Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Little hotel close to the Imperial Park

Posted Jul 17, 2014
Pros: Proximity to major site, Possibility to use a kitchen with no additional payment Ice and drinks machine
Cons: Staff should not forget about wake up calls
Location: Imperial Palace, Ninjo castle, Golden Pavilion, Silver. Pavilion, Gion
No major issues but I used the place just to sleep.
4 out of 5
Recommended
for Couples
by MrHelper from Santa Clarita, California

A CHARMING RELAXING HOTEL IN KYOTO

Posted May 19, 2014 on Hotels.com
At first glance this hotel says "come in and relax" KYOTO is so historic and there is so much to see and the bus system is so easy and comfortable. You are near the bus stop and near the easy subway system. The rooms are clean and overall OK but the beds are VERY hard so just know that. It is so charming and in a way quaint. We enjoyed this hotel. Breakfast is delightful but buy a breakfast token a day in advance to save some money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great, comfortable hotel

Posted May 10, 2014
Pros: The staff were so friendly, the hotel was large, the room was fairly big for Japan and there were so many facilities! Great location too!
Really loved this hotel. Stayed in 5 different hotels during our trip to Japan and this one was the best!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near the palace

Posted May 10, 2014
Pros: Location, location,location! and also the price is good as well, that's why I decided to stay one more night there. Also the staff are very helpful.
Location: Located four subway stops away from the Kyoto train station, 3 min walk to the palace, 10 min to the castle.
I stayed at the Palace Hotel for two nights, it was very good and I loved the location being just beside the palace, the castle is also within walking distance whereas other sights could be reached easily with public transportation. The rooms are also big and comfortable. I will choose it again next time I come to Kyoto!
4 out of 5
Recommended
for Families
by A verified traveler

Great location

Posted Apr 30, 2014 on Hotels.com
Quite good food options available for the price e.g. the buffet breakfast.
3 out of 5
by brittany from portland or

Nice place. But not memorable.

Posted Feb 2, 2014
It was overall a fine experience. Probably would look for something in a better location closer to Kyoto station next time but not too bad. It was right on the subway line so ok. Things I liked; good lunch special for ¥10 you get a four coarse meal with tea. They had a quartet playing in the lobby one night and that was enjoyable. Bed was pretty comfy. Things that I didn't really enjoy; we were told we would have wifi in our rooms but it was only available in the lobby. Check in isn't untill 2:00p whereas check out is 11:00. I had gotten used to wabaki being provided in every other hotel we stayed at in Japan but there were none there. Other then that staff was friendly.
5 out of 5
Recommended
for Everyone
by lance from cairns australia

great place to stay

Posted Dec 10, 2013
Pros: food, service and location
Cons: no
Location: close to the palace gardens and metro
a great little hotel, excellent food and service
4 out of 5
Recommended
by Mr. A Wong from hong kong

Posted Dec 10, 2013 on Hotels.com
Good in term of price n quality
4 out of 5
Recommended
for Families
by Kerry from Australia

Excellent Location

Posted Oct 22, 2013 on Hotels.com
The good location and pleasant front terrace compensated for tiny room. Probably ok if you are not fairly tall caucasians, but squashy for us. pleasant staff and handy bike hire; free for an hour. Easy to use buses and subway nearby made sightseeing a breeze.
4 out of 5
Recommended
for Personal Event
by anne from usa

Good Value Hotel

Posted Oct 16, 2013 on Hotels.com
This hotel was a few blocks from a subway station. It also was near restaurants. There was some noise from the street, especially emergency vehicle sirens, The room had a fridge, hairdryer, good lighting, tea kettle, alarm clock and tv. The bathroom had all amenities that were needed. The location was convenient to transportation and a good overall value. I would stay here again.