Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews of Hotel Ambasador - Liburnia

5 out of 5
Hotel Ambasador - Liburnia
Feliksa Persica 5, Opatija

Reviews

9.0

Wonderful

Rating 10 - Excellent. 273 out of 467 reviews" "
Rating 8 - Good. 144 out of 467 reviews" "
Rating 6 - Okay. 39 out of 467 reviews" "
Rating 4 - Poor. 6 out of 467 reviews" "
Rating 2 - Terrible. 5 out of 467 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cinzia

Stayed 1 night in Nov 2023
Response from Hotel Ambasador on Dec 6, 2023
Dear Mrs. Cinzia,Thank you so much for staying with us and for taking the time to rate your stay. We hope, there will be a chance for us to welcome you again.Kind regards,Hotel Ambasador Team

8/10 Good

Cinzia

Stayed 1 night in Nov 2023
Response from Hotel Ambasador on Jan 9, 2024
Dear Mrs. Cinzia,Thank you so much for staying with us, and for taking the time to rate your stay.We hope there will be a chance for us to welcome you again.Best wishes,Hotel Ambasador Team

6/10 Okay

Ralf

Stayed 3 nights in Sep 2023
Response from Hotel Ambasador on Oct 3, 2023
Dear Mr. Ralf,Thank you for staying with us and for taking the time to rate your stay.We are sorry that you were not completely satisfied with your stay.We hope to get a second chance from you.Kind regards,Hotel Ambasador Team

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 3 night stay!
Excellent experience all around! The reception, spa, restaurant and housekeeping staff were all fantastic and very helpful. The location is great- within walking distance of many restaurants and shops on the back side and immediately adjacent to a long sea-side promenade at the front. The common areas including the restaurant, spa, pool and beach are beautiful, very clean and well maintained. Also appreciated that the sea-side chairs and spa access are included. The room was also beautiful, spacious, very comfortable and the view was amazing as was the buffet breakfast. Highly recommend!!
Stayed 3 nights in Sep 2023
Response from Hotel Ambasador on Oct 2, 2023
Dear Mrs. Carolyn,Thank you for sharing your outstanding experience with us! We're thrilled to hear that you found every aspect of your stay exceptional, from our friendly and helpful staff to our prime location and well-maintained facilities. We're delighted that you enjoyed the beautiful common areas, your spacious and comfortable room with amazing views, and the buffet breakfast.Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay.Warm regards,Hotel Ambasador Team

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
We regularly visit you and we are very satisfied with the experience and the treatment of staff.
Stayed 1 night in Sep 2023
Response from Hotel Ambasador on Sep 6, 2023
Dear Mr. Pedro,Thank you for sharing your feedback with us. Your input is greatly appreciated, and we are committed to making improvements based on our guests comments. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Hotel Ambasador Team

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Ambasador on Sep 1, 2023
Dear Mr. Mark,Thank you so much for the excellent rate you provide us after staying in Hotel Ambasador. It would be great to have the possibility to welcome you again.best regards,Hotel Ambasador Team

8/10 Good

Michael

Traveled with partner
Liked: Staff & service
Nice property with lovely views, pool and spa area was very good. Breakfast has lots of options and doesn’t feel overly crowded for a large hotel.
Stayed 3 nights in May 2023
Response from Hotel Ambasador on May 26, 2023
Dear Mr. Michael,Thank you for taking the time to write us your review and also for choosing our hotel for your vacation. We are extremely glad that you spent a few pleasant moments with us and enjoyed the services we offer. We are most happy to see you enjoyed our wellness and breakfast offer. We wish you a pleasant rest of the day,Hotel Ambasador Team

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir kommen wieder
Der erste Eindruck bei der anreise war ernüchternd. Der täuschte aber ab dem Zeitpunkt, wenn man das Hotel betritt. Alles super neu renoviert. In 2 Minuten eingecheckt. So schnell hab ich es noch nie erlebt. Ab dem Zeitpunkt war richtig Urlaub angesagt. Ein Muss für alle, die mit Hund anreisen. Frühstück, absolut perfekt und reichlich. Sehr gute Auswahl und die Angestellten hellwach und super freundlich. Wenn man nicht ca. 30 € pro Tag für die Tiefgarage ausgeben will, kann man für 12€ am Tag die Parkplätze vorm Hotel benutzen, aber bitte Ticket minutengenau kaufen, wird stündlich vom örtlichen Abzockverein kontrolliert. Spa und Wellnessbereich perfekt. Wir kommen sicher wieder. Einziges Manko, im Bad ein paar kleine Mängel. Siehe Fotos. Aber sonst absolut zum empfehlen. Ach ja, und vorher klären, ob Zimmer Meerblick oder seitlichen Meerblick hat.
Erklärt wahrscheinlich, warum die Abluft im Bad nicht funktionierte
Stayed 3 nights in Apr 2023
Response from Hotel Ambasador on Apr 14, 2023
Dear Mr. Günter,Thank you so much for choosing our hotel for your stay in Opatija. We value the time you took to share your impressions, both positive and negative ones. Thank you for drawing our attention to the shortcomings in the bathroom, we ll do the best we can to reduce them as soon as possible. We are happy to know that we' ll have a chance to welcome you again.Kind regards,Hotel Ambasador Team

10/10 Excellent

Nenad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Hotel Ambasador on May 1, 2023
Dear Mr. Nenad,We appreciate the time you took to rate our offer and services.Until your next visit, kind regards,Hotel Ambasador Team

10/10 Excellent

Tatjana

Stayed 4 nights in Feb 2023
Response from Hotel Ambasador on Mar 6, 2023
Dear Tatjana,We appreciate you took the time to rate Hotel Ambasador. We are more than happy knowing that we fulfilled your expectations.Regards,Hotel Ambasador Team

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very service oriented staff and a great variety at the breakfast buffet.
Stayed 1 night in Oct 2022
Response from Hotel Ambasador on Nov 7, 2022
Dear Mr. Adam,Thank you for your encouraging feedback. We are more than happy to know that we did our best to fulfill your expectations. We hope you will visit us again on some future occasion.Best wishes,Hotel Ambasador Team

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great 5 star hotel
Stayed 2 nights in Sep 2022
Response from Hotel Ambasador on Oct 12, 2022
Dear Mr. Andre,Thank you for the excellent rate you provide for Hotel Ambasador.Best wishes,Hotel Ambasador

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Very simply, the best Hotel We have ever stayed at the facilities and staff are amazing, the rooms are incredibly comfortable and the views of the harbour are stunning, we were only let down by the weather, we will definitely return for more!!❤️
Stayed 2 nights in Sep 2022
Response from Hotel Ambasador on Sep 26, 2022
Dear Corey,Thank you for this excellent review. We are more than happy knowing that we fulfilled your expectations. Till your next stay with us, best wishes,Hotel Ambasador Team

10/10 Excellent

Silvija, Tiburon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful views, incredible location.
Stayed 1 night in Aug 2022
Response from Hotel Ambasador on Aug 16, 2022
Dear Mrs. Silvija, Thank you so much for the excellent rate you provide for us with the accompanied compliments. We take this opportunity to invite you to stay with us again someday. Best wishes, Mladen Kapović Hotel Manager

8/10 Good

Gina

Stayed 3 nights in Jul 2022
Response from Hotel Ambasador on Jan 26, 2023
Dear Mrs. Gina,We appreciate you took the time to rate your stay at Hotel Ambasador. It would be our pleasure if you visit us again some day.Regards,Hotel Ambasador Team

10/10 Excellent

jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022
Response from Hotel Ambasador on Aug 4, 2022
Dear Mr. Josef, Thank you for taking the time to rate us with the maximum rate. We hope there will be a chance to welcome you again one day. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Frederick, ALFRED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 4 nights in Jul 2022
Response from Hotel Ambasador on Jul 20, 2022
Dear Mr. Friedrich, Thank you for taking the time in writing us a review of your stay at Hotel Ambasador. We are delighted to know that you had a great stay with us. We hope that your experience in our hotel create fond memories to look back on. We look forward for your return in the nearest future. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Lamija, Irvine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at this fabulous hotel. The entire staff was extremely welcoming and accommodating making our stay so enjoyable. From the arrival, when we are welcomed with fresh flowers and welcome notes, until the last day. Hotel Liburnia/Ambasador is so fortunate to have such an amazing team: Marina Srbljanin, Danijela, Timka, Veljko, and Magdalena, just to name a few who made our stay so wonderful. Our room was clean, and very comfortable, with a wonderful view of Opatija, and the Adriatic sea. I highly recommend this hotel to anyone visiting Opatija. We have stayed at many hotels, but this was on the top of the list of best stays/experiences ever. The staff was amazing. They went over and beyond to help make our stay enjoyable. Thank you so much!! Hvala puno!
Stayed 10 nights in Jun 2022
Response from Hotel Ambasador on Jul 20, 2022
Dear Mrs. Lamija, Thank you so much for staying with us and also for taking the time to share you positive review with us. We are so happy to know that we did our best to fulfil your expectations. The compliments that is for our team members is something we value the most, we will share your feedback with them. We hope there will be a chance for us to welcome you in Hotel Ambasador again someday. Kind regards, Mladen Kapović Hotel Manager

4/10 Poor

Marijan, Wauwatosa

Disliked: Staff & service
not so good
Stayed 6 nights in May 2022
Response from Hotel Ambasador on Jun 14, 2022
Dear Mr. Marijan, Thank you for staying with us and as well for sharing your feedback. We are very sorry to know that we didn't fully met your expectations. We are sorry that you didn't write more details, so we could know what actions we need to take. We hope, you will give us a second chance once. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Luka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was written water in swimming pool 30 C, it was max 16 C?????
Stayed 2 nights in May 2022
Response from Hotel Ambasador on May 19, 2022
Dear Mr. Luca, Thank you so much for staying with us, as well for sharing your experience with us. We are sorry about misunderstanding, our indoor swimming pool is 30C, not the outdoor one, which is not heated. We hope there will be a chance to host you soon again. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Davor

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great food ,spa, pool and location…
Stayed 2 nights in Feb 2022
Response from Hotel Ambasador on Mar 3, 2022
Dear Mr. Davor, Thank you so much for choosing Hotel Ambasador for your stay in Opatija. We are happy to know that we fulfilled your expectations. We hope we will be your choice even the next time you will be in Opatija. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Iulia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Hotel Ambasador on Feb 11, 2022
Dear Mr. Iulia, Thank you so much for the excellent rate. Kind regards, Mladen Kapović Hotel Manager

8/10 Good

Jasenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Hotel Ambasador on Feb 11, 2022
Dear Mrs. Jasenka, Thank you for staying with us, as well for taking the time to rate hotel Ambasador. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Snjezana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Hotel Ambasador on Jan 10, 2022
Dear Mrs. Snjezana, Thank you for your excellent rating and your feedback. It was a pleasure to have you as our guest. We hope to welcome you again soon in hotel Ambasador. Kind regards, Mladen Kapović Hotel Manager

8/10 Good

zdeslav

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No room service after 11pm
Watch out! No room service after 11pm. Unacceptable for a 5* hotel!
Stayed 1 night in Dec 2021
Response from Hotel Ambasador on Dec 20, 2021
Dear Mr. Zdeslav, Thank you for choosing hotel Ambasador for your stay in Opatija and for taking the time to write your honest feedback. We are very sorry about the mentioned shortcoming, we will certainly consider the above and change it in the future. We hope, there will be a chance to host you again sometimes. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff!
Stayed 2 nights in Sep 2021
Response from Hotel Ambasador on Sep 28, 2021
Thank you for choosing Hotel Ambasador for your stay in Opatija. We appreciate your feedback and are very pleased that you enjoyed our hotel. We will be glad if you visit us again. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Davor

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean pools and spa ,perfect food…we ll come back
Stayed 2 nights in Sep 2021
Response from Hotel Ambasador on Sep 24, 2021
Dear Guest, Thank you very much for choosing Hotel Ambasador for your stay in Opatija. Thank you for the excellent rate. We take this opportunity to invite you to stay again when the opportunity arises. With special respect, Mladen Kapović Hotel Manager

10/10 Excellent

Talal, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city center. Love their swimming pool. They also have an amazing beach site.
Stayed 2 nights in Sep 2021
Response from Hotel Ambasador on Sep 14, 2021
Dear Talal, We are delighted that you choose hotel Ambasador for your vacations. Many thanks for sharing your friendly thoughts with us. This means a lot to us and our entire team, that always tries to make our guest experience unforgettable. We are already looking forward to your next visit. Kind regards, Mladen Kapović Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Hotel Ambasador on Sep 9, 2021
Dear Ivo, Thank you very much for choosing Hotel Ambasador for your stay in Opatija. We appreciate your rate, thank you. We hope to have the opportunity to host you again at the Ambasador Hotel, so we could have a chance to improve your overall impression. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Response from Hotel Ambasador on Sep 9, 2021
Dear Mr. Thomas, Thank you very much for choosing Hotel Ambasador for your stay in Opatija. We appreciate your great rate. We are extremely glad that you had a pleasant stay with us. We hope to have the opportunity to host you again at the Ambasador Hotel. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, friendly staff, speaking many languages. Parking a bit expensive but with valet service. Great food
Stayed 4 nights in Aug 2021
Response from Hotel Ambasador on Sep 9, 2021
Dear Simon, Thank you very much for choosing Hotel Ambasador for your stay in Opatija. We appreciate your feedback. We are extremely glad that you had a pleasant stay with us. Thank you for the compliments. We hope to have the opportunity to host you again at the Ambasador Hotel. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Maryse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021
Response from Hotel Ambasador on Jan 13, 2022
Dear Maryse, Thank you so much for rating hotel Ambasador. Kind regards, Mladen Kapović Hotel Manager

10/10 Excellent

Davud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Hotel Ambasador on Sep 24, 2021
Dear Guest, Thank you very much for choosing Hotel Ambasador for your stay in Opatija. Thank you for the excellent rate. We take this opportunity to invite you to stay again when the opportunity arises. With special respect, Mladen Kapović Hotel Manager

4/10 Poor

Irena

Disliked: Cleanliness, staff & service, room comfort
Do not do there!
Overpriced, very uncomfortable, no space on pool or on what they call “private beach”, dogs barking and peeing everywhere even in the elevators, from the room you can clearly hear next door room talking, staf very unfriendly, check-in way too slow.. not a 5 star hotel by any standard, maybe a low 3 star at best..
This is what their beach stuff does. No more photos unfortunately..
Stayed 2 nights in Aug 2021
Response from Hotel Ambasador on Aug 20, 2021
We are very sorry that Hotel Ambasador did not meet your expectations and we apologize for that. Kind regards, Mladen Kapović Hotel Manager

8/10 Good

zdeslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ambassador is an immaculate and very comfortable 5* hotel I strongly recommend for your next stay!
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, view and pool. Average meal, but the hotel was great.
Stayed 1 night in Sep 2020

10/10 Excellent

HJY, Baumholder, GM

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with the sea view and was worth the price of the room. Everything is within walking distance and you have access to the beach from the hotel. Their breakfast was on a different level and I enjoyed every bit of it. Just be mindful that the hotel parking may get full, and you have to park in the parking space in front of the hotel, which is considered public parking for a fee. While it is cheaper than hotel parking, it is a bit of an inconvenience.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, full service, fantastic food, good employes.
Stayed 2 nights in Jul 2020

6/10 Okay

Winnie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
AC not working, room was hot as hell!
Everything was good, but AC in the full hotel was not working and it was extremely hot. In the room was so hot we were not able to sleep.
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
The AC in the whole hotel was broken - not nice in the sunmer heat! We got a room in an adjecent old building with a parking lot view - not 5 star. Food was good. No valet parking, no space in garage - that was bad. It took us an hour to park a car. No pool boy with the towels!
Stayed 1 night in Jul 2020

8/10 Good

Alex, Santiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good location, good buffet and service.
Stayed 1 night in Jan 2020

10/10 Excellent

Ivica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location with a good view and excellent service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and renovation. Clean and a number of amenities. Great food. However, personnel need to be more informative on food options that are available. Customers should not have to ask if there is food/drinks served poolside, this information should be made available to customers automatically.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, nice wellnesss. Expected free parking for this price.
Stayed 3 nights in Sep 2019

10/10 Excellent

Frenchliss

Great property , lovely suite with the best view in Opatija, friendly and helpful staff - and amazing bountiful breakfasts!
Stayed 9 nights in Sep 2019

10/10 Excellent

MIHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019