Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice Hotel

Posted Jul 28, 2014
I was not disappointed by this hotel. Their staff were exemplary and their facilities met or exceeded my expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

All good except

Posted Jul 17, 2014
Everything was great, however, was not expecting to pay ¥2,000 to enter the pool area. That was fairly disappointing. Bed was firm but comfy, shower was amazing and spacious room so overall great experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Great central hotel

Posted Jul 14, 2014
Location: 2 blocks to Kyoto station and all the main bus lines.
Family of four in one room was a bit cramped but overall we enjoyed our stay. We ate dinner one night at the Chinese restaurant which was pretty good. Breakfast buffet seems overpriced so we only ate their once but it was good. Once we figured out that the machine in our room was a air purifier/humidifier and not the air conditioner (switch on the wall), we were way more comfortable!
4 out of 5
Recommended
for Everyone
by Kristie from Salisbury, NC

Convenient to Kyoto Station

Posted Jun 8, 2014
Pros: helpful staff and proximity to Kyoto Station
Location: Kyoto Station, restaurants, shopping, temples
Nice hotel- rooms a little small by American standards, but clean and quiet. View from window not great- looked over the tracks, but we weren't in the room that much. Staff was always friendly and helpful- bent over backwards to find out information for us. Shuttle to and from the train station is nice, especially if you are arriving in Kyoto via train or bus and have luggage. The majority of the time we walked to the Kyoto Station which is maybe 1/2 mile away. From there, you can take a bus or train to practically anywhere in Kyoto. We never ate at the hotel restaurants since there are so many restaurants to choose from at the station. Laundry service a little pricey.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 1, 2014
Pros: Everything
Cons: Not charging extra for the swimming pool
This is a great hotel in the perfect location, just 10 minutes walk from Kyoto station. The French restaurant on the top floor is amazing, the views of the city are breath-taking. I would recommend this hotel as a great base in when staying in Kyoto
5 out of 5
Recommended
by A verified traveler

Posted May 14, 2014 on Hotels.com
excellent in terms of room rate and location
5 out of 5
Recommended
for Everyone
by Steph from Perth, AUS

Great hotel Close to Train station

Posted May 12, 2014
Pros: Clean and comfortable room, and friendly staff. The room was also really well sound proofed.
Location: Great location, as long as you don't want views, only 2 blocks from the main train station. Aquarium is close by and so is Kyoto Tower.
Great room, great service and decent price (but we did get a discount and no breakfast was included). The room was big for Japan clean and very comfortable. and the staff were lovely.
5 out of 5
Recommended
by Val from Sydney, Au

Great place to stay

Posted May 9, 2014 on Hotels.com
Been staying in RR Kyoto many times and like it very much. Less touristy and more local place than many others, rooms of right size, reasonable prices, close (but not too close) to Kyoto station. it's clean but in Japan everything is clean so that does not matter :)
5 out of 5
Recommended
by A verified traveler

Station easily accessible with free shuttle bus

Posted May 7, 2014 on Hotels.com
No hassles and quiet rooms (located on 7th floor, facing main road), didn't hear any traffic noise. Free shuttle bus easy and convenient to get to main station, although the station is an easy 7 minute walk.
4 out of 5
Recommended
for Families
by Ginny from Philippines

Pleasant stay

Posted May 3, 2014 on Hotels.com
Had a pleasant stay in this hotel. The hotel is kind of old but cleanliness was good. I like the fact that they have a whole day bus shuttle going to and from Kyoto Station which is convenient even if the station is within walking distance. Hotel staff were friendly even if sometimes English is quite difficult for them and tried their best to accommodate their guests. It just gets busy at times at the lobby as there are a lot of group tours or events in the hotel. Room rates were quite reasonable as rooms were quite spacious (Asian standards). They also give discount vouchers for their breakfast buffet if one is staying in the hotel.