Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.2 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
for Business Travelersby Tobico from East Africa
Fantastic servicesPosted May 21, 2014 on Hotels.com
It was a great one with friendly people
by A verified traveler
Albany Hotel, DurbanPosted May 13, 2014
Pros: Nice staff
Cons: General overhaul and good clean up.
The hotel is within walking distance of the ICC which is why I booked it. On arrival we noticed the reception was under renovation and so we had to enter on the side street. friendly and helpful staff so that was good. The hotel is is a very noisy party of town and the room was ok small but quite damp and the shower was very damp and tiny.
for Everyoneby jul from Israel
Good location terrible staffPosted Aug 24, 2013
Pros: Thru the web
Cons: Training the staff to be guest oriented
Location: The hotel is relatively close to the promenade of Durban, called the golden mile and also to Ushaka marine world.
Centrally located close to big shops and entertainments, but the staff isn't guest oriented at all! They tried to charge more money for our stay even though we paid all the booking expences to expedia. Parking wasn't available , had no disc for their parking lot.
Recommendedby A verified traveler
Posted Aug 9, 2013 on Hotels.com
Recommendedby A verified traveler from Wheeling , W.V.
My experiencePosted Aug 14, 2011 on Hotels.com
I was asked to pay again as I was checking out. But I didn't because my credit card was billed.
by kraig from los angeles CA.
terrible hotelPosted Oct 26, 2010
i stayed at this hotel during the world cup. it was the worst hotel i have ever stayed in. the rooms had a strange oder. the sheets were like sand paper. the hotel is not in the best part of town.