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Staff were pleasant and helpful. The room was updated and clean. The pool area was well maintained. Plenty of dining options clise by. Short drive to downtown La Crosse. Would definitely stay here again.
Dear Paul,Thank you for the great review and we hope to see you again soon!
6/10 Okay
Justin
Traveled with partner
Oct 29, 2023
Liked: Staff & service
Disliked: Amenities
Listed online as pool and hot tub and the hot tub had been removed months in advance of our stay. So it was sad to not have what we were looking for in our stay... honeatly would have booked elsewhere to have a hot tub.
The rest of the stay was good, average to slightly above.
Justin
Stayed 1 night in Oct 2023
Response from Dakota T GM on Oct 30, 2023
Dear Justin,I'm unsure where you are seeing a hot tun advertised as we haven't advertised having a hot tub for many years.
Every time we walked into the room, we could smell old cigarette smoke. Also there was no milk offered at breakfast but we’ve run into no milk before for continental breakfast at other places.
Rex
Stayed 2 nights in Oct 2023
Response from Dakota T. GM on Oct 26, 2023
Dear Rex,Thank you for taking the time to leave some feedback. We hope to see you back in the future.
The staff was friendly. Breakfast was good. The only thing we found as a problem, was we called the hotel directly to book a room and save you guys money, asked for a room for the weekend and were told all booked. But when we went online to expedia.com, we were able to book a room right away.
mark
Stayed 3 nights in Sep 2023
Response from Dakota T GM on Sep 29, 2023
Dear Mark,Thank you for your feedback. Room availability is constantly changing especially on high demand weekends. We hope to host you again in the future.
It really is a great hotel. If you are looking for a place to stay in the area, give this one a try. My only complaint is that they told me upon check in that they don't normally take locals or any residents living within a 40 mile radius which I found odd. Was told that it's company policy. I live just one town over and needed a room for one night. I was told that they would let it slide since I had already paid and it's only for one night. Strange. Other than that, it's a great hotel.
Adam
Stayed 1 night in Sep 2023
Response from Dakota T GM on Sep 29, 2023
Dear Adam, Thank you for your feedback. We appreciate you choosing us for your one night getaway.
I always stay at this comfort inn when I stay in Onalaska. It is always clean and quiet. This time I was put into room 139 which is right by the breakfast room. The room was fine but so noisy. I was able to move on second day but this room is in a very bad location
Aimee
Stayed 2 nights in Sep 2023
Response from Dakota T. GM on Sep 12, 2023
Dear Aimee,Thank you for all your wonderful feedback and its great to hear we are your go-to hotel! I apologize for the room location for your first night, I'm glad we were able to move you the second night. Next time you are in town we will definitely do better to keep you away from the breakfast area!
10/10 Excellent
Michelle
Traveled with partner
Sep 3, 2023
Liked: Amenities
The breakfast was awesome! Lots of options, both hot & cold. The coffee was tasty & had my fave creamer!
Michelle
Stayed 1 night in Sep 2023
Response from Dakota T GM on Sep 12, 2023
Thank you for the wonderful feedback Michelle!
10/10 Excellent
Daniel
Aug 26, 2023
Liked: Staff & service
Daniel
Stayed 1 night in Aug 2023
Response from Dakota T GM on Aug 31, 2023
Dear Daniel,Thank you very much for the great review.We hope to See you again!
It looks and smelled like it was recently remodeled. The bathrooms are in dire need of towel bars, ours had none, just a hook on the back of the door. Also the tub drain was very slow, maybe a hair ball, making the tub become slippery.