Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
Recommendedby A verified traveler from Washington DC
Good traditional ryokan hotel experience well located in KyotoPosted Oct 27, 2010
First, this hotel was a traditional ryokan type experience. Sleep on futon on tatami mats, room had a seperate chamber with sliding paper doors, and many little extras tea, treats, safe, robes to wear in the hotel, It also had modern conveniences such as TV and small but complete bathroom. You do have to take your shoes off but slippers are provided (just too small for me in size 14 shoes). The hotel has a large bath in the basement and is well located within walking distance of Shijo Castle, the Gion District, and the major covered shopping arcade. The staff goes out of their way to welcome its guests both on arrival and departure. If I ever return to Kyoto, I'd love to stay here again.
for Couplesby A verified traveler from Haifa,israel
Great vocation in KyotoPosted Jan 27, 2010
It wa our first expirience of Japan - we liked it very much!!! The room is very nice, it is a public buth in the hotel - also vey nice to have a bath after long day. we also recommend to book the room, including brekfast - very unusual, but nice traditional meal.
for Familiesby A verified traveler from Washington, DC
Just OKPosted Jan 13, 2010
We stayed one night, check in was 4:00 pm and check out was 9:00 am so we were there a very short time. The owners were very nice and helpful but for the $ we spent I would not stay again.
Recommendedby A verified traveler from Guam
Outstanding Ryokan to experience KyotoPosted Sep 16, 2009
Both my wife and I stayed at Matsui Ryokan for five nights during a recent Kyoto, Japan vacation. The hotel is centrally located and conveinient for sightseeing. The staff was both friendly and gracious, going out of their way to provide excellent service. Our room was a traditional Japanese room (i.e. tatami flooring, futon bedding); however the bath was Western. both were clean and well-maintained. Highly recomended!
Recommendedby A verified traveler from Los Angeles, CA
A Ryokan-Style Hotel Worth TryingPosted Jun 8, 2009
My wife and I stayed at the Hotel Matsui Ryokan-Style hotel for 1 night in April 2009. During the rest of our time in Kyoto, we stayed at a nice western style hotel, but decided to try the Ryokan experience for one night. We were glad we did. Staying in the traditional tatami mat room and sleeping on the futon on the floor was an interesting traditional Japanese experience. Sleeping on the futon was OK--not uncomfortable, but certainly as comfortable as most western beds--but again, it was fine. Also, because this was a Ryokan style hotel, as opposed to a full-on traditional Ryokan, the Ryokan experience really started at the door to the room as opposed to the door to the hotel, which was optimal for us. We didn't want to have to take our shoes off just to walk into the hotel and we sure didn't want to use a giant shared bath area. Our room had its own bathroom. However, our only complaint was that it was tiny. The faucet for the shower was literally the same as the faucet for the sink, so you had to move a lever to change whether water comes out in the sink or the shower. The room was clean and the staff was OK. The front desk people spoke good English and were very helpful, but the maid they had show us our room and try to explain everything in the room didn't speak a lick of English. Anyhow, we're not jumping up and down about the hotel, but overall we had a good experience and are glad we tried it for that night.
Recommendedby A verified traveler from Edinburgh, Scotland
Could have found better...Posted May 18, 2009
Very friendly and most helpful staff. English was reasonable. The room was basic, probably a bit too gimmicky, however, the en-suite was a complete let down. The en-suite was far too cramped! On the plus, the hotel was ideally placed to tour around Kyoto.
Not Recommendedby A verified traveler
Authentic traditional Japanese InnPosted Dec 31, 2008
The staff was very friendly and spoke reasonable English. The room was charming. The en suite bathroom was older and very small, but the communal bath was large and beautiful. Traditional Japanese breakfast was served in the room and was delicious and beautifully presented. Overall, a very comfortable, welcoming Ryokan.