“Great location!”

The hotel is in a great location and at a great price. My boyfriend and I loved the traditional Ryokan experience and would recommend the hotel to anyone. Although, we only ate breakfast at the hotel once it was very delicious and worth the extra cash.

“Great Ryokan”

This ryokan is a great place for people who have never stayed Japanese style before. It was very clean and extremely convenient for sightseeing in Kyoto. Just two issues - being a person with no sense of direction, a map that lists details such as "turn right at the XXX coffee shop and continue one block" would have made it easier to find from the subway station. I found that kind of map much more helpful when finding other ryokan in Japan. Also, there were some staff who were downright rude and others who were very helpful. I never knew what I would encounter when I had to ask a question. Overall, though, I would recommend staying here as it was very reasonable, and comfortable.

“Would not recommend it”

I was looking for a ryokan because I saw them featured in travel books and I read that Kyoto has many more than Tokyo. When I looked up ryokans a few days ahead of time, this was the only one available save for one other which was more than twice as expensive. So we booked this one. From the travel books, I expected a warm greeting, a tour of the facility including the onsen, and some explanation of the yukata. None of this happened. We were not impressed with the welcoming service. The halls were dormitory like. The room albeit traditional, was old. We figured out the yukata and the onsen, and the onsen was fine, but the overall experience was not relaxing nor culturally enriching. Lastly, a traditional breakfast was to be served with local specialties, but we had eggs, ham, toast and salad. There remained much to be desired......