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Reviews of L'Escala Resort

3.5 out of 5
L'Escala Resort
Carrer dels Masos, 4-62, L'Escala

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 351 reviews" "
Rating 8 - Good. 149 out of 351 reviews" "
Rating 6 - Okay. 34 out of 351 reviews" "
Rating 4 - Poor. 7 out of 351 reviews" "
Rating 2 - Terrible. 5 out of 351 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lidia, REDONDO BEACH

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Although it's not close to the beach, it's in a nice quiet area of town. It's a pity the pools are extremely tiny...almost private for each building and not all buildings have one so even though we stayed for three weeks we couldn't use one at all.
Stayed 20 nights in Aug 2023
Response from L'Escala Resort on Nov 18, 2023
Thank you for your comment. We are sorry that you did not use the pools, they are not for private use, all guests have free access to them. There are seven swimming pools, it is true that they are small but they are not exclusive to any apartment.

10/10 Excellent

John

Stayed 20 nights in May 2023

8/10 Good

Moritz

Stayed 3 nights in Apr 2023

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
Extended stay for large groups
These are great for an extended stay. Washer/dryer, large fridge/freezer, plenty of room and a large sliding glass wall. Seven shared pools for the heat. Twenty minutes walk from the beaches.
Stayed 3 nights in Sep 2022

10/10 Excellent

Bruna

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021
Response from l'Escala Resort on Aug 22, 2021
Muchas gracias. Nos vemos pronto.

6/10 Okay

ian

Traveled with group
Liked: Cleanliness, room comfort
Needs some TLC although practical
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness; spacious apartment. Poor ventilation due to no windows.
Stayed 7 nights in Oct 2019

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bike friendly
A comfortable apartment that met our needs very well travelling by bicycle. Not having a kettle was a bit inconvenient.
Stayed 1 night in Oct 2019

6/10 Okay

Rim, Washington DC

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The resort is located at the edge of the town. The highway runs adjacent to it. Although supermarket like Aldi and carfour are in a walking distance but there is no close place to have coffee or drink except McDonald. Beach is at least 30 minutes walk. There is no public transportation to the resort. The apts are spacious and clean. But the supplies in the kitchen are limited. We had to ask the office to give us toaster and kettle. They gave them to us and they wanted to make sure to return them before we leave because it is not customary to have these in the apt. Also the coffee maker works only with their own coffee that they sell in the office. No basic supply like salt, pepper, no dish washer or clothe washing machine detergents. The big bedroom has a big closet and mirror but so many empty walls without a single small table to put small items and vanity. The bathroom is little small in comparison to the size of the apt and only one bathroom for 2 bed room apt. The apartments on the side of the street are below street level. Apartment have patio and table and chairs for eating but inside the apartment stayed dark and we always had lights on. We booked family suite. The apts that faced the pool looked much brighter and a lot of glass. But apparently cost more. The pool is small and nice. But it is shallow. Children 10 and older would not want to swim long. The garden is nice.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Very nice apartment, comfortable, good air conditioning. 20 minute walk to beach
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice environment with private access to the rooms
Stayed 2 nights in Jun 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful!
Stayed 1 night in Feb 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place!
What a great value for the money! Very new and luxurious... highly recommended
Stayed 1 night in Feb 2019

10/10 Excellent

CJE.R., Occitanie, France

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very comfortable, quiet, convenient, easy drive to beaches & restaurants, excellent welcome by friendly Staff. Only downside is the WiFi connection which is a challenge. We had a great stay over the Christmas Celebrations.
Stayed 5 nights in Dec 2018
Response from l'Escala Resort on Jan 6, 2019
Thank you. Hope to see you again.

8/10 Good

Grigori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
We booked an apartment on a ground floor with a garden. It was a pretty quite place while our stay. The apartment is big enough, the kitchen is well equipped with the most required things needed for everyday needs, some of them can be in better condition. The reception staff was very nice and courteous. The key acceptance process was quick with explanations required. Later, we received help from them in orientation and recommendations for interesting places in the area. A safe in the room could be used for an extra charge. Nearby is a big supermarket. It was possible to find parking on the adjacent street or a short walk away.
Stayed 4 nights in Sep 2018

6/10 Okay

Jussara

Far for the beach The bathroom should be more clean.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
We found a pre-heated, large and beautiful appartement. All we needed in it. Even a laundrymachine and dishwasher in the little kitchen corner. Quiet area. Parking along street.
Stayed 1 night in Feb 2018

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
We arrived when the office was closed but we called them in advance to let them know and they sent to us all the instructions to access our apartment. There is free parking outside the building. The apartment looks exactly as the photos on the web. It was clean and big. We will come back.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy stay in Sorrento
The young female staff is probably the nicest and most helpful person in all of the hotel's we went to. She spent time with us to give us really good advice and was very accommodating. The room was immaculate, with free coffee and drink, large and lovely bathroom. Location is also super convenient, within walkable distance into the food and attractions. One down side is if you have a car, it costs 15 euros per night to park. All in all it was a really great place to stay.
Stayed 1 night in May 2017

2/10 Terrible

Karen, France/USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, flooded bathroom, terrible customer service
We initially loved the space, which was quite spacious and modern, that we added another night to our three-night stay after arriving. But on our second morning, the bathroom sink, which had been draining slow since our arrival, refused to drain and the toilet wouldn't flush. The toilet wasn't clogged - the tank just wouldn't fill with water to flush. A guy came to fix it and in the process disgusting clogged sink water flooded the bathroom. We then called to have them clean. The housekeeper "cleaned" by taking used towels on the bathroom floor to wipe up the water. No soap, no mop. She then took other towels that the plumber had placed on the bathroom trash can back on the sink. No cleaning of the sink vanity, either, which had also been flooded with dirty water. We went to the office to complain and asked if there was something they could do to make up for the inconvenience, since we'd spent our morning trapped in the room since we couldn't access the bathroom to get ready to leave. The clerk was unconcerned, said "No, there is nothing." No apology even. If she couldn't discount the room, she could at least have offered a free bike rental or some coupons. At the very least apologized. We ended up canceling our last night there because if that's the way housekeepers "clean" rooms, then we didn't feel anything was clean at all! Also, I wouldn't recommend L'Escala itself to anyone coming from abroad.

10/10 Excellent

W, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is comfortable with seperate bedroom & living room. The overall environment is great and the parking is convenient. Quite but easy to access. Close to the town center & beach, easy to go to nearby cities. The kitchen is modern & well equipped. Only Wifi is not convenient.

8/10 Good

stanley, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and good value
Ok but try not to choose a ground floor room as there is noise from room above

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value, very clean and quiet. Good location for exploring the area.

10/10 Excellent

John, Beverley, East Yorks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern, comfortable apartments
L'Escala Resort is perfect for a short break, particularly out of high season when prices are amazing value. You do need a car however. The sea front of L'Escala is beautiful and there are lots of interesting places nearby.

10/10 Excellent

patrick, dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
wonderful

8/10 Good

Hans

Liked: Cleanliness, staff & service, room comfort
Good hotel for a reasonable price
We stayed 4 nights in pre-season, for a special offer price. Good room with small kitchen, fully equipped. Small swimming pool nearby. Wifi available but at additional cost. Table and chairs at balcony not clean and not comfortable, used own chairs. Several grocery stores nearby. Very good room, certainly at the special price.

10/10 Excellent

L & G, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
we loved everything about L'escala resort. we arrived at L.Escala at midnight with no sat nav and with one call to the resort someone came and escorted us to the apartments. this was the start of a wonderful stay, nothing too much trouble, will definitely go back.

6/10 Okay

Garry, Yorkshire

Liked: Cleanliness, room comfort
Relaxed environment
Clean apartment and a certain amount of privacy. Services unclear, however there was always someone at reception who spoke English. Not a hotel, but a series of apartments - ground and first floor. No food available, but plenty of local restaurants and there are 2 supermarkets within a few minutes walk. Wifi was weak and I feel should have been included.

10/10 Excellent

Carme

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Se escucha ruido de los apartamentos de arriba , pero el lugar está muy bien
Stayed 3 nights in Mar 2024

10/10 Excellent

Carola

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Nabiha

Stayed 2 nights in Jan 2024

10/10 Excellent

Virginie

Traveled with family
Liked: Cleanliness, room comfort
Bon établissement. Excellent rapport qualité prix
Excellent rapport qualité prix, nous étions 2 adultes et 3 enfants. Appartement super spacieux, moderne et avec beaucoup de rangements. Hors saison mais payer moins de 150€ pour 2 nuits à 5, c'était vraiment pas cher par rapport à la présentation. Nous avons été agréablement surpris. L'accueil était Agréable et souriant. Que du positif. Places de parking juste en face de l'appartement.
Stayed 2 nights in Jan 2024

10/10 Excellent

Aws

Stayed 1 night in Jan 2024

10/10 Excellent

Cyril

Liked: Cleanliness, room comfort
Sejour ideal
Super sejour.accueil nickel. Cadre reposant.a renouveler
Stayed 4 nights in Dec 2023
Response from L'Escala Resort on Jan 4, 2024
Bonjour, merci pour votre commentaire. Nous travaillons à nous améliorer.

8/10 Good

Ramon

Stayed 5 nights in Dec 2023
Response from L'Escala Resort on Jan 4, 2024
Muchas gracias por su aportación.

10/10 Excellent

Jean-François

Liked: Cleanliness, room comfort
Intéressant séjour
Nous venons régulièrement passer une semaine dans ce complexe ; le seul reproche que l'on pourrait faire est le problème de stationnement. Etablissement un peu excentré mais magasins à proximité et possibilité de promenades
Stayed 7 nights in Dec 2023
Response from L'Escala Resort on Jan 4, 2024
Bonjour, merci pour votre commentaire. Nous travaillons à nous améliorer.

10/10 Excellent

Banan

Stayed 2 nights in Dec 2023
Response from L'Escala Resort on Jan 4, 2024
Gracias por su aportación

8/10 Good

Karam

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from L'Escala Resort on Jan 4, 2024
Gracias por su aportación

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Tuvimos problemas para hacer el check-in a traves de la maquina que esta fuera de recepción y tuvimos que llamar dos veces al número que tenian de contacto del hotel. Estancia cómoda, muy curioso que las habitaciones también tuvieran un lavamanos.
Stayed 2 nights in Dec 2023
Response from L'Escala Resort on Jan 4, 2024
Gracias por su comentario, estamos trabajando para mejorar.

10/10 Excellent

Mathias

Stayed 4 nights in Dec 2023
Response from L'Escala Resort on Jan 4, 2024
Muchas gracias por su aportación.

8/10 Good

Xavier

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from L'Escala Resort on Jan 4, 2024
Moltes gràcies per la seva aportació.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Appartements très bien conçus, propres et agréables. Seul l'état de la douche est à revoir (joints moisis et pommeau vétuste).
Stayed 2 nights in Nov 2023
Response from L'Escala Resort on Nov 22, 2023
Merci pour votre commentaire. Nous apprécions votre séjour dans notre établissement et nous travaillons à nous améliorer.

10/10 Excellent

elsa

Stayed 2 nights in Nov 2023
Response from L'Escala Resort on Nov 22, 2023
Muchas gracias por su valoración.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Bon séjour dans cet hôtel, bon accueil
Stayed 2 nights in Nov 2023
Response from L'Escala Resort on Nov 18, 2023
Bonjour, merci beaucoup pour votre comentaire.

10/10 Excellent

Malina Eugenia

Liked: Cleanliness, property conditions & facilities
Un encantó todo!!
Stayed 2 nights in Nov 2023
Response from L'Escala Resort on Nov 18, 2023
Muchas gracias por su comentario.

8/10 Good

Reinhard

Traveled with partner
Liked: Cleanliness, amenities
Die Unterkunft ist etwas in die Jahre gekommen. Dafür war die Rezeption sehr freundlich und hilfsbereit, die. Zimmer und Einrichtung sehr sauber.
Stayed 8 nights in Nov 2023
Response from L'Escala Resort on Nov 18, 2023
Vielen Dank für Ihren Kommentar.

8/10 Good

wojciech

Liked: Cleanliness, room comfort
Lieu a revenir
Bon sejours dans les bonnes conditions
Stayed 5 nights in Oct 2023
Response from L'Escala Resort on Nov 18, 2023
Merci beaucoup pour votre comentaire.

4/10 Poor

anais

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Les voisins bruyant que crier et plein de cheveux sur la table et dans la douche
Stayed 1 night in Oct 2023
Response from L'Escala Resort on Nov 18, 2023
Merci beaucoup pour votre commentaire. Nous sommes désolés que votre expérience n'ait pas été agréable, nous nous efforcerons de le résoudre.