Ratings based on 499 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom taipei


Posted Dec 25, 2014
5 out of 5
for Everyone
by A verified travelerfrom london

Brilliant place to stay in Kyoto

Posted Dec 16, 2014
Pros: Helpful friendly knowledgeable reception staff. On most bus routes.
Cons: Scrambled egg and sausages for breakfast were only tepid.
Location: Central location beside metro station and several key bus routes
This block of self catering studio apartments in a central location in Kyoto met all our needs. The reception staff were exceptionally well informed and able to explain everything in very good English. They had a better knowledge of the Kyoto bus network than in the bus information centre! A printed information shops about nearby restaurants or shops or temples was available to answer all our questions.
4 out of 5
for Everyone
by A verified travelerfrom ドイツ


Posted Nov 17, 2014
Pros: 清潔なお部屋と立地 またTAXIをレセプションの人がわざわざ通りにでて 拾ってくれたのが特に親切だと感じた
Cons: 日本人でも満足できる朝食メニュー (ただコンビニや定食屋があるし、そもそも部屋にキッチンがあるので あまり重きをおくこともないのもわかるので「改善すべき」とあまり意見する必要でもないとも思う)
Location: 寺田町や四条通、先斗町までTAXIで約5分780円、地下鉄など乗り継いでいかなければならないところを 3人だったので非常に楽で割安(列車は約300円以上) 混む大通りに面していないので車を止めやすかったし ツアーのバスでも五条駅のところで降ろしてもらえたのはそういうのが理由だったのだろう
駅からも四条通や先斗町などからも遠くなくすぐそばには定食屋やコンビニなどもありかなり便利 部屋は広lくはないがとにかく清潔で空調設備も問題なしで 非常に快適。 ただ朝食は日本人にはいまいちですが 外国人には特にコーヒーがおいしかったとのことで、580円でもちょうど多すぎず少なすぎずでよかったそうです。 唯一の問題はチェックイン時にExpediaからの予約がなかなか見つからずかなり待たされました。 なぜなのかよくわかりません。
4 out of 5
for Everyone
by A verified travelerfrom Taipei


Posted Nov 13, 2014
乾淨、舒適、方便,下次來經京都必住超棒的~~~ 乾淨、舒適、方便,下次來經京都必住超棒的~~~ 乾淨、舒適、方便,下次來經京都必住超棒的~~~ 乾淨、舒適、方便,下次來經京都必住超棒的~~~ 乾淨、舒適、方便,下次來經京都必住超棒的~~~
4 out of 5
for Everyone
by A verified traveler


Posted Nov 12, 2014
Location: 酒店附近有和服體驗店、藥房、100円店、24小時超市、便利店及餐廳。
5 out of 5
for Everyone
by A verified travelerfrom California

Don't hesitate, Book it

Posted Nov 11, 2014
Pros: Room was nice, although not large. The staff was Wonderful at the desk. Maid service very good. Close to subway and close to bus lines to temples.
Cons: I cannot think of anything. Room was kept clean, Coffee and cheap good restaurants 300 feet away;
Location: There are two temples nearby to visit. It is fairly close to Kyoto Station. It is a good location to take transit or buses or subway to sightseeing
Check in was very good, even though it is a "long stay" hotel, staff took luggage to our room. The check in staff was cheerful and helpful in every way. Because it was our first stay in Kyoto, we needed a lot of help for sightseeing, reservations, buses, subways, and airport shuttles. The staff was wonderful in all of these areas. They marked maps, gave us bus numbers and other directions, made reservations for us for the Nho theater. I cannot say enough about the eagerness of the staff to help. Their English is good enough to understand everything with only a little patience and listening. We would stay here every time. They even offer discounts if you stay a week or more. Every time I asked I got just the information that I needed. Several inexpensive restaurants close by. Subway is on the corner 200 ft away. The bus 101 to nearly all of the temples and shrines is by the corner nearby. The double room was roomy and cheerful. Air conditioning was frigid. Make this hotel your got to place.
5 out of 5
for Everyone
by A verified travelerfrom Yorkshire

Kyoto in autumn

Posted Oct 18, 2014
Pros: Everything
Cons: Nothing
Location: The Gion district is a 20 minute walk away which can be taken along the riverside along a safely partially lit path.
From the easy access to the subway system [1 minute walk away] we knew the Citadines Karasuma-Gojo in Kyoto was going to be a winner. The room was superbly well equipped for any length of stay, with a small kitchenette which was equipped to cook in if necessary and a comfy couch to rest up on after a hard days sight seeing. The bed was a dream, a lovely warm nest and neatly partitioned from the rest of the room by a sliding door . The bathroom is on the small side but that was not too troublesome, there was everything you needed fitted in to the room., The breakfast buffet is good value with a good selection of foods and drinks available it is not huge selection but very good and to suit all tastes. The staff are friendly and helpful. As you would expect in Japan the place is spotless
5 out of 5
for Everyone
by A verified travelerfrom Liverpool, UK

Great hotel, close to Kyoto center

Posted Sep 27, 2014
Pros: Location and value for money
Cons: the comfort of the sofas in the room
Location: not much is immediately close to the hotel, but the hotel is located central to Kyoto making it relatively easy to access the main tourist attractions
We really enjoyed our stay at Citadines Kyoto. The hotel was excellent and clean, hotel staff very pleasant and helpful. The hotel is in a great location, only a short walk from Kyoto train station and central to the majority of the tourist attractions.
5 out of 5
by Aliciafrom España

Genial en general

Posted Sep 26, 2014 on Hotels.com
Estupenda, nos encantó tanto a mi marido como a mi. Localización perfecta, condiciones ideales, y limpieza ...todo de 10
5 out of 5
for Business Travelers
by Barbarafrom Richmond, CA


Posted Sep 25, 2014 on Hotels.com
This is an absolutely great place to stay in Kyoto....6 nights....clean and comfortable with very helpful staff and excellent location.