Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Di from sydney

average hotel at edge of busy overpass.

Posted Nov 2, 2013
Pros: nothing
Cons: staff attitude. 'edgy' 'modern' brightly coloured furniture is actually ugly and adds to lack of welcoming feel and gives clinical business feel to ,
Location: there's a supermarket nearby and that's it. bus has to be taken to historic centre.
staff unhelpful, unfriendly in manner, particularly a woman called susana. staff at reception not warm or welcoming. too interested in their paperwork to be helpful or engaging with visitors, they prefered speaking to spanish visitors than other nationalities. staff at cafe bar ok but reception staff stink. impatient and dismissive. room ok but details such as torn curtains not very nice ,cleaning ok but basic. hotel too far from the historic centre which is what most visitors are interested in. atmosphere of hotel cold and clinical, more a conference centre type of place. I would not stay there again.
4 out of 5
Recommended
for Everyone
by Pilgrim from Canada

Good hotel but too far from the centre of the town

Posted Oct 7, 2013
Pros: Cleaness
Cons: Our room was in 6th floor and the water pressure was very low.
Location: It is too far from the center of the city but it was near the train station
Facility was very good but only exception was that water pressure was very low. It took about 30 minutes to walk to the center of the city.
5 out of 5
Recommended
for Families
by ceci from venezuela

Excellent hotel!!!

Posted Sep 5, 2013
Pros: The staff is good. They help you to be comfortable
Cons: Anything
Location: The hotel is ubicated around 20 min. walking to the center of Santiago
Too comfortable!!! Ideal for families. The rooms are big and comfy.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 6, 2013 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 2, 2013 on Hotels.com
5 out of 5
Recommended
for Families
by Mrs. Palau

Mrs Palau

Posted Mar 7, 2013 on Hotels.com
Excellent hotel, staff very helpful and nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice and clean

Posted Oct 28, 2012
Nice and clean. 5 euros taxi to Cathedral city center
5 out of 5
Recommended
by Jean

This traveler left a rating score only Posted Oct 20, 2012 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Sep 1, 2012
Pros: Breakfast and the helpful staff
Cons: One thin pillow not good. Ac needs refurb.
Location: 15 to 20 mins walk or 6 euro cab ride from old town.
Very good breakfast. Excellent reception desk staff. A/c noisy and not very effective.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Modern Hotel

Posted Jul 22, 2012
Very good hotel comfortable short walk from city centre