Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
96% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Madrid

Hotel muy céntrico.

Posted Jul 29, 2015
Pros: Su ubicación, el trato personalizado del personal del hotel y su confort.
Cons: Poco, pues está bastante bien en lo relativo al hotel; se echa de menos algún parking exclusivo para los vehículos de los clientes del hotel.
Location: Su ubicación es inmejorable, se llega perfectamente en coche y en transporte público. El entorno es muy bueno y cercano al casco antiguo.
La experiencia en el hotel ha sido magnífica, tanto en el trato del personal del hotel como en las instalaciones. La habitación era bastante cómoda, tranquila, con buen baño y bastante acogedora.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel very well located for shopping and the

Posted Jun 29, 2015
We stayed nearby at another hotel first and the Universal Hotel was very helpful in storing luggage whilst we completed our Camino walk. They were also helpful whilst we stayed and allowed a 2pm late checkout. A nice experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
Buena ubicación. Mal insonorizado. Hacía demasiado calor en la habitación y no había aire acondicionado.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

OK place, great location.

Posted Jun 6, 2015
No air conditioner in the room. Noisy, no WiFi in room. Only in the lobby. Great walkable location.
5 out of 5
Recommended
for Everyone
by A verified traveler

We enjoyed it; friendly staff, easy transportation

Posted Jun 4, 2015
It was wonderful, we were on the 7th floor with great view of the cathedral, breakfast was great, buffet, five or seven euros. The bus stops right in front. The cathedral is only 10 minute walk or less. It's on a main plaza that is familiar to everyone and the hotel was easy to find from the cathedral where we walked on El Camino.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
Pros: It is walking distance to the food and the cathedral and park. Most importantly, a bus stop for the bus to the airport and all other areas.
Cons: Paint the elevator and also fix the walls, repaint as they are scratchy.
Location: It is walking distance to the food and the cathedral and park. Most importantly, a bus stop for the bus to the airport and all other areas.
The hotel lobby is not pleasing enough specially the elevator outside looks. Painting would be nice. The room is spacious and the shower is clean. Staff was courteous and helpful and speak English well.
5 out of 5
Recommended
for Couples
by A verified traveler from Canvey Island

Our return to Santiago

Posted May 14, 2015
Pros: The quiet,the staff the location.
Location: Santiago de Compostela is a lovely place, easy to walk around, plenty of eating places..... also feels very safe.
We first went to the Husa Universal a few years ago and enjoyed our stay,so decided to return, the hotel has been refurbished and looks really good, the location couldn't be better and the reception staff are old fashionedly courteous . Was all in all a lovely stay and hopefully we will return again.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Didn't live up to measure.

Posted Apr 6, 2015 on Hotels
I booked because of the photos and the value. The reality was very different! My room was one of the worst I have stayed in. Don't take room 401. I stayed in lots better albergues or hostels along the camino. A big disappointment to my stay in santiago de compostela The staff were very helpful though. And perfect for airport bus.
5 out of 5
Recommended
for Families
by sandra from Washington DC

Clean and affordable.

Posted Mar 28, 2015 on Hotels
It was great and the price was unbelievably inexpensive.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 23, 2015
Location: Muy bien ubicado Para ser 2 estrellas esta bien Lo recomiendo
Muy bien ubicado Para ser 2 estrellas esta bien Lo recomiendo