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Reviews of Kyoto Machiya SHOUAN

2.5 out of 5
Kyoto Machiya SHOUAN
852 1-chome, Agaru, Omiya St., Marutamachi, Kamigyo-ku, Kyoto, Kyoto

Reviews

8.2

Very Good

Rating 10 - Excellent. 24 out of 60 reviews" "
Rating 8 - Good. 24 out of 60 reviews" "
Rating 6 - Okay. 9 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Michelle S.

Great time
Jana made our trip special She took the time out to help us with our adventure.... We shared stories and she and the place was great experience
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a simple but tidy and welcoming hotel great for anyone wanting to experience a bit of traditional Kyoto. Its traditional roots give it real charm, but this should not be mistaken for luxury. Accommodations are modest but welcoming. Great for those interested in Kyoto's history but on a budget and looking for a unique experience.
Stayed 2 nights in Nov 2018
Response from Shouan Staff on Jan 31, 2019
Thank you very much for staying with us at Shouan! We appreciate your review and hope too see you again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a mistake with my booking dates, the owner was very fast to reply and easily adjusted my booking. Our room was very neat and very well kept. There are many food options near the place
Stayed 2 nights in Oct 2018

10/10 Excellent

Betty, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Comfortable Stay
Kyoto Machiya SHOUAN is a clean and well-kept secret charm in Kyoto, nestled in a quiet neighborhood and yet not too far away from public transportation. It is a small four-room ryokan which is extremely clean and quiet. Even though you have to share bathroom and restrooms, there is never a line and the facilities are very clean. It has a nice bath which you will enjoy the soak.

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, traditional guest house, friendly staff
Lovely traditional surroundings, beautiful old building, very friendly and attentive staff
Response from General Manager on Jan 10, 2017
Thank you for staying. Thank you very much for your valuable opinion. Also if you have Arriving opportunity to Kyoto, please come to your stay by all means. I wait for the day you visit again!!

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Everything is ok.
Everything is ok. I picked it as it is nearby my friend's home.
Response from Amir on Sep 25, 2016
Thank you for stay with us we hope to serve you more in near future.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Krystal, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet lovely historical building
Good place. It is very old and made in traditional ways, so they're getting used to hotels.com booking in a cash based world. But super friendly and close to a supermarket for food. If you hate street noise bring ear plugs and you'll be fine. These are tatami rooms with paper doors. The wifi was the best. Most of Japan makes you sign in, these guys have it like you would at home. Everyone was super sweet there and for the price you really can't beat it in kyoto which was surprisingly expensive to book last minute.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
The location is not convenient, and they never serve meals like I expected, i was expecting it to be like a ryokan thats why i booked it and checked out early from gion weekly apartment, me and my friend was so dissatisfied, after realizing is not a ryokan. We'll its lessons learned...
Response from Amir on Sep 25, 2016
Thank you for stay with us,we hope to serve you in near future.

8/10 Good

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Japanese experience
Hotel itself was nice. We arrived around 9pm and the owner was just about to lock the door. Thankfully we got there in time. We stayed upstairs and were taught how to make beds. Good experience but could be tiring if it's towards the end of a long day. Had to go downstairs for shower and toilet. but the deco is nice. Close to nijo castle, but otherwise far from everything else, but the bus line can take us to places. Nice to live far away from commercial district, but hope the location is more convenient.

10/10 Excellent

Nicole, Bunbury Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, was good to have some peace and quiet. Very friendly and helpful staff. Was also nice to experience the traditional side to Japan which you don't get in the large hotels.
Response from Amir on Sep 25, 2016
Thank you for stay with us,we hope to serve you in near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true traditional Japanese hotel
If you are looking for the comfort of an American hotel, this place is far from it but if you want to experience the traditional japanesse hotel this is THE place! Rooms are small but the mats are comfortable with A/C in rooms although the bathrooms are in a common area there are 3 speedster toliets, and the bath/ shower can be used as a traditional onsen!! Staff extremely friendly and speaks great English. They also have map with local restraints marked! I would make sure not to get the front bottom room but for us the noise didn't bother us - since we live in the city. They also provided hair dryer/ toothbrush ect. One thing to note rooms are locked with small padlock, but we were never concern with safety.
Exterior of rooms
Robes provided
Front room
Exterior

10/10 Excellent

Sabino, MEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ryokan
One of the best options with a very fare price. Staff is super cool and all of them speak English fluently. Super traditional place.
Response from Amir on Sep 25, 2016
Thank you for stay with us,we hope to serve you more in near future.

6/10 Okay

Lyn, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic ryokan
No visible sign to indicate the Inn apart from a tiny brass plate beside the door. Very small doors for a 6ft4 person who kept bumping his head on them. About 1.5kms from Nijo JR Station so if you have lots of luggage suggest a taxi for ¥610. There are better ryokans around.

10/10 Excellent

Jared, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Kyoto gem
This place was fantastic. The room was very comfortable and the staff went out of their way to make sure we had everything we needed. They even gave us tips on what to see and how to get there.

8/10 Good

CAROLINE, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little place to stay, nice and traditional.
Lovely little Ryoken, and nicer than those more central in town. A little difficult to find without taxi, so needs bigger sign and perhaps some directional sign on the main road nearby. Very clean, lovely bath and very welcoming and friendly staff. The downstairs room is smaller now and doesn't lead onto the garden anymore..but we felt like we had stepped back in time into a calm and Japanese world. The only thing I would suggest is that they put a microwave next to the sink, or by the fridge in rooms. If it is late, or inconvenient it would be great to just be able to make a quick meal. There was also a couple who rang the doorbell for 10 minutes at 6am and woke us up in the morning. Very inconsiderate and thoughtless of them! However this was not the fault of Shouan, however I think guests should be asked not to turn up to the hotel until reception opens at least 8am. :) Thanks for a lovely stay.

10/10 Excellent

Maddie, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Ryokan experience in Kyoto
We were lucky to spend two nights here and it was our first experience in a Ryokan. The lovely young lady explained to us how to set up the room at night - converting the cosy seating room into a comfortable place to sleep with the futons. The bathroom was lovely, and while we didn't utilise the bath (there were too many other things to do in Kyoto) it looked gorgeous. A really peaceful location and setting.
Response from Amir on Sep 25, 2016
Thank you for stay with us,we hope to serve you more in near future.

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan
I wish I had stayed here longer! A very comfortable, clean, and quiet traditional ryokan. Minimalism done well. I definitely recommend staying here during a trip to Kyoto.
Response from Amir on Sep 25, 2016
Thank you for stay with us,we hope to serve you more in near future.

10/10 Excellent

Ronny, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful traditional Ryokan style accommodation!
This gem blew us away!!! A beautifully restored >100 year old traditional Machiya accommodation at a stone's throw from Nijo castle. The 1st floor room with garden view is unbeatable in terms of privacy / traditional Japanese Ryokan feel. Traditional Japanese futon bedding was surprisingly comfortable and warm (and great fun). The bathroom (shared, but with only 4 rooms in the hotel it is available virtually all the time) is a modern, comfortable sauna experience that we enjoyed maybe even more than the rest of Kyoto :-) Worth every penny, and more!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかったです
バス停近くの、昔の雰囲気があるこぢんまりした宿です。バス、トイレは共同でやや待つ日もありましたが、不便というほどではありません。設備はきれいです。wifiもあります。朝食も部屋まで持ってきてくれるので楽でした。女将さんにいろいろと観光情報を聞けて助かりました。いいお宿でした。
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Aurora, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic experience in Kyoto
Perfect for a couple or friends traveling together. Easy access with bus or subway from Kyoto station. Friendly staff and nice accommodation. Quiet surroundings, but many options for grocery shopping and eating nearby. Very happy about the stay!
Stayed 2 nights in May 2018

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Uncle K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても静かで落ち着きます
古民家を改装した旅館ですが、静かで落ち着いて、大変良かったです。 一階の奥の部屋に泊まったのですが、庭も見えて、これも良かったです。
Stayed 1 night in Mar 2018

6/10 Okay

春がきたね

Liked: Cleanliness
Disliked: Property conditions & facilities
京町家体験楽しかった。
　京町家の生活を知りたくて、宿泊しました。 　建物は、とても素敵だし清潔で快適でした。 気分もとても上がります。けれどもトイレや夜の 帰宅時、お風呂など、音や動きにとにかく気を 使わなければならず、私はリラックスするのは 難しかったです。鍵の開閉が難しいので、なかなか 開かず、隣室の方が心配して出てきてくださり、 助けてもらいました。 　それでも、京町家での生活を感じることができる 貴重なお宿だと思います。町家カフェは、数時間ですが、 お宿は、長時間生活できるのは、贅沢な楽しみだと 思います。お部屋で食べる朝食は、とってもおいしかったです。 　
Stayed 1 night in Mar 2018

8/10 Good

Katty, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店員工非常親切
第一次嘗試日式塌塌米的住宿. 一到飯店小姐親切的介紹環境及注意事項. 房間雖然不大但很溫馨. 唯一美中不足的是盥洗室在房間外面, 冷颼颼的半夜想上廁所需要忍受寒風刺骨. 夏天入住應該就不會有問題了. 方常不一樣的體驗. 感覺很棒!
Stayed 1 night in Feb 2018

8/10 Good

Gordon, Hong Kong

Liked: Cleanliness, staff & service, room comfort
日式民宿
距離巴士站約10分鐘路程, 距離JR二条駅約1公里. 搭巴士會方便一點 住在地下的房間, 門外對著小坪庭, 感覺很舒服
Stayed 2 nights in Dec 2017
Response from Flavia on Jan 24, 2018
Thank you very much for your valuable opinion. We hope to have the honour to host you again in Shouan

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
昔ながらの
写真の通りの和風なつくりで落ち着いた雰囲気の宿です。1階奥の間に宿泊しましたが、純和風な作りで、そのせいもあってか密閉性はないため11月半ばでは少し足下が冷えましたがエアコンがあるのである程度の調整は可能だと思います。お風呂は檜の浴槽で大変よかったです。少し残念だったのは2階の人が歩くだけで振動が伝わること。私の場合は大きな問題にはなりませんでしたが、上の階に宿泊する人によっては落ち着けないかもしれません。
Stayed 2 nights in Nov 2017

8/10 Good

Hiro, Gunma, Japan

Liked: Cleanliness, staff & service, room comfort
Quiet and convenient environment
I stayed in the"Okunoma." It was quiet and useful to take a bath. I requested Washoku breakfast box. It was also nice. I can recommend you. The view of the courtyard through the window is fantastic. It is the idealistic hotel for those who want to experience Japanese-like life.
Stayed 1 night in Aug 2017
Response from Fura on Sep 16, 2017
Thank you very much for you positive review! We hope to host you again in the future.

2/10 Terrible

yasunori

Disliked: Staff & service, property conditions & facilities, room comfort
確認ミスか表記ミスか？
高い、狭い、読み違えたのか三人で一万1千円と読み予約したが、支払いは一人の値段だった。三万三千円払った。
Stayed 1 night in Jul 2017

10/10 Excellent

yoko, 鎌倉

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
しずか　したしみ　
観光客でごったがえす京都。ゲストハウスにいてもいろんな国の方々とさまざまな作法の中では落ち着かない。松庵は予想以上に落ち着けた。宿はいつもしずかで、女将さんはとても親しみのある方。そして古いのに清潔。
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite svårt att hitta då det var en liten skylt. Lägg på minnet hur stället ser ut på bilderna. När du kommer in på den lilla vägen med slottet bakom dig ligger det strax på vänster sida.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
思ってた古民家とはちょっと違ってましたが、手始めは満足です。バス停から少し歩かなきゃいけないのが難でした。周りに食事する所もあまりありませんでした。これが少し残念でした。

10/10 Excellent

Song hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
한적한 일본 동네 속 평온한 숙소
관광지의 느낌보단 일본 현지의 평범한 동네 분위기를 느끼고 싶었는데 제대로 느낄 수 있었습니다. 동네가 한적하고 평온하며 근처에 편의점, 마트, 조그마한 라멘 가게 등등.. 버스 정류장도 5분도 안걸리는 아주 가까운 거리에 있어서 교통편이 좋았습니다. 이외에도 숙박 시설도 좋았으며 유카타도 입어볼 수 있었고, 욕실에 히노끼 욕조도 있어서 기분 좋은 휴식도 취할 수 있었습니다. 숙박 주인분(직원?)도 매우 친절하셨고 길을 못찾았을 때도 친절히 알려주셔서 좋았습니다.

8/10 Good

JIE

Liked: Cleanliness, staff & service, property conditions & facilities
很不错的民宿体验
位置很好，出门不远有车站可以到达热门景点。前台很热情，友好。洗手间及浴室都很干净，很好的民宿体验。
Response from General Manager on Jan 10, 2017
Thank you for staying. Thank you very much for your valuable opinion. Also if you have Arriving opportunity to Kyoto, please come to your stay by all means. I wait for the day you visit again!!

6/10 Okay

zuofei, 京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日式风格浓厚
按照特色来说很好，就是交通不太便利，附近也没有什么好玩的，走10分钟左右，有1个超市，弾子机（日本赌博，其实到处都有），就连锁饭馆，全家便利店
Response from General Manager on Jan 10, 2017
Thank you for staying. Thank you very much for your valuable opinion!

8/10 Good

Longo Maya

Liked: Cleanliness, property conditions & facilities, room comfort
Charmoso
Este é um riokan, portanto não tem as mesmas características de um quarto normal de hotel. É um bom riokan, pequeno
Response from General Manager on Jan 10, 2017
Thank you for staying. Thank you very much for your valuable opinion!

8/10 Good

M.F., Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roykan japanese style
Response from shouan on Jan 10, 2017
Thank you for staying. Thank you very much for your valuable opinion.

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆったり寛げました！
今回は滞在中、貸しきりだったこともあって本当にゆったりと過ごせました。今回は娘と娘の友達をつれての滞在でしたが、宿のスタッフの方々も丁寧に対応いただきました。 また是非利用させていただきます。
Response from General Manager on Sep 25, 2016
この度は松庵にお泊り頂きましてありがとうございます。 ゆっくりして頂けたとの事、大変嬉しく思います。 高い評価を頂きましてありがとうございます。 また京都にお越しの際は是非、松庵にお泊り下さいませ。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
昔ながらの日本家屋をリノベーションした、落ち着きのある部屋で、接客も満足です。
Response from General Manager on Sep 25, 2016
この度は松庵にお泊り頂きましてありがとうございます。 高い評価とお褒めのコメントを頂き大変嬉しく拝見致しました。 また京都にお越しの際は是非、松庵にお越し下さい。 スタッフ一同でお待ちしております。

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
昔ながらの旅館です。
昔ながらの旅館です。 価格とのバランスを考えると少し高く感じました。 隣の部屋と近いので声もかなり聞こえます。 スタッフは皆親切で対応は良かったです。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mr.cooper

Liked: Cleanliness, property conditions & facilities, room comfort
일본 특유의 아늑함.
전통료칸과 비슷한 느낌을 받을 수 있는 곳입니다. 들어서마자 특유의 향이 났는데 매우 인상적이었고 편안하게 해주었습니다. 가격이 조금 비싸다고 생각 할 수 있으나 하루정도 체험하기 좋은 곳이라고 생각합니다. 히노끼욕조 꼭 사용하시구요. 1층에 머무신다면 정원이 보이는 방(3명이 묵을수 있는방)을 예약하시는 걸 추천합니다!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
京町屋を満喫。
お風呂は気持ちいい。 泊まるなら坪庭のある1階がいいですよ。

8/10 Good

HISAYOSHI

Liked: Cleanliness, property conditions & facilities, room comfort
町家感が新鮮
土日で1泊　 良い点：内・外装ともに町家感がとても新鮮、フロント対応は丁寧、部屋はとても清潔にされている。四条通りの繁華街からは少し離れているロケーションも閑静という意味で良し。　　 悪い点：チェックインやフロント対応の時間が制限されていること。 　　　ホテルにない町家独特の雰囲気がとても新鮮。和室で布団が落ち着くのだとあらためて実感。価格もとてもリーズナブル。

8/10 Good

Kim BS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
40대 이상이면 어릴때 살던 나무주택의 향수를 느낄 수 있는 곳
아담하고 소박하고 전통적인 느낌의 숙소 현대 문명에 익숙해져 있다면 불편하기 그지 없겠지만 어릴때 시골에서 살던 사람이라면 충분히 그 향수를 느낄 수 있을 것 같습니다. 제 아들도 편하게 잘 쉬었다고 하네요. 할머니와 여직원 두분도 이쁘고 친절하시네요.
2층 방 내부
숙소 크기를 짐작해보세요
히노끼 탕
1층 복도

10/10 Excellent

KWANMUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교토다움을 즐기시고 싶은 분들은 대만족
교토에 여러번 묵었지만 전통적인 마치야는 처음 경험해보았습니다. 걱정했던 공용욕실도 생각보다 불편하지 않고 무엇보다 너무 친절하신 주인 덕분에 좋은 여행 할 수 있었습니다. 방에 거울 하나만 달아주시면 더 완벽할 것 같습니다.

8/10 Good

Not Provided, 日本

Liked: Cleanliness, room comfort
清潔感のある新しいホテルでした。
とても清潔感があり、綺麗なホテルでした。キーがなく、すべて暗証番号で管理でした。朝チェックアウトの際、従業員が誰もいなくて困ったのと、朝はなかなかタクシーが拾えませんでした。スクンビット通りまではちょっと遠く感じましが、ペッチャブリまでは近かかったです。

4/10 Poor

Stephane, Aachen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bonne chance, ou pas...
Très difficile à trouver, nous sommes plusieurs fois passé devant sans le voir.L'accueil est chaleureux et la personne parle bien l'anglais mais c'est très cher pour ce que c'est. Une chambre est magnifique, grande avec lavabo et vue sur le jardin intérieur. Mais nous avions l'autre chambre très petite( une fois les futons dépliés il y a a peine assez de place pour les sacs) donnant à la fois sur la rue avec une très mauvaise isolation sonore et sur l'entrée du bâtiment et la réception (l'isolation intérieur est faite de portent en papier... c'est très joli mais niveau discrétion c'est 0^^).Les chambres sont au même prix et on ne peut réserver une chambre en particulier donc c'est pile ou face.

10/10 Excellent

Alex, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oase der Ruhe
Zwar etwas weiter entfernt vom Zentrum, dafür entgeht man dem ganzen Trubel und den Menschenmassen. Unbedingt das Restaurant/Bar "Otro Mundo" besuchen, welches keine 4 Gehminuten entfernt ist.
Response from Amir on Sep 25, 2016
Thank you for stay with us,we hope to serve you more in near future.