Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.0 Service & staff
4.9 Room comfort
4.4 Hotel condition
They paid and stayed.
by Amanda from Yorkshire
small hotel about half an hour's walk from beachPosted Jun 10, 2014
Pros: the large rooms, the hot tub, and the restaurant staff.
The room was very spacious and well equipped, and we had a lovely big bathroom. The grounds were pleasant, and breakfast was good. We had an issue with the hotel in that there was a wedding there on the Saturday of our stay, of which we had not been advised. It seemed that most if not all of the other rooms were let to wedding guests. The noise from the disco/function was extremely loud, and we could not sleep. The member of staff that we contacted was unhelpful. I mentioned this to the manageress the next day, but was told that because we booked through Expedia the hotel had no way of contacting us to inform us of the function. Another issue of note was that our bill was computed wrongly upon checkout, which resulted in us having to subsequently make a further payment. Not something that should happen in a 5 star hotel.
for Everyoneby Peter from St. Maarten, Dutch Caribbean
beautiful quiet hotel in a great locationPosted May 11, 2014
Pros: The comfort of the room.
Cons: Attention to cleanliness in the bathroom
Location: The mall nearby.......great for us to bank, sort out a phone for us , and a lovely lunch at an outdoor café called Zaras.
we stayed at this hotel on 2 occasions on our recent trip to South Africa. It is very convenient to the Durban airport and close to 2 shopping malls.It was easy to get to. It was a beautiful room, very quiet, the staff were all very friendly. The restaurant for dinner was wonderful. The bathrooms are luxurious and so welcoming with bath salts provided for your bath in a sumptuous tub! Our only complaint would be that the bathroom could have been cleaned a bit better---a dusty showerhead and some mold on the glass door of the shower.
for Everyoneby A verified traveler
Very good welcome and stay, staff extremely politePosted Apr 20, 2014
Spent a 2 nights here between staying in kruger park &going on to st LuciiaN
for Everyoneby A verified traveler
Experience of Hotel iZuluPosted Feb 19, 2014
Excellent hotel with very friendly staff. Comfortable and excellent value for money. I will certainly be back at some point. Highly recommended.
for Everyoneby linda from Fort Lauderdale, Fl
Personalized service - above and beyondPosted Feb 10, 2014
Special touches and always attending to requests in a speedy manner with perfect service etiquette
for Familiesby Danielle from UK
Comfortable stayPosted Jan 10, 2014 on Hotels.com
Friendly and efficient service. Child friendly. Comfortable rooms with huge bath. Delicious breakfast and I would recommend the Spa!
for Couplesby A verified traveler
5 Star Hotel, 4 star experiencePosted Dec 2, 2013
Pros: The comfort
Cons: The staff training.
Beautiful hotel. Luxurious, clean and very comfortable. Just needs more attention around staff training. Not that the staff are bad, they just have not been taught the right things to do to make it that "something special" the little things that make it a truly 5 star experience.
for Everyoneby lindiwe from Inanda, South Africa
A nice hideawayPosted Jan 8, 2013
Pros: jaccuzi & pool
Cons: uncovered parking
I have loss of words, If there was a word above surpeb I would have used it to explain my joyfull moments at the hotel with my family