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Reviews of Ryokan Hirashin

3 out of 5
Ryokan Hirashin
TakoyakushidoriTakakura-nishiNakagyo-ku, Kyoto, Kyoto

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 90 reviews" "
Rating 8 - Good. 40 out of 90 reviews" "
Rating 6 - Okay. 15 out of 90 reviews" "
Rating 4 - Poor. 5 out of 90 reviews" "
Rating 2 - Terrible. 1 out of 90 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite but close to all shopping and downtown core districts. Accessible by many transportation.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very good. The room and bath were very clean and the breakfast was delicious, Japanese style. They made up the futon and brought tea to the room in the evening. Everyone was polite and kind. The public bath was clean and relaxing.
Stayed 2 nights in Dec 2023

8/10 Good

Randy

Liked: Staff & service
We wanted a ryokan experience and this was our first. It was traditional for sure. We enjoyed the authentic Japanese breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent cheap safe and gives you a great feeling of traditional Japan. The check in is way too late though 4pm
Stayed 1 night in Sep 2023

8/10 Good

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome, right next to Shijo/Karasuma, with a lot of things in a walking distance (department stores, Nishiki Market, Teramachi, Pontocho, Gion...) It's a fine ryokan, just a little run-down, as other reviewers have already commented. Could use an update and a coat of paint. (But then again, it's in way better shape than the average American motel...)
Stayed 2 nights in Jul 2023

6/10 Okay

Maria

Front staff do not understand English, very hard to communicate unless you have the translator gadget Bathroom sink has molds, stains on curtains and walls and noticeable paper rips on the sliding wall divider. Our room facing street that could get loud due to crowds and vehicles Noises penetrate loud from other rooms too. Good location near Nishiki Market and other food restaurants. Though not a good short walk to the Kyoto station
Stayed 2 nights in Jan 2023

8/10 Good

Mary Taylor

Traveled with group
Liked: Cleanliness, staff & service
Really good ryokan for the price and great location in central Kyoto. The ladies who prepared dinner were so nice!!

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities, room comfort
great
Really nice if you want to experience a traditional ryokan. Also enjoyed the local breakfast
Stayed 1 night in Feb 2020

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First ryokan experience
his was our first time staying in a ryokan. We weren’t too sure what to expect except for that we knew it’ll be very basic. That’s exactly what a ryokan is, very simplified traditional style amenities; cushion on ground to sleep on with traditional sliding doors. There was a private bathroom and toilet for the room and very convenient location near nishiki market and local restaurants and local subway and train stations.
Room
Stayed 2 nights in Oct 2019

8/10 Good

Elsa, Lisbon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money Ryokan experience
My husband and I wanted to try the Ryokan experience and Hirashin seemed to have the best value for money. The rooms are big and futons are layed out on the floor. The staff is great and very helpful but the language barrier is very present sometimes as it is normal in Japan. Location is great for sightseeing. It was overall a good experience but would point out the following: it was very warm in our room, we could not get the AC to work properly and would also recommend trying out breakfast at least once but be advised it is completely "japanese", no bacon eggs or toasts :) It was worth it for the experience.

8/10 Good

Take Huat, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
The staff were friendly and helpful.

10/10 Excellent

Brian, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ryokan in Kyoto!
Best service I have ever received and I mean at ANY hotel, no matter how many stars! From the people at the front desk to the lady that brought us breakfast, they were all so incredibly friendly and accommodating. Location was the best! Highly recommend it!

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Small hotel with sufficient facilities
The hotel is located within the heart of the city and a few bus stops away from Gion. Very near Tokyu Hands, Daimaru department store and lots of other shops and eateries! At the basement are two hot spring baths which is really nice to soak in after a day of going around the city. Hotel staff at reception can speak English and are very helpful!

10/10 Excellent

Donatas, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay in Kyoto
I absolutely enjoyed this experience of a traditional hotel stay in Kyoto. Everything was absolutely fantastic: the location, cleanliness, staff. We didn't get a chance to enjoy the food in this hotel - it has to be reserved in advance...

8/10 Good

RT, Bangkok, Thailand

Liked: Staff & service, room comfort
Quiet place in a convenient location
The staff are really helpful. They were more than willing to help us find out how to get to the laces we wanted to go; on one occasion the gentleman actually walked down with to make sure that we found the station entrance. The hotel is a little bit old and in need of some repair. The beds were great and the rooms quiet.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

T.T., San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is convenient enough, but does require subway transfer from Kyoto station. Close to Nishiki market and awesome ramen shops like Ippudo and Gogyo. Proximity to subway makes it relatively easy to get around. Not a traditional ryokan, but the tatami styled room was nice. We included breakfast option with our room, which was definitely worth it. The Japanese styled breakfast was amazing!

6/10 Okay

Paris-Hong Kong, Hong Kong

Liked: Cleanliness, staff & service
GREAT LOCATION
The hotel was very basic but clean. Friendly helpful staff. Traditional Japanese breakfast. We booked here because of the location and because all the other Ryokans were either booked or too expensive for our budget.

6/10 Okay

Frank, Freiburg, Germany

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Simple Japanese Ryokan Experience
The hotel itself provides a modern and simple Japanese Ryokan experience. However, we did not find our room to be very clean (long black hairs on the floor,...). Be aware that the staff's English is very, very basic.

2/10 Terrible

Alfonso, Netherlands

Disliked: Staff & service, room comfort
Poor service
I think a Ryokan should be about guest service but Im not at all satisfied with the service offered here.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

ken, davao philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's a very nice place to experience japanese style room accommodation. it's very strategic to local tourist spots.

6/10 Okay

Verified traveler

Disliked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Park next door for kids. Right near Nishiki marke
Tatami rooms were very traditional. location awesome for downtown kyoto. Futons were not as good as other tatami rooms I've stayed in. The onsen seems to be fed from normal water and then chlorinated. Could do with some cleaning there. The bath and shower in room were a great size. The staff even offered to change our room to a larger one at no charge. Very considerate. The park next door was great for the kids. Happy with my stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
OK, but .....
Hotel staff could have been more helpful if their english was better. Nicely located near Nishiki Markets and shopping streets, but a bit of a walk from Shijo subway. 10am check out time is way too early.

8/10 Good

Simon, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities
Would go again
The experience is more like a hotel, than a ryokan. The rooms are however tatami style and feel like the rooms at a more traditional ryokan. There is NO wifi in the rooms. There is free wifi in the lobby area.

4/10 Poor

Pearl, North Carolina

Liked: Cleanliness
Disliked: Staff & service, room comfort
NOT the ryokan you want
We wanted to stay at a traditional ryokan, with the tatami mats and food service. We got freezing cold rooms, and although we had the room service for supper and the following morning breakfast, we felt rushed by our server. She basically hurled our food at us, as she had a large group (of teenagers, it turned out) to also serve. I could not use the bathing room for women because there were teenage boys in there. Management told my husband to go to the convenience store on the corner to get ice.　　While eating,　ｔｈｅｒｅ was no music piped in, and also none available on the tv. Atmosphere needs work. Our cab driver had to call the ryokan to find out where they were located. Narrow alley. Teenagers were loud. Walls are thin. Food only average.

8/10 Good

Alejandro, Houston, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting. Truly Japanese.
Me and my friend wanted to enjoy a settupof a truly Japanese experience. We got it a this awesome ryokan.

8/10 Good

Mark, UK

Liked: Cleanliness, staff & service
Ideal short stay
Having read previous reviews I wasn't expecting anything special, and no, it is not a traditional ryokan with all of the Japanese "experience". But, it is an extremely clean, well presented and ideally located hotel, perfect for our 2 night stay. Hotel staff were incredibly helpful. Great boulangerie round the corner, cheap stand-up bar on the next road and loads of restaurants nearby. Not luxury, but everything you need.

8/10 Good

Anonymous

Liked: Staff & service
Very friendly service. The ryokan
Very friendly service. The ryokan looks a bit tired though and could do with some TLC. No internet connection in the rooms but there are several PCs in the lobby that can be used by guests free of charge.

10/10 Excellent

Ann, Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryokan Hirashin Kyoto - between old and new Japan
We stayed here with our adult children and it was wonderful. It had the old fashioned Japanese experience of a Ryokan but inside a hotel. The best of both worlds, the communal bath experience but with the privacy also of your own bathroom and wc in your room. The tatami mats with the sleeping mattresses but quite comfortable. The staff went out of their way to help us, and not too far from the subway station, the gion corner, may temples and the palace and the huge shopping mall. In the centre of all of them. We hired pushbikes for a day and went to everything. Wherever you travel in Japan, use the information centres in the main train stations to get maps to find your way.

10/10 Excellent

Surya

Liked: Cleanliness, staff & service
A nice place to stay for that
A nice place to stay for that extra Japanese feel. But if futon mattresses on tatami floor mats are not your thing, then best not to go. The service was great, they really want to make you feel welcome. Located down a small street off the main road so you can escape the hustle and bustle, but 5 mins walk gets you right into the thick of the action.

8/10 Good

seehin

Liked: Cleanliness, staff & service
It is located a short walk to
It is located a short walk to the interesting Nishiki Market. Two convenient shops are also around the corners. Bus stops are found at nearby Sijo, which is the main street of kyoto. A day bus ticket is recommended for unlimited rides, taking you to most of the tourist sites within the city. We recommend this Ryokan. But one must be reminded that this is not a traditional Ryokan, rather it is a city ryokan. Still worth experiencing.

4/10 Poor

Anonymous

Disliked: Cleanliness, room comfort
not recommended
The location is excellent. However the rooms are not clean at all, lots of spots (big ones) in the carpet and walls. Bad smell in the room. The staff is friendly but useless due to almost zero english (my favourite one was when the receptionist spent 5 minutes looking for the word"tourist" in the dictionary when I asked for the tourist information office).Absolutely not worth the price.

8/10 Good

JINYONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박 시설 만족합니다.
시설 청결하고, 서비스 친절하고 모든 면에서 전반적으로 매우 만족합니다. 대목욕탕은 규모는 크지 않지만 깨끗하고 호텔 목욕탕과 비슷한 느낌입니다.
Stayed 1 night in Nov 2023

10/10 Excellent

Sopie Amor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
MUY BUENA EXPERIENCIA NOS ENCANTO
Stayed 2 nights in Jul 2023

10/10 Excellent

YooJin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치는 역에서 도보로 조금 걸리지만 서비스와 방의 질은 정말 좋았습니다.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
ホテルマンの対応がよくない。挨拶ができない！ 設備が傷んでいる箇所がある。 布団が重い！ トイレ、大浴場は良かった！が、あつ過ぎ！ ホテルマンの観光案内ができない！ 近くに安い駐車場があるのに、紹介してくれなかった！
Stayed 1 night in Dec 2019

6/10 Okay

Yasu, 愛知県

Traveled with family
洗面台が小さくて使いにくい 外の騒音がうるさい
Stayed 1 night in Nov 2019

8/10 Good

WHARANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

SANGHWAN, 문경시

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
료칸 히라신 추천합니다~~~~
숙박시설은 전체적으로 매우 만족했습니다. 특히 식사부분이 최고였던 것 같습니다.(가격대비) 잠자는 곳, 욕실도 전반적으로 좋았구요. 다만 가격이 조금 나간다는 점이 아쉬웠습니다.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une nuit en Ryokan (moderne, mais bien "habillé"), avec Onsen au sous-sol.