Desk, iron/ironing board, alarm clocks
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Reviews of Best Western Plus Rama Inn & Suites

2.5 out of 5
Best Western Plus Rama Inn & Suites
1711 21st Street, La Grande, OR

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 41 reviews" "
Rating 8 - Good. 17 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 5 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and helpful. Everything was very clean and well maintained. Nice breakfast available with mini omelettes on Sunday. Easy access to freeway and downtown area.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our toilet ran ever 2 minutes the whole time. So we didn’t get any sleep.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The person at the front desk was one of the friendliest and helpful I have encountered in 35 years of hotel travel. Even though she was working a double shift, she was amazing.
Stayed 1 night in Feb 2019

10/10 Excellent

Johnny, Portland, OR.

Liked: Cleanliness, room comfort
My only complaint was that the door to my room, 130, was sticky on the bottom and that I needed to lift the door when opening and closing it to avoid making a lot of noise.
Stayed 2 nights in Oct 2018

10/10 Excellent

Carlos, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great breakfast. Very comfortable rooms.
Stayed 1 night in Sep 2018

10/10 Excellent

Ray, Allyn, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Bob, Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near freeway, but quiet. Good restaurants within short drive
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is probably the best in the area. The staff was the best ever! If we have the need in the future, we will most likely stay there again. The down side - Bathroom way too small! :-(
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Teresa, Kamiah, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was wonderful and we could see are car from the room which is important when you have a classic car. Location really was hard to find because we don't know the area but thank goodness for GPS on my phone.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2018

2/10 Terrible

Rita, Midvale, UT

Disliked: Staff & service
Don't encounter a snowstorm
Our experience was nothing but nice. We made reservation on January 2, 2017 at 5:00 PM for January 3, 2017. Watching the evening news we realized that a huge snowstorm is in our path en route to Salt Lake City. I immediately called the hotel at 9:00 PM to cancel our reservation for the 3rd. The clerk on duty was not able to help me and informed me to call back in the morning when the manager is on duty. I did call the first thing in the morning to cancel my reservation. I was aware of a 24 hour cancellation policy. She was anything but helpful and would not budge from the policy not even in the event of the huge snowstorm. I ask if they would refund 50% since we need a hotel for the next day. Needless to say, we did not stay there the next day when the storm had passed and we were able to travel. Better safe and dead.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not repeat!
Although a good location room was not clean! Trash from previous guest still in trash bin, carpet dirty, toilet not fixed tightly to floor. When they "cleaned" room they only appeared to make bed. No towels were replenished, trash wasn't emptied and bed coverlet left in pile on floor. Not enough food - Many guests were coming in for breakfast but they ran out of food way too early. They had no milk for cereal, a guest had to go to store to purchase more for their children, employees were not going to do anything.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Overall this hotel is a five star. The staff was great and the room was very clean.

8/10 Good

Friend of Bill, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable Hotel in La Grande
I stayed at Best Western while attending a weekend event in La Grande. It was very convenient and close to everything, Walgreens, Fred Meyers, Denny's, fast foods, Dutch Bros., Pizza, freeway. Room was comfortable and had a free breakfast with more than hard boiled eggs and yogurt. Had really good cheese omelette and sausage, waffles, scrambled eggs and bacon, etc. Bed was pretty comfy but a little worn in....it was quiet and always had parking close to entrance for those late returns. A little spendy but I had AARP discount which helped. I would stay there again if ever in La Grande.

8/10 Good

Rachel, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price a little high, but very nice
We choose to spend a little more because the reviews at other hotels in LaGrande kind of scared us a little. When we arrived, we found it was almost in the same parking lot as Comfort Inn and a couple others (Sandman and I can't remember the other). I asked Comfort to show me a room just for comparison, and I think we would have been fine staying there given the price difference. Anyway, the room was quite nice, the breakfast was good with a decent selection of eggs, sausage, yogurt, fruit and all the usual carb choices. They had good hot chocolate which I appreciated since we don't drink coffee. The indoor pool was exceptionally nice, literally the perfect temperature. The have an onsite laundry which was appreciated so we didn't have to take our wet swimming stuff in the car. I am usually very uncomfortable in hotel beds, but these were better than average I would say. At least I didn't wake up with aching hips! Overall good, just on the high end of the price range for the area. This was our first time staying in BW Plus, I will do it again in the future.

8/10 Good

karolpdx, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort in the desert
Exceptable facilities in Eastern Oregon. Nice to come to this hotel after the long drive. The breakfast was ok. I am gluten free so I could eat the eggs and juice. Sausage was also available as well as the many cold selections, waffles, and coffee. The temperature unit was easy to use. I turned off as I don;t care for AC. I had a refrigerator and micro wave, a big plus. My room was very quiet after I requested an initial move to a new room due to activity next door. I had trouble with the TV which probably needs to be replaced. Strange pixels appeared and lost sound occasionally,room 235.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable and friendly hotel
We spent one night in La Grande on our way home to Seattle. We had a King size bed that was very comfortable and the flat screen TV was terrific. The room was clean and the heat/AC relatively quiet. I would be happy to stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean and updated room. Quiet and the beds and pillows were comfortable.

8/10 Good

AJ

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Very nice stay. We were only there over night but was great and would be nice for more than one night. The only problem is there is no elevator so if you have a lot of luggage then that's a problem or a good workout.

8/10 Good

AK, Oregon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Best place in LaGrande
Overall nice place. Clean rooms but beds and pillows were very uncomfortable.

4/10 Poor

Frequent travel

Disliked: Staff & service, property conditions & facilities
Not worth the rate I paid for
The room was okay, the facility does not live up to it's billing as a Best Western Plus Inn. For the money I paid for, I could have stayed in a nice room with a King Size bed in a three star hotel in Boise or probably Wildhorse. Expedia also charged me more than I was expecting which made it worse. The only good thing about it is it's location close to the freeway.

8/10 Good

J&T, Redmond, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Grande, Oregon - first time guests
Very nice, clean hotel with great amenities including an expansive selection of choices for breakfast. The bed was very comfortable and the room was very quiet. The large screen tv was a bonus! Our room was so clean that we tipped the maid. The price was very reasonable for the location and included a nice sized refrigerator and microwave oven. We will definitely stay at this hotel in the future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay over this past weekend. Staff was very friendly and helpful. Enjoyed the wide variety of coffee that they served during breakfast. Room was very clean and the soap, shampoo and conditioner were surprisingly good products.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming!
We were spending a quick night in La Grande while there to meet my new nephew. The room was so clean, well appointed and comfortable. LOVED the pillows! My daughter sure enjoyed the pool as well. It was a nice, clean place with good people - can't beat that!

8/10 Good

Laura, Oregon City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the hunt.
This hotel is easy to see from the freeway...and very hard to locate once you're off the freeway! And, I have yet to understand why anybody would build a 2 story motel with no elevator! That being said, the staff was friendly, the room was very nice, the bed was comfortable, and the breakfast room was nicely provisioned with plenty of tables for all the people taking advantage of this very nice convenience! All in all, a nice last night after nearly 2 weeks on the road.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fairly quiet even though close to freeway.
Visiting Homecoming at College. Clean, quiet would stay again. Not the easiest Hotel to fine. Had to weave in and out to find it. Trees and building around it Hid the sign, except for the one tall sign.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Accomodating
The hotel staff was very accommodating in allowing us use of the dining room in the evening, getting milk for our toddler, and setting up the crib. They could not be nicer.

6/10 Okay

PJ, Corvallis, OR

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not bad for La Grande
All was good except for the bed which had a big dip in the mattress on one side so you were sleeping in a hole. It was nice and clean, and the breakfast was great.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean place to stay, pool area a little iffy
Had a great one night stay there. Was grossed out when another person staying at the hotel was picking dead skin off of her heels and throwing it into the hot tub. Pool could have been a bit warmer as well. Room was great, clean and safe although.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Would stay again
Nice and clean and easy to find. Good breakfast too.

8/10 Good

Judy, Portland, OR, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel / family friendly
This is a family friendly motel. Lots of ways that they've tried to make things comfortable for folks passing through LaGrande. It seems to be the best place to stay in this small town.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try somewhere else!
Poor hotel with little or nothing to commend it.Itneeds a major upgrade and some staff training.

4/10 Poor

Vacationer, Honolulu, HI, USA

Disliked: Property conditions & facilities, room comfort
Plain and not convenient
We were looking for the best overnight in LaGrande to be able to enjoy the recreation in the Blues the next day. I hope this wasn't the best. Second floor without an elevator, surly and overworked front desk, although the cleaning staff was a bright spot. Very plain room with not comfortable bed. Location right by the freeway but still hard to find, sort of negates value of easy on and off the road. We'll try someplace else next time.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not very many choices in LaGrande...just ok
NOt too much of a choice in LaGrande, OR, so it was OK, but if there was a Hampton Inn, I would have rather stayed there. Nothing too exciting...a place to sleep, but beds sagged, room/hotel needs updating.

8/10 Good

Carol, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It Was A Dark and Rainy Night...
The only negative was that there was no signing from the ramp off the interstate to the hotel. Even though I could see the hotel sign from the freeway before I exited, it was located in a maze of small roads and driveways, semi-mall-like. I arrived about 11:45PM. It was dark and rainy. At one point I accidentally reentered the freeway and had to go on for 2 miles before I could get off. It took me 45 minutes from the time I arrived in La Grande to find a motel that was about 5 blocks from the exit ramp!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent
We stayed for two days and found the personnel to be very helpful guiding us around the area. They were polite and very congenial . It was clean, conveniently located, and had a great breakfast.

6/10 Okay

Kaylene, Salt Lake City, UT

Liked: Cleanliness, room comfort
Disliked: Staff & service
OK
The room was fine, but nothing spectacular, especially for price. The exercise room was crazy small and really warm. Pool was nice. Breakfast - better to walk to Wendys or McDonalds - food not restocked and not very good anyway. I could handle all that but the worst part was the staff. They were either rude or totally disregarded you. That was very disappointing to go with questions and they could not be bothered to help you.

8/10 Good

Susan, Hailey/Ketchum, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
I left my passport in my room. Michelle, at the front desk, was wonderful helping to return it to me in Canada. Very helpful with restaurant suggestions.