Ratings based on 40 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Jul 25, 2014 on Hotels.com
Sehr entgegenkommende Damen im Hotelmanagement - am Hotel wird gebaut - als Entgegenkommen für den Lärm erhielten wir ein weiteres Zimmer für unsere Tochter sowie ein kostenfreies Frühstück sowie ein Lunchpaket am Abflugtag ( für alle drei Reisenden ). - Zusätzliche Tipps halfen uns, den Tag zu gestalten.
for Everyoneby A verified travelerfrom NSW, Australia
Ok hotel. Close to lovely Umhlanga shopsPosted Jul 20, 2014
Ok hotel. Close to lovely Umhlanga shops. Not as close to beach as pictures suggest. Decor dated.
for Business Travelersby Hammerfrom Sweden
Kanon ServicePosted Jul 2, 2014 on Hotels.com
Helt kanon service, skulle dock vilja påpeka att hotellet børjar bli slitet.
for Familiesby Annette Jonesfrom Bristol
Fab hotelPosted May 8, 2014 on Hotels.com
Lovely hotel, easy to find, great location. Good service. Our key card stopped working about an hour after arrivial. The service engineer tried a couple of things to get it working prior to changing the lock. The Service Manager found out that we were outside the room for about 30 minutes whilst the key was being sorted (we were happy to wait); however, he was astonished and offered us a bottle of wine - and a very good bottle of wine it was! Loads of parking available which was very very reasonable. Clean room with a fab view.
for Everyoneby Lindafrom London
Comfortable family hotel in vibrant, nice areaPosted Apr 10, 2014
My husband, I and our 6 and 1 year old stay here for a night or two whenever we visit SA, which we do a lot. The room is comfortable with a small kitchenette and sea view. The best thing about Protea Umhlanga is its location, in a vibrant area near to shops, restaurants and a lovely beach. I've found that Protea hotels are inconsistent, some awful (Hluhluwe) but this one is an excellent ambassador for the brand. Recommended.
for Everyoneby A verified traveler
Protea Hotel UmhlangaPosted Mar 5, 2014
Pros: Very clean and comfortable. Comfortable bed. Kitchenette in room was very useful. Very pleasant and helpful staff.
Location: Nice beach 5 minutes walk away, fast food, nice restaurants and shops, ATMs, souvenir shops.
Great hotel, in the midst of shops and many restaurants. Good buffet breakfast, although not included in my room rate. No restaurant otherwise but large range outside hotel. As a single female, I felt quite safe walking around the local shops and restaurants until at least 9 pm at night in February. Plenty of security staff around in shopping area outside hotel day and night. Nice view from hotel window. A very pleasant stay.
for Personal Eventby Janet & Johnfrom Yorkshire UK
Great LocationPosted Feb 4, 2014 on Hotels.com
Hotel staff very friendly, rooms were very comfortable and spacious. Overall a very enjoyable stay.
by Marcelofrom Brasil
Take care. Could be a bad experincePosted Jan 13, 2014
Pros: The localization and the breakfast though it was very expensive. The City of Durban, its people and bussiness deserves a Hotel with the same carisma.
Cons: A serious and prfssonal reformulaton. Mainly start with the management and ends up wth the carpets. It is a shame for Sout Afica.
Location: By th Ocean in the middle of a charming cmmercial and tourist block surrund by very nice restaurants and Cafes?! A must go local even if other H
Terrible. The A/C was not working properly which is a big issue during summer. After several claims we end up our staying with the thing not working. Nice attention from staff but no way to get the thing working. We reserved a famliar room and they did not have it. So they were not able to deliver what they promissed and what we have pay for. A shame in a context where there was not other opton in town since it was t last week of December. Terrible.
Recommendedby A verified traveler
Posted Jan 3, 2014 on Hotels.com
Recommendedby Andrew guthriefrom Umhlanga rocks.
Comfy bedsPosted Dec 11, 2013 on Hotels.com
Very good, staff excellent,have stayed before. Only drawback is rooms not serviced quick enough, sometimes not until 1330hrs, not good if you want a nap.