Ratings based on 633 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, next to metro

Posted Mar 27, 2015
We stayed in a Japanese room, quite an experience that is worth doing at least once. However it can be a little uncomfortable for a long stay, my daughter called it "like a sleep over".
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Kyoto experience

Posted Mar 14, 2015
Hotel is good...a bit away from everything but totally walkable. Some hotel staff were very pleasant but others did not make us feel welcome. In all it was a good expand I would stay at the hotel, just don't expect the concierge to help set up tea ceremonies or geisha dinner show. everything needs to be books months in advance. Also, everything closes by 9:30pm outside the hotel in Kyoto...luckily we were able to have dinner before 11pm nightly at the hotel and loved the cage staff. It is worth the adventure.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chile

Nice Hotel. Excellent value.

Posted Mar 1, 2015
Pros: Value. Quality/price ratio. Staff.
Location: Not so close from the Kyoto station, but OK.
Very nice hotel moderately priced, except breakfast and restaurants which were way too expensive compared with other restaurants in the city. Staff very attentive.
5 out of 5
Recommended
for Families
by A verified traveler

좋았어요~역시

Posted Feb 25, 2015
호텔입구에 안내해주시는 아저씨가 엄청 친절했고 가방 갖다준 직원도 친절 ㅎㅎ 역시 친근감이 드는 교토네요.. 침대도 편안했고..위치도 은각사 가기에 딱 좋은 위치~ 물론 호텔의 컨시어지서비스로 짐도 교토역에서 부치고 구경다녔구요~ 아침에 비가와서 은각사가 너무너무 이뻣어요..ㅠ 호텔뒤쪽도 이뻣구요... 숙소를 잘 선택한거 같아서 동생하고 즐거운 여행이었습니다. 체크아웃하고 나올때도..짐을 호텔에 잠깐 맏겼다가 호텔셔틀타고 가와라마치역으로 고고씽 ㅎㅎ 오사카에서는 쉐라톤 고베에서는 코큐류지오리엔탈 이렇게 묵었는데.. 그중에 가장 편안하고 힐링되는 곳이었네요^^ 7월 9월 또 일본가는데 그때는 교토만 보고싶네용^^ 만족스러웠어요~
5 out of 5
Recommended
for Everyone
by A verified traveler

번화가에서 약간 떨어져 한적한 여유로움을 느낄 수 있음.

Posted Feb 24, 2015
Pros: 일본 호텔들이 대부분 방이 좁은데, 이곳은 엑스트라 베드를 하나 넣었음에도 넓음.
Cons: 주변에 마땅한 가게가 없어 지하 편의점을 이용해야 하는데 물품이 좀 더 다양했으면 함.
Location: 은각사까지 산책하듯 걸어서 갈 수 있음.
전체적인 건물외형 등은 약간 오래된 듯 하나, 9층 테라스에서 교토 동부를 한눈에 바라볼 수 있으며, 이그제큐티브 룸 이용시 10층에 마련된 라운지를 이용할 수 있는데, 교토 야경을 바라보며 와인 한잔 마시니 분위기가 너무 좋음
4 out of 5
Recommended
for Couples
by A verified travelerfrom 関東

東山の落ち着いたホテル

Posted Feb 15, 2015
Pros: 従業員の接客が良い。
Cons: 3泊でしたが、中日に新聞が入ってなかったのとサービスコーヒーパックが補充されていなかったので、チェックを徹底してほしい。
Location: 南禅寺にも近いし、東西線でどこに行くのも便利。
いつもはこんなことないのですが、今回は、テレビ裏の壁が亀裂が入っていて少々気分が悪かったので、修繕してほしい。特に5階のダブルベッドの部屋に繋がる廊下が狭いのでカップルではすれ違いが難しい。ビジネスホテル並みの廊下でしたね。
4 out of 5
Recommended
for Everyone
by A verified traveler

リーズナブル

Posted Feb 14, 2015
(良い点) ・部屋が静かで、お風呂の音が部屋に漏れない ・スリッパ、パジャマなど、アメニティ全体に心遣いが感じられた ・リーズナブル (悪い点) ・ルームサービスが値段のわりに内容がお粗末。パン、ジュースどちらも他のホテルと比較して微妙 ・部屋までやや遠い ・送迎バスを利用したが、祇園では降車のみで乗車できない。やはり立地が遠く不便。
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, free bus to station 25 min away

Posted Feb 12, 2015
No bus after 9pm. Have to pay to use pool and gym -515 yen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wakayama Japan

Great time

Posted Jan 23, 2015
Pros: スタッフの暖かさ
Location: 動物園
スタッフが全員親切だった。幼児連れでとてもよくしていただいた。キッズルームも24時間使える、5階に日本庭園あり。子供が騒いでも嫌な顔をされなかった、反対にぬお菓子をくれたりチェックアウト後もキッズルームを使えた。ぜひぜひまた泊まりたい。
5 out of 5
Recommended
for Families
by A verified travelerfrom 芦屋

とても便利で、心地よい

Posted Jan 16, 2015
Pros: 清潔と静寂さ
Cons: 枕は頼めばあったかもしれませんが、私には少し高めでした。
Location: 南禅寺、動物園、三十三間堂
今回初めてでしたが、対応も良く部屋もランクアップして頂き、とても広くて家族も満足していました。古さも落ち着きを感じる心地よさで、場所も観光や食事の行動範囲の中心としてベストでした。次も泊まりたいと考えています。今度はレストランも使用してみたいと思います。ありがとうございました。