Ratings based on 584 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Canada
Posted Apr 8, 2015
Great location. Rooms were very clean. Construction noises (?) from floors above ---not a major issue, but slightly disconcerting. Family of four --- booked two rooms. Although both designated non-smoking ---- one had lingering smoke aroma. Staff was attentive ---but not up to the standard of other hotels that we stayed at on our vacation. Overall not a bad hotel, maybe just expected a bit more.
for Everyoneby A verified travelerfrom Toronto, Ontario, Canada
Amazing hotel. Great location.Posted Mar 14, 2015
The hotel was beautiful and centrally located. The staff were amazing. I got sick during my trip and they had medication. The hotel was directly connected to kyoto station by the subway which was very convenient. And the bus stop for all the major buses to all the sights was right outside the hotel. I loved my experience!
for Everyoneby A verified travelerfrom Hong Kong
值得推薦的一間酒店！Posted Feb 24, 2015
for Everyoneby A verified travelerfrom 台中
物超所值的豪華大飯店Posted Feb 10, 2015
for Couplesby Carlee
Posted Feb 3, 2015 on Hotels.com
for Couplesby shing kwong gunsfrom HK
Nice Service hotelPosted Feb 1, 2015 on Hotels.com
Overall is good ,this is my second time live there the staff English is very good and helpful !
for Familiesby A verified traveler
素晴らしい！Posted Jan 31, 2015 on Hotels.com
for Everyoneby A verified travelerfrom Melbourne
Great centrally located hotelPosted Jan 28, 2015
Friendly staff, and excellent accommodation! The hotel itself is beautifully decorated, and every time you go past staff they greeted you. Clean facilities, and a great view from the higher floors.
for Familiesby Ming-Hungfrom Taichung, Taiwan
很注重細節的飯店！Posted Jan 26, 2015 on Hotels.com
for Familiesby Wah Manfrom Hong Kong
Good Services and very nice staffPosted Jan 16, 2015 on Hotels.com
I am appreciated for staff service, they are very nice and helpful. I must stay again when i back to Kyoto.