Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
98% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by Paulfrom Cambridgeshire

Great hotel in good location

Posted Oct 2, 2014 on Hotels.com
The hotel is centrally located near good restaurants, shops and the beach. There is safe, covered parking in a car park at the hotel. Staff was friendly and rooms very clean. Definitely recommended!
4 out of 5
for Getaway With Friends
by Andreasfrom Sentrum Umhlanga Rocks

Fin beliggenhet

Posted Oct 1, 2014 on Hotels.com
Oppholdet var helt utmerket. Har bodd på hotellet flere ganger, og kommer til å benytte det også ved fremtidige besøk.
4 out of 5
by A verified traveler

Posted Jul 25, 2014 on Hotels.com
Sehr entgegenkommende Damen im Hotelmanagement - am Hotel wird gebaut - als Entgegenkommen für den Lärm erhielten wir ein weiteres Zimmer für unsere Tochter sowie ein kostenfreies Frühstück sowie ein Lunchpaket am Abflugtag ( für alle drei Reisenden ). - Zusätzliche Tipps halfen uns, den Tag zu gestalten.
3 out of 5
for Everyone
by A verified travelerfrom NSW, Australia

Ok hotel. Close to lovely Umhlanga shops

Posted Jul 20, 2014
Ok hotel. Close to lovely Umhlanga shops. Not as close to beach as pictures suggest. Decor dated.
3 out of 5
for Business Travelers
by Hammerfrom Sweden

Kanon Service

Posted Jul 2, 2014 on Hotels.com
Helt kanon service, skulle dock vilja påpeka att hotellet børjar bli slitet.
5 out of 5
for Families
by Annette Jonesfrom Bristol

Fab hotel

Posted May 8, 2014 on Hotels.com
Lovely hotel, easy to find, great location. Good service. Our key card stopped working about an hour after arrivial. The service engineer tried a couple of things to get it working prior to changing the lock. The Service Manager found out that we were outside the room for about 30 minutes whilst the key was being sorted (we were happy to wait); however, he was astonished and offered us a bottle of wine - and a very good bottle of wine it was! Loads of parking available which was very very reasonable. Clean room with a fab view.
4 out of 5
for Everyone
by Lindafrom London

Comfortable family hotel in vibrant, nice area

Posted Apr 10, 2014
My husband, I and our 6 and 1 year old stay here for a night or two whenever we visit SA, which we do a lot. The room is comfortable with a small kitchenette and sea view. The best thing about Protea Umhlanga is its location, in a vibrant area near to shops, restaurants and a lovely beach. I've found that Protea hotels are inconsistent, some awful (Hluhluwe) but this one is an excellent ambassador for the brand. Recommended.
5 out of 5
for Everyone
by A verified traveler

Protea Hotel Umhlanga

Posted Mar 5, 2014
Pros: Very clean and comfortable. Comfortable bed. Kitchenette in room was very useful. Very pleasant and helpful staff.
Location: Nice beach 5 minutes walk away, fast food, nice restaurants and shops, ATMs, souvenir shops.
Great hotel, in the midst of shops and many restaurants. Good buffet breakfast, although not included in my room rate. No restaurant otherwise but large range outside hotel. As a single female, I felt quite safe walking around the local shops and restaurants until at least 9 pm at night in February. Plenty of security staff around in shopping area outside hotel day and night. Nice view from hotel window. A very pleasant stay.
4 out of 5
for Personal Event
by Janet & Johnfrom Yorkshire UK

Great Location

Posted Feb 4, 2014 on Hotels.com
Hotel staff very friendly, rooms were very comfortable and spacious. Overall a very enjoyable stay.
1 out of 5
by Marcelofrom Brasil

Take care. Could be a bad experince

Posted Jan 13, 2014
Pros: The localization and the breakfast though it was very expensive. The City of Durban, its people and bussiness deserves a Hotel with the same carisma.
Cons: A serious and prfssonal reformulaton. Mainly start with the management and ends up wth the carpets. It is a shame for Sout Afica.
Location: By th Ocean in the middle of a charming cmmercial and tourist block surrund by very nice restaurants and Cafes?! A must go local even if other H
Terrible. The A/C was not working properly which is a big issue during summer. After several claims we end up our staying with the thing not working. Nice attention from staff but no way to get the thing working. We reserved a famliar room and they did not have it. So they were not able to deliver what they promissed and what we have pay for. A shame in a context where there was not other opton in town since it was t last week of December. Terrible.