Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Posted Apr 18, 2015
Very helpful and friendly staff. Great location that is close to everything!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Definitely Stay Again

Posted Apr 13, 2015
Pros: Everything.
Location: There is a great little bar across the street called Man in the Moon that was friendly and helpful. There are many sights within walking distance.
We only stayed one night, because we were mainly staying in tokyo. The people were extremely helpful, and the hostess after showing us to the room gave us green tea and sweets. A couple of the workers spoke a little english. The room was clean and simplistic style that you would expect. I used the public bath in the basement and it was also well kept. I used it late so there was no one else there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey, USA

Nice, Warm, and Feel at Home

Posted Apr 9, 2015
We stayed in this hotel for 2 days last week, and left with fond memories. The hotel staff are extremely nice, warm, and making you feel at home. Our room is spacious, new, and spotless. Since this was our first time staying in a traditional Ryokan, everything was new experience to us. We absolutely enjoyed the in-room welcoming tea, the traditional Japanese breakfast, and the in-room Japanese dinner. We also enjoyed exploring the neighborhood of this hotel very much, especially the narrow streets and the nearby Nishiki market (a traditional Japanese market). We highly recommend this wonderful hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

clean and tidy

Posted Apr 5, 2015
excellent staff. quiet and comfortable. clean and tidy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mpls mn

Great location in a neighborhood with character

Posted Mar 23, 2015
Pros: Staff, location, lovely room
Cons: Nothing
Location: In a neighborhood about 5 blocks from main area and the subway station. There were excellent small restaurants and interesting shops.
From the front desks gracious greeting until we departed everything was top quality. The staff was friendly and knowledgable, the entire place was immaculate and our room was beautiful. Shortly after we checked in a young woman brought tea and snack to our room, much fun. The room was an ok size for three people with the futons spread out and sleeping on the floor 5 nights was more comfortable than we thought it would be although after the first night my daughter and I added 2 more pads to the bottom. Bathroom was compact but lovely. Our only frustration was having 3 medium suitcases with a tiny closet and no drawers so we felt messy all the time with our clothing. We would highly recommend this place.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cranford, nj

Hotel or Ryokan?

Posted Mar 15, 2015
Pros: Central Location
Cons: room/bathroom renovation
Location: Right in the commercial area of Kyoto, walking distance to the old areas
I wanted to have a ryokan experience, therefore I reserved the Japanese style room, with was fairly large and with private bathroom. It was a bit old and in need of renovation. The separate toilet room smelled a bit and was old. The shower was OK. The building i nice and the staff excellent. It looks more like a hotel that a Ryokan. The location is great. Very central. We took a cab from Kyoto station (about 1200 Yen) and walked everywhere. The Continental Breakfast is included and is simple but good (bread, small croissants, jam, coffee). For 1000 yen you can get the Japanese one that is very good and more like a lunch. I noticed that some rooms are renovated.
4 out of 5
Recommended
for Families
by A verified travelerfrom seoul

교토의 적당한 료칸

Posted Mar 7, 2015
Pros: 직원의 친절
Cons: 아침식사가 부실함
Location: 니키시 시장과 가까움
교토역 주변을 골랐는데 생각보다 멀어서 택시이용을 하는게 좋습니다.(1000엔정도) 시설이나 방은 청결했고 지하1층에 욕장이 있었지만 이용하지는 않았습니다. 유럽식 아침식사를 신청했는데 생각보다 부실했습니다. 이 료칸에서 가장 아쉬운점입니다. 니키시 시장과 아주 가까워 산책겸 구경할만 합니다.
5 out of 5
Recommended
for Families
by A verified traveler

wonderful ryokan

Posted Jan 8, 2015
Pros: cleanliness
Cons: the bath and toilet seems a bit old and could use some renovation
Location: starbucks, shakeys and close. mcdonalds and some early noodle house was about 7-10mins walk away. mini mart was very close by
very good location, around 3mins walking distance to main street and the lawson mini mart just around the corner.. the hotel staff were excellent and very attentive to our needs. they fixed the futon mattress immediately after we asked them. the toilet was a bit worn out, but clean so no issues.. room size was excellent and the kids had lots of space running around. i'd go back here if given the chance and will definitely recommend this to whoever wants to try ryokans.
3 out of 5
Recommended
for Families
by ma.Teresafrom HK

Ryokan experience

Posted Jan 7, 2015 on Hotels.com
Our stay for 2 nights was pleasant. Hotel service for Japanese standard was very good. The room we have has space for our four big luggages and good enough for a family of four so sleeping after a long day sightseeing was comfortable. They have free continental breakfast (four to five types of bread, boiled egg and coffee or tea for the drinks). But this is for a limited time, 7-8:30am only. The toiletries, facilities like the laundry area and the onsen was average in terms of cleanliness. With the location, its about a 10-15 min walk from nearest subway and bus stops. A lot of shops and department stores in the area. Only hassle for us was walking with our luggages when we we're looking for the ryokan on our first day and also when we left the place on our check out.
3 out of 5
by A verified travelerfrom paris

Pas mal

Posted Jan 2, 2015
correct mais trop cher pour la prestation Chambre très défraîchie Personnel efficace