Ratings based on 624 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Atmospheric, central, and utterly likeable

Posted May 16, 2015
Pros: Location, dignified, stylish and tranquil atmosphere, comfort of rooms, variety and quality of bars and restaurants, walking and subway transport.
Cons: Hard to think of anything!
Location: It's Kyoto so your problem is what to leave out not what to do. Tours of the old Imperal Palace can be booked - in person only - take your passport!
Verging in on 5-star level in many ways, this is a stylish and comfortable base in Kyoto. The lobby with its 2nd-floor balcony, grand columns and elegant staircase is gorgeous. The rooms are comfortable and stylish. I had a river view which was great, although I imagine the other views would be just as interesting. A thoughtful touch is a pamphlet placed on the coffee table, explaining items such as temples visible in the view. Extremely convenient location right by City Hall and a subway station. Walking or taking the subway to sights in Kyoto has its limitations, and taxis will be necessary sometimes. However, this location is among the best as a walking base, just to soak up the flavour of the city in general. The two restaurants on the 17th floor are almost as pricy as those in top Tokyo hotels ... but also equally excellent. The hotel stay itself, though, was very good value indeed, about the same price for three days as a single day in 5-star Tokyo hotels which the Okura runs very close. The 17th floor Orrizonte bar is also great for breakfast or a pre-dinner cocktail. The 2nd floor Chippendale bar is an English gentlemen's club oak-panel cliche and I loved it! For the post-dinner malt, heaven. The hotel's website uses the term "dignified" and actually, that is accurate. I would love to go back to this hotel for longer - and no matter what the length of one's visit, Kyoto itself always seems to reveal reasons for wanting to stay longer next time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Simply a great hotel in a very convenient location

Posted May 9, 2015
Simply a great hotel in a very convenient location
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Posted Apr 8, 2015
Great location. Rooms were very clean. Construction noises (?) from floors above ---not a major issue, but slightly disconcerting. Family of four --- booked two rooms. Although both designated non-smoking ---- one had lingering smoke aroma. Staff was attentive ---but not up to the standard of other hotels that we stayed at on our vacation. Overall not a bad hotel, maybe just expected a bit more.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario, Canada

Amazing hotel. Great location.

Posted Mar 14, 2015
The hotel was beautiful and centrally located. The staff were amazing. I got sick during my trip and they had medication. The hotel was directly connected to kyoto station by the subway which was very convenient. And the bus stop for all the major buses to all the sights was right outside the hotel. I loved my experience!
5 out of 5
by Wayne Adamsfrom Australia - NSW - Sydney

Posted Feb 26, 2015
Pros: Quality rooms
Cons: Very expensive
Location: Outstanding
Facilities: Top of the line; Value: Affordable; Service: Remarkable; Cleanliness: Spotless;
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

值得推薦的一間酒店!

Posted Feb 24, 2015
Pros: 交通方便,有接駁車到京都車站,鄰近地鐵站,員工的英語水平高及有禮貌
Cons: 酒店內部應要裝修一下
交通方便,員工非常好及體貼,唯一美中不足的是酒店比較舊。 有一天是下雨的,我們乘搭酒店接駁車到京都站,着地時便有職員預備了傘子給乘客借用,可說是下雨也不怕。非常體貼的服務!
5 out of 5
Recommended
for Personal Event
by A verified traveler

服務品質好

Posted Feb 24, 2015 on Hotels.com
服務品質好,詢問旅遊公車地鐵任何資訊都很仔細說明,地點好,逛街購物方便,還有免費京都車站與飯店接駁,逛街累了還可以去京都車的Welcome Lvu休息喝茶咖啡等接駁公車回飯店
5 out of 5
Recommended
for Families
by A verified traveler

各方面都很優質的好旅館

Posted Feb 21, 2015 on Hotels.com
我全家在這間飯店住 6 晚,飯店規模大、座落地點很好、交通很便利,地鐵站搭電梯直通飯店大廳 ( 2 條地鐵站交集在這間飯店),鄰近各路公車都有,還有好幾家麵包店,飯店下面就是地鐵站的商店街,商店街有一間超市賣很多水果,市政廳在飯店正旁邊,因此居住環境和品質都很優,而且繁榮又不會吵 ( 飯店隔音做得很好 )。 飯店的服務非常好又很親切, 房間都很漂亮、大間又很乾淨,房間內任何地方都有免費的無線網路,是間很優質的飯店,以後到京都我們都會來住這間飯店。實在太棒了,推薦給大家。
5 out of 5
Recommended
for Business Travelers
by Shigerufrom 東京

京都に行くなら・・・・

Posted Feb 20, 2015 on Hotels.com
木屋町、先斗町はすぐと立地最高。地下鉄駅にも直結でアクセスともに最高でした。
5 out of 5
Recommended
for Couples
by Fredericofrom Belo Horizonte

Ótimo Hotel em Kyoto

Posted Feb 17, 2015 on Hotels.com
excelente hotel, em cima do metrô e a quadras de ótimas atrações