Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from minnesota

Good hotel within walking distance to downtown etc

Posted Aug 6, 2014
Love the location to restaurants, shopping and ice cream!
Comment from Hotel Management
Aug 18, 2014 by Hotel Staff, Hotel Management
Dear Patty, Thank you for taking the time to comment on our hotel. We are glad to hear you had a good stay. Please come and join us again soon.
3 out of 5
by A verified traveler from Minneapolis

Not as nice as I expected.

Posted Aug 2, 2014
The location was good but it was very basic. The mattress had deep sag areas. There was body hair on the sheets. The fitness center consisted of two treadmills and two elliptical trainers and no other equipment.
Comment from Hotel Management
Aug 18, 2014 by Hotel Staff, Hotel Management
Dear Val, Thank you for telling us about your stay. How you value your experience is important to us. We sincerely apologize for any housekeeping issues that may have negatively effected your experience. We do understand that our workout facility offers limited equipment. We do have a strong relationship with a full gym right downtown. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
The hotel staff was very friendly - everyone from the front desk, housekeeping and the hotel restaurant. The rooms are nicely appointed and clean. We will return if we head back to LaCrosse.
5 out of 5
Recommended
for Everyone
by A verified traveler from minneapolis

Good downtown location.

Posted Jul 16, 2014
Pros: Location and -- see above
Cons: Parking charge unusual.
Location: River Park, downtown restaurants, bars plentiful.
Clicked on "handicap" access ability (recent hip,operation) and hotel delivered! Couldn't have been more accessible - shower, location, ...
4 out of 5
Recommended
by A verified traveler

in old downtown

Posted May 20, 2014 on Hotels.com
very pleasant
3 out of 5
Recommended
for Business Travelers
by Liz from Frankfort

Overall was a good experience

Posted May 9, 2014 on Hotels.com
The location of this hotel is awesome. It was neat and clean and the service was okay. Restaurant that is attached was pretty nice as well.
3 out of 5
Recommended
for Everyone
by A verified traveler

It would be nice to have breakfast

Posted May 5, 2014
I have stayed at less expensive hotels and have breakfast and free parking. I think I would look for a hotel that has more amenities. The location was great
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 5, 2014
Clean, quiet rooms. Downtown location is close to river, shops, restaurants
5 out of 5
Recommended
by AW from Chicago

Comfy and in the heart of Downtown La Crosse

Posted Apr 30, 2014 on Hotels.com
Friendly staff. Very convenient downtown location! Clean and comfy room. Very nice pool and hot tub which we had all to ourselves one evening, surprisingly. We parked in the adjacent parking garage which is connected to the hotel by a short skywalk. Our only problem with that is the location of the garage elevators and how to get from the elevators to the hotel side entrance isn't clearly marked if at all so we hauled all our luggage down staircases.
4 out of 5
Recommended
for Getaway With Friends
by kristy sharpe from la crosse, wi

Posted Apr 23, 2014 on Hotels.com
Our experience was good. I was annoyed that i had to pay for parking in a lot that was free for other travelers. Restaurant had good food and service.