Terrace/patio

Reviews of Hotel Kvarner - Liburnia

4 out of 5
Hotel Kvarner - Liburnia
Ulica Pava Tomašica 2, Opatija

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 176 reviews" "
Rating 8 - Good. 42 out of 176 reviews" "
Rating 6 - Okay. 7 out of 176 reviews" "
Rating 4 - Poor. 3 out of 176 reviews" "
Rating 2 - Terrible. 1 out of 176 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Staff & service
Very interesting old hotel. Great location.
Stayed 2 nights in Sep 2023
Response from Hotel Kvarner on Sep 25, 2023
Dear Mr. Michael,We appreciate your brief feedback and are pleased to hear that you found our historic hotel interesting and enjoyed our excellent location.Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future.Best regards,Hotel Kvarner Team

10/10 Excellent

mrdjsearle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Hotel Kvarner on Sep 21, 2023
Dear Guest,Thank you so much for staying with us, as well for taking the time to rate your stay with the excellent rate.Kind regards,Hotel Kvarner Team

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m the heart of lots of shops and restaurants. Right on the water and close to the boardwalk. Only one thing parking is 25 euro a night
Stayed 1 night in Sep 2023
Response from Hotel Kvarner on Sep 21, 2023
Dear Mrs. Susan,Thank you for your feedback. We're delighted to hear that you enjoyed our central location, proximity to shops and restaurants, and the picturesque waterfront boardwalk.We understand your concern about the parking fee, and we appreciate your feedback. We strive to provide the best possible value for our guests, and we'll take your comment into consideration for future improvements.We hope you had a pleasant stay overall, and we look forward to welcoming you back in the future. Your satisfaction is our priority.Warm regards,Hotel Kvarner Team

8/10 Good

Michele, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed that there were no USB ports in the rooms and no adapters available. The bed was great however, as was breakfast.
Stayed 1 night in Sep 2023
Response from Hotel Kvarner on Sep 11, 2023
Dear Michele,Thank you for sharing your feedback with us. We're pleased to hear that you found the bed and breakfast to be great. However, we apologize for any inconvenience regarding the absence of USB ports in the rooms and the unavailability of adapters. Your input is valuable, and we'll certainly consider these suggestions for future improvements.We appreciate your visit and hope to provide an even more enjoyable experience during your next stay. Kind regards,Hotel Kvarner Team

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023
Response from Hotel Kvarner on Oct 31, 2023
Dear Andor,Thank you for staying with us, and also for taking the time to rate your stay.We are happy to know that we did our best to fulfil your expectations.Kind regards,Hotel Kvarner Team

10/10 Excellent

NIcholas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely kind - many thanks
Stayed 1 night in Aug 2023
Response from Hotel Kvarner on Sep 1, 2023
Dear Mr. Nicholas,You're very welcome. It's great to hear that you encountered extremely kind staff during your stay. If you have any more feedback or if there's anything else we can assist you with in the future, please feel free to reach out. We're here to help, and we hope to have the pleasure of hosting you again soon.Regards,Hotel Kvarner Team

6/10 Okay

Luis, CDMX

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is beautifull but it needs upkeeping. The staff is lazy and the service is lousy and not so clean
Stayed 1 night in Aug 2023
Response from Hotel Kvarner on Aug 30, 2023
Dear Mr. Luis,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel beautiful. However, we're truly sorry to learn that your experience with the upkeep, staff, and service did not meet your expectations. Your comments are important to us, and we take them seriously.We apologize for any inconvenience you encountered during your stay. Please know that we are committed to addressing the issues you've raised and taking necessary steps to improve our services and facilities. We value your input and hope that you'll give us another opportunity to provide you with a better experience in the future.Best regards,Hotel Kvarner Team

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2023
Response from Hotel Kvarner on Aug 11, 2023
Dear Mr. Mike,Thank you for staying with us and for providing us the excellent rate.It would be our great pleasure to welcome you again with us.Kind regards,Hotel Kvarner Team

10/10 Excellent

Ian

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of the sea, excellent staff, wonderful breakfast.
Stayed 5 nights in Jul 2023
Response from Hotel Kvarner on Jul 24, 2023
Dear Mr. Ian,Thank you so much for staying with us, and for sharing your impressions. We are glad to read you enjoyed our hotel excellent view, great breakfast and that our staff helped your stay went well.It would be our pleasure to welcome you again.Kind regards,Hotel Kvarner Team

8/10 Good

Thomas

Stayed 8 nights in Jun 2023
Response from Hotel Kvarner on Jul 12, 2023
Dear Mr. Thomas,Thank you so much for taking the time to rate your stay at Hotel Kvarner. Until your next visit, kind regards,Hotel Kvarner Team

10/10 Excellent

Malin

Stayed 1 night in Jul 2023
Response from Hotel Kvarner on Jul 12, 2023
Dear Malin,Thank you so much for providing us the excellent rate.Regards,Hotel Kvarner Team

8/10 Good

maya

Stayed 4 nights in Jun 2023
Response from Hotel Kvarner on Jul 12, 2023
Dear Maya,Thank you for staying with us and for taking the time to rate our services. It would be our pleasure to welcome you again.Regards,Hotel Kvarner Team

10/10 Excellent

S

Stayed 3 nights in Jun 2023
Response from Hotel Kvarner on Jul 12, 2023
Dear S,It was our pleasure to have you with us. It s nice to know that we fulfil your expectations. Until your next visit, kind regards,Hotel Kvarner Team

10/10 Excellent

Wayne

Stayed 2 nights in Jun 2023
Response from Hotel Kvarner on Jun 20, 2023
Dear Mr. Wayne,Thank you so much for providing us the excellent rate.Until your next stay with us, kind regards,Hotel Kvarner Team

10/10 Excellent

Trond

Stayed 3 nights in Jun 2023
Response from Hotel Kvarner on Jun 9, 2023
Dear Mr. Trond,We are more than happy knowing that we fulfilled your expectations.Kind regards,Hotel Kvarner Team

10/10 Excellent

Malcolm

Stayed 2 nights in Jun 2023
Response from Hotel Kvarner on Jun 7, 2023
Dear Mr. Malcolm,We appreciate the time you took to rate your stay at Hotel Kvarner. It was our pleasure to have you with us.Regards,Hotel Kvarner Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with amazing views. And the included breakfast buffet is unbelievably good - caviar and truffle butter!
Stayed 2 nights in May 2023
Response from Hotel Kvarner on May 19, 2023
Dear Kavin,The rate you provide us, and the feedback you shared after staying with us is our great reward.Thank you. We hope, there will be a chance to welcome you again.Kind regards,Hotel Kvarner Team

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience in a beautiful paŕt of the world!
Stayed 4 nights in Sep 2022
Response from Hotel Kvarner on Sep 26, 2022
Dear Mr. John,Thank you for sharing your feedback with us and providing Hotel Kvarner the excellent rate. We are happy you had a nice stay in this beautiful historical oasis in the center of Opatija. Historical, but still modern.Till your next stay with us, kind regards,Hotel Kvarner Team

10/10 Excellent

Joseph E

Stayed 2 nights in Sep 2022
Response from Hotel Kvarner on Sep 26, 2022
Dear Mr. Joseph,Thank you for the excellent rate you provide for Hotel Kvarner.Best regards,Hotel Kvarner Team

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Kvarner
So far premium experience.
Stayed 1 night in Aug 2022
Response from Hotel Kvarner on Sep 2, 2022
Dear Mr. Andrew,Thank you for staying with us and also for taking the time to share your honest feedback with us. We are happy to know that you enjoyed your stay and the services provided by our team. We take this opportunity to invite you to stay with us again someday.Best wishes,Hotel Kvarner Team

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A classic well situated
The hotel has a wonderful history and is located ideally in Opatjia. On the water, near shops and restaurants, the hotel was clean and nice. Food was good and the staff very nice.
Stayed 1 night in Jul 2022
Response from Hotel Kvarner on Aug 4, 2022
Dear Mr. Peter, Thank you very much for your kind feedback. Our team thanks you for your many compliments and are delighted to hear that everything about our hotel and your stay with us lived up to your expectations. We look forward to welcoming you back for another memorable experience. Best wishes, Robert Herceg Hotel Manager

6/10 Okay

Isabella, oberrieden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider hat es viel zu wenig Liegestühle am Pool und am Beach. Wenn man nicht wie alle anderen bereits um 7h Morgens reserviert, hat man keine Chance mehr. Das Personal ist sich dessen bewusst und tut wirklich alles um eine Lösung zu finden, aber leider vergebens. Vielleicht sollte der Manager einfach mehr Liegebetten kaufen und diese nicht auch noch auf die Holzliegebretter stellen lassen! Die Terrasse ist wunderschön und gross. Leider ist die Tischverteilung so eingerichtet, dass genau 4 Tische im Schatten sind und alle anderen in der Sonne. Frühstück in der Hitze und mit voller Sonne im Gesicht… Das Hotel wäre sonst sehr schön, die Lage wunderbar und das Personal hilfsbereit und freundlich. Schade, aber wir kommen nicht mehr
Stayed 3 nights in Jun 2022
Response from Hotel Kvarner on Jun 20, 2022
Dear Mrs. Isabella, Thank you for staying with us and also for sharing our feedback. We are very, very sorry that we didn't managed to fulfil your expectations. We will discuss within our team every shortcomings you mentioned and we ll do our best to react on them. Kind regards, Robert Herceg Hotel Manager

10/10 Excellent

Karlyn

Liked: Cleanliness, staff & service, room comfort
Lovely service, very comfortable bed and a good breakfast. The waterfront and pool area are also fantastic. The hotel is going through an upgrade, hopefully that will also include the room decor.
Stayed 1 night in Jun 2022
Response from Hotel Kvarner on Jun 14, 2022
Dear Mrs. Karlyn, We are thrilled to read that you appreciated your stay with us and will be happy to welcome you again at any time. Our team would like to thank you very much for your kind words, it has been a true pleasure to have you with us. Till your next stay with us, kind regards, Robert Herceg Hotel Manager

8/10 Good

Gretell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place with easy access to the beach
Stayed 4 nights in Jun 2022
Response from Hotel Kvarner on Jun 10, 2022
Dear Mrs. Gretell, Thank you for staying with us and for sharing your impressions. We are glad you liked the location and our beach. Till your next stay with us, kind regards, Robert Herceg Hotel Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay
Stayed 1 night in Sep 2019

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Excellent selection for breakfast, but staff were not responsive and did not provide prompt service.
Stayed 2 nights in Oct 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touch of luxury for weary travellers
We only stayed one night as we were travelling but wished it were more. The hotel is top quality with excellent facilities plus being in a waterside location. We cant comment on dinner but the breakfast offering was the best we have ever experienced which can be taken indoors or outside on the terrace. Fantastic, will return.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally amazing place!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and experience. Staff is friendly and willing to help. Complementary breakfast is amazing. Rooms are big and clean. Hotel has its own beach
Stayed 3 nights in Sep 2019

10/10 Excellent

David M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Better options in Opatija. Old hotel in need of renovation. Next to night club so loud music all night. Poor breakfast. Terrible staff.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the hotel was jaded by the rudeness we experienced at checkin. This followed with being lied to by the staff. Coincidently we were not alone. Each time I went to reception there was another guest there complaining. To their credit they eventually apologised (after I asked if they planned to apologise) and offered a modest discount. However money can not replace days of holiday spoilt. The location is ok. Beautiful out look. Great walking track in either direction along the coast. Ease access to swim in the sea. Downside is the night club next door with thumping music until the early hours. The property is run down and in need of refurbishment. The floor in our room was lifting due to water damage. There were large patches in plaster. Mould in the bathroom. The shower leaked and we had to use the towels to mop water all over the floor. Breakfast was below average. Poor quality produce. The staff at breakfast were poor, every morning after waiting 15 minutes I would have to get up, find someone and ask for coffee, this would be met with a blank stare. The hours for breakfast were limited an inconvenient 8-10am. In our room there was a kettle and tea bags and cheap coffee sachets. At check out we were amused that we were charged for the tea bags (despite them not being able to provide black tea after numerous requests we resorted to fruit tea) and Nescafé sachets. There was no notice to say that we would be charged. Do not recommend.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big balcony looking on to pool and ocean. Two large dots of French doors from bedroom.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided outstanding service and are very friendly. The rooms are large and in good condition. The breakfast included was a bountiful selection each morning and we felt the price was a great value. There are many attractions in walking distance. Truly enjoyed the live entertainment at the hotel each evening. Would definitely return.
Stayed 4 nights in Jul 2019

10/10 Excellent

Greg and Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Most beautiful property! The service is A1 All Austrian trained. Outstanding Easily a 5 star ⭐️ ⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Lovely rooms. Beautiful view. Excellent staff. Breakfast biased to German guests but they will accommodate British tastes if asked.
Stayed 7 nights in Jun 2019

10/10 Excellent

David, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, breakfast,service & location. Staffs are great. I enjoyed very much
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Karimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure Opatija
Greats must stay at the hotel and the town!
Stayed 2 nights in Oct 2018

10/10 Excellent

Sofka, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A very relaxing stay in this magnificent hotel. Excellent food, charming staff
Stayed 2 nights in Sep 2018

10/10 Excellent

Zdravko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it even more the second time
Great town, beautiful hotel. Second time here
Stayed 6 nights in Sep 2018

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Marilyn, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sea access. Room was very nice and large. Not like: constant noise from the club next door
Stayed 9 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the beach and boardwalk
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic classy luxury
Old school riviera luxury. Excellent restaurant / small menu but superb cuisine. Very replacing. Hotel next door music was late and loud, but it was a weekend so probably ok other days. Only item to note is that the main access point off highway is closed and it's circuitous to get to town - heads up would have been nice. Overall very nice, would stay again.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

10/10 Excellent

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent hotel
Hotel is absolutely fabulous. Only thing, if you using the crutches or wheelchair, then its quite difficult to explore the seashore (stairs). Excellent breakfast and WiFi.
Stayed 1 night in Jul 2017

10/10 Excellent

Mare, tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the water
I had booked a sea view room but the view was obstructed by trees. The manager moved me to a better room. Also I was leaving very early & they gave me a lunch to go since I wouldn't be there for the included breakfast. I did request the lunch & don't know if they would have offered it voluntarily. Someone who lives in Opatija told me to ask for the lunch. So something to keep in mind. Would stay here again. Great location.
Stayed 1 night in Jun 2017

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
The hotel is located right at the bay with a beautiful view. The breakfast on the outside terrace was wonderful with a great variety of food choices.

8/10 Good

Djuro, Providence, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel, excellent location
Unfortunately, I got the room for disable people and couldn't change it. The result is that after use, the bathroom was a mess. Everything else was excellent, the location at the sea promenade, the renovated hotel, the breakfast...