Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Katya from Hilton Head Island

Wonderful hotel in Kyoto

Posted Mar 24, 2014
Pros: Design is simple, but very warm.
Cons: N/a
Location: Best choice in Kyoto, unless you want to stay in the Japaneese style Ryokan. Everything is a short taxi drive or walking distance.
Very nice hotel, very good example of Hyatt, beautiful design and friendly staff. Best choice in Kyoto, unless you want to stay in the Japaneese style Ryokan. Everything is a short taxi drive or walking distance.
5 out of 5
Recommended
for Everyone
by Natalie

Serene and peaceful

Posted Feb 27, 2014
Stunning, perfect in it's simplicity. Nothing bad to say about this hotel. Staff are top class!
5 out of 5
Recommended
for Everyone
by San from Fremantle

Lovely Hotel, Great and conveniant location

Posted Jan 25, 2014
Pros: Great conveniant location - easy access to public transport - very helpfull staff that gave good helpfull advice inrelation the sights&getting there
Cons: Breakfast buffet maybe a little limited however overall a excellant hotel and a great enjoyable stay.
Location: The Hotel is only a short taxi or bus ride from the main train station. The area is in the middle of the temple district&is easy to access these sites
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 14, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 14, 2014
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Ginger from NY

Well situated near transportation

Posted Nov 27, 2013
Pros: Very nice hotel. Beautifully decorated. Good location near train station.
Cons: Food prices!
Location: Near some important temples. All day tours are comprehensive.
Enjoyed this hotel. Food a little pricey but included breakfast was excellent. Tours available but make sure tour agents speak English well!
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2013 on Hotels.com
5 out of 5
Recommended
for Couples
by Adrienne from Boulder CO

Wonderful base for exploring Tokyo

Posted Nov 4, 2013 on Hotels.com
lovely hotel, and wonderful, helpful staff. Great location. Easy to get everywhere in Tokyo from here, and then on to Kyoto and elsewhere. Great choice for a fun visit.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Fantastic hotel!

Posted Sep 24, 2013 on Hotels.com
We loved staying here! Everything was perfect! Fantastic concierge, room decor and lobby!