Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.8 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by A verified traveler

Good but expensive

Posted Jan 26, 2014 on Hotels.com
It was great place but quite pricey. Also, not very close from public transportation.
5 out of 5
Recommended
for Families
by Cycloman8888 from Melbourne

Traditional features, friendly and helpful service

Posted Jan 18, 2014 on Hotels.com
Lovely tatami room which was terrific accommodation for our family of two adults and two small children. We enjoyed the new and varied flavors of the traditional Japanese breakfast and the kaiseki banquet dinner, while the kids were well catered to with their breakfast too. Shinmonso was also well located, in the heart of the Gion district and within easy walking distance of the southern Higashiyama tourist attractions. One piece of advice for non-smokers would be to specify a non-smoking room. We hadn't thought to do this and needed to "upgrade" to this on arrival as our designated room was uninhabitable for our family, as we are sensitive to recent and old tobacco smells. The staff was very accommodating in this regard, and in all our interactions during our stay, despite variable English-speaking ability (and our woeful level of Japanese!).
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2013
5 out of 5
Recommended
by David from Australia

Love this Place

Posted Aug 7, 2013 on Hotels.com
Very comfortable room , wished we could stay much longer. Good breakfast.i would recommend this lovely place for a special time in Kyoto. Very interesting area.
4 out of 5
Recommended
by A verified traveler

Nice location and atmosphere but...

Posted Feb 18, 2012 on Hotels.com
Hospitality felt a a bit cold.