Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
1.7 Room cleanliness
2.3 Service & staff
2.0 Room comfort
2.0 Hotel condition
They paid and stayed.
for Getaway With Friendsby Erica V. from The Woodlands Tx
UnsatisfactoryPosted Apr 2, 2013 on Hotels.com
Not at all what I was described at the time of booking. It was supposed to be no smoking and the smoke odor was so strong I had to buy plug ins just so that I could handle it. I asked for a bathtub with jets and that was not the case. Terrible and poor house keeping.
for Everyoneby A verified traveler
Great Hotel close to shopping areaPosted Apr 2, 2013
Location: Close to Food and shopping
La Vista hotel staff was freindly and willing to make my stay a enjoyable one. The rooms were clean and staff serviced daily and check with customers to see if they needed anything, Area was quiet and relaxing
by Jenny from Texas, USA
NO fitness facility, NO breakfast, NO honestyPosted Jun 22, 2012
Pros: The non-smoking room didn't smell smoky.
Cons: Lack of honesty, No breakfast, No Fitness Facility, Ugly towels
Location: Next to a rundown shop of some kind. Close to La Joya ISD.
First, it says there is a fitness facility - there isn't. Second, it says there is breakfast - juice and coffee is NOT breakfast as far as I am concerned. When I complained about this the manager said he couldn't afford breakfast; if I wanted breakfast I should pay $159 at a high priced hotel. I said if he didn't want to have breakfast he shouldn't have it listed on the internet. He said he couldn't do anything about that. I noticed that they, then, put out a little box of doughnut holes. It was the same box for at least two days. The gallon of juice sat out on the counter with no ice or anything to keep it cold. Third, the towels were so gray they looked like they had been used in a mechanics shop. They weren't changed either, I could recognize the spots. Fourth, it says there is a kitchenette and there is a picture of one. I got a microwave sitting on a little fridge that sounded like a ticking bomb. No sink, no coffee maker, nothing else. (No iron either) Fifth, I did not get the type of room I booked. They said it was because they were too booked when my reservation came in. The parking lot was nearly empty the entire time. Sixth, some little kid ran up and down the hall screaming until after midnight.
by A verified traveler
ServicesPosted Jan 24, 2012 on Hotels.com
They charged an extra day that we didn't stay. We are not going back again. Because we feel that they took our money.
by A verified traveler from Lake Jackson, Tx
La Vista Hotel location vs. necessityPosted Aug 15, 2011 on Hotels.com
It was very convenient because it is right on Hwy 83 and close to restaurants but inside the rooms are not clean looking because the linens and towels are so dingy that they look yellow. I would visit it again only as a last resort.
by A verified traveler from Monterrey, Mexico
Posted Dec 28, 2010 on Hotels.com