Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
2.8 Service & staff
3.8 Room comfort
2.5 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from salmiya Kuwait
Good Budget LevelPosted Sep 1, 2013 on Hotels.com
First impressions were good, the lobby is clean and neat. To me a hotel is only as good as the staff employed, I found two different receptionists busy playing games on their ipads or their phones while I'm standing next to them at the counter. In the room I found the tv and satellite remotes didn't work, I have to manually change the channels. The outlets are all loose and of questionable safety. I do like the blackout curtains and motorized wall that comes down and covers the window, the room is completely dark. The AC works good and the shower has fantastic water pressure. The swimming pool was dirty with cigarette butts floating and trash at the bottom of the pool. I didn't see any towels by the pool, I asked the "busy" receptionist for a towel but he never set down his phone and I never got the towel. In the elevator there is an advertisement for the attached café/restaurant stating that hotel guests get 20% discount, after ordering food and checking the bill I saw no discount. I made a complaint and finally I got my discount. The café food is good, it all seemed to be freshly made to order. There are nearby attractions within walking distance, if the price is right its worth a stay. Just remember to push the staff to get them to make your stay comfy.
for Familiesby Nasir
Posted Dec 5, 2012 on Hotels.com
by A verified traveler
disappointing.Posted Mar 29, 2012
it is not even 2 star !!! no mini bar. no even water in the room when I arrived. when I called to ask for toothbrush, they told me they don't have any!!
Recommendedby A verified traveler from Qatar
Spice Boutique Hotel, Salmiya, KuwaitPosted Sep 10, 2011 on Hotels.com
The hotel is OK for the money. There is no lobby to speak about; the gym is 2 machines besides the pool. The staff are very friendly; the free wireless internet is fast. The hotel's coffee shop is too small and limited; they only serve sandwitches. The free breakfast is a joke. The covered parking on the street is limited. The hotel does not deal with hotels.com, so they will charge you at check in even if you have already paid hotels.com online. Overall, the hotel is quiet, comfortable, and clean.