Ratings based on 1,010 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuala Lumpur

Excellent location, great hospitality

Posted Feb 28, 2015
Pleasant experience from the moment I arrived at the hotel. My request to have early check in was granted. Hotel staffs were courteous and helpful. Highly recommended. Location is excellent. Retail outlets, food and beverage, public transports, all are within same complex. Tourist information centre and public transport information centre are available at the same building.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom hk

great hotel

Posted Feb 21, 2015
房間設備一流,位置方便,食品出色, 服務生態度良好,一定會再住, 不錯,不錯,不錯。浴缸去水改善更好。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Taiwan

車站上方交通方便

Posted Feb 20, 2015
Pros: 飯店服務人員親切有禮,對於顧客的問題反應,迅速解決
Cons: 每日僅提供免費礦泉水一瓶,似乎連茶包都要額外收費(希望不是我誤會了......)
Location: 車站商店街,附近的商場,大型電器賣場,以及鬧中取靜的院寺
異地旅遊,能找到交通方便的好飯店,是非常棒的!飯店下方就是通往各地的車站入口!這裡的服務人員很有禮貌,對於不熟的我們提供了相關的交通資訊,甚至連班次時刻都查好了;離開的時候,也幫我們連繫了下個行程的民宿,實在太棒了!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2015
Nice room,clean and tidy Very convenient,good location
4 out of 5
Recommended
for Everyone
by A verified travelerfrom p

Kyoto Station comfort

Posted Feb 8, 2015
2nd stay, solid 4 star hotel, convenience to the transportation hubs of trains and busses, shopping and a hundred restaurants. High recommendation for touring entire area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient. Directly above Kyoto station

Posted Jan 28, 2015
Can't get any better than this place in terms of convenience as it is directly above the Kyoto station and in the shopping centre too. Spacious room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

excellent location

Posted Jan 28, 2015
on top of JR station, subway station, bus station, easy to access, directly from airport, perfect! nice view of Kyoto tower and Kyoto station, comfortable bed, large room size for 1 King bed room, should visit again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in Kyoto, Japan

Posted Jan 3, 2015
Pros: Everything!
Cons: N/A
This is one of the nicest hotels we have ever stayed at. Right in the middle of the Kyoto train station, you would never guess a 4 start hotel would be. The building itself was amazing and the actual hotel was so nice that you wouldn't even have to go out if you didn't want to. They have 13 restaurants inside and shopping. The staff was very polite and the room was extremely nice. Its listed as a 4 star but should be more. Close to everything and very well priced for what you get.
5 out of 5
Recommended
for Families
by A verified travelerfrom Toronto, Canada

Excellent service and location

Posted Jan 2, 2015
Our first family trip to Japan starts with the great stay at the Hotel Granvia Kyoto. Great location and easy to access public transportation systems. Taxi fare is reasonable to most of the tourist attractions in Kyoto if you want to explore the city in a day or two. The decor of hotel is a little dated but seems work well with Mr Hiroshi Hara's Kyoto Station. Hotel is family friendly and my 6-year-old likes his kids size slipper. The room service is excellent and impressive. We ordered two late night meals and received one free as it came a bit late. Restaurants inside hotel is great and lots of choices at adjacent eateries at Isetan and Cube.We definitely will recommend this hotel to our friends and will choose it for our next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

교토 여행에 최적지^^

Posted Dec 28, 2014
교토역사에 있어 교토 여행이 처음이라면 여행하기에 너무 너무 좋음으로 강추 합니다. 교토타워가 바로 보이는 방 배정으로 전망도 좋고 버스,지하철,철도 다 이용하기에 편하고 이세탄 백화점도 있어 쇼핑에도 좋은 위치입니다ㅎ 특히 이온몰이 교토역 후방에 무료셔틀이 있어 이용하기에 좋습니다