Ratings based on 474 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located.

Posted Aug 18, 2014
Pros: location and pool
Cons: cleanliness of the room.
Location: Many things on the river and downtown Lacrosse is wonderful. Ate at the Waterfront restaurant and it was EXCELLENT!
Very nice hotel. We enjoyed our time in the lacrosse area.
5 out of 5
Recommended
for Everyone
by A verified traveler from madison

Great hotel

Posted Aug 2, 2014
Pros: Cabin motive and quiet comfortable toom. Great whirl pool
Cons: Still waiting to hear from expedia on a discrepancy in the price. I've sent them 2 emails but no response. Expedia customer service is non existant.
Location: Mall and loggers baseball.
Hotel and facilities were excellant. I would recommend this hotel to everyone.
2 out of 5
by A verified traveler from Illinois

Posted Jul 28, 2014
Pros: character is good, like the moose out front
Cons: cleanliness, soundproofing
Not very friendly people at the reception desk. Had a mix up, my fault, in making reservations. There was no offer to help me find another room in the area, simply we're filled. The noise level on the second floor was terrible. I know you can't help children running and yelling in the hall but simple conversations should not be able to be heard as clearly as we heard them. We even heard the buzzing of a cell phone in the next room. You might want to check the length of your shower curtains, I felt I was going to step on it an pull the entire thing down. the stool had not been cleaned recently, a ring was in the bowl - yuck!! The kicker: I booked thru expedia, did not receive any points, really!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Cons: It would be nice if breakfast started earlier and if there was more selection of things to eat.
Wonderful hotel!!! Super clean!! Would stay there again without hesitation!
3 out of 5
Recommended
for Everyone
by A verified traveler

Not What We Anticipated

Posted Jul 20, 2014
Pros: location
Cons: sound proof rooms if you can
The walls between rooms are so poorly insulated, we could actually hear the people next door laughing and talking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
This is the second time we've stayed here, it's very nice, clean, comfortable place to stay! We were not travelling with children , but if we were they would enjoy it too!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 16, 2014
Cons: There was no ice in the ice machine ;(
This was our first stay and we were extremely pleased. The location is ideal and the facilities are wonderful. The staff is friendly, the room is great, and the continental breakfast is a great addition for families.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
Cons: The only issue was the Bar for Food only offer 3 choices of frozen pizza.
They had nice rooms. Just wished they had more to offer than 3 choices of frozen Pizza.
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Our new place to stay in the LaCrosse area

Posted Jul 7, 2014
Pros: Room size, bed, pools.
Cons: Cleanliness of the room and allow food and drinks by the pool.
Overall very pleased. Lots of room inside the room to move around. The beds and chairs were comfy. The common areas were numerous for entertaining relatives without having to go into the room. View was really nice from 3rd floor...I'd recommend it. Pool and hot tub were all in great condition. Kids had a ball. Popcorn in the lobby in the evening was a nice bonus...just could not take any food into the pool area. That seemed a little restrictive. I understand no glass, but no food at all was not fun for the stay. Change that rule and it would have been near perfect. Staff was very friendly and accommodating. The maids need to be checked up on. I did find a piece of candy on the floor under the edge of the bed...it was not ours. All in all a great stay!
2 out of 5
Recommended
for Everyone
by A verified traveler from LaCrosse

Check your room reservation!

Posted Jun 24, 2014
We paid for a deluxe king and they gave us a standard double. We were so tired that we didn't pay attention to it until we checked out. We talked to the manager about it and I feel that she compensated us fairly.