I will personally look into this area to further improve. Thank you again More
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kuwait

Excellent stay

Posted Jul 26, 2014
Pros: Everything was amazing
Cons: Open a spa
Location: Only 5 minutes away from the city and attractions
Highly professional employees, relaxing and quite stay
Comment from Hotel Management
Feb 14, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain
Comment from Hotel Management
Feb 14, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasent stay

Posted Jun 22, 2014
Staff were amazing although it was a crowded weekend. Room was super clean.
Comment from Hotel Management
Feb 14, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain
Comment from Hotel Management
Feb 14, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain
3 out of 5
by swairh

Not impressive at all

Posted May 11, 2014
They didn't find my booking when I arrived claiming that I booked the night before! The room smelled like sewage and bed sheet had holes in it. I called to check out and the operator didn't tell the front desk so they called me an hour later to ask if I wanted to check out!
Comment from Hotel Management
Jan 3, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,
Comment from Hotel Management
Jan 3, 2015 by Communication Manager, Hotel Management
Dear Our Guest Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,