Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
4.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Humberto from Mex

Great hotel useless staff

Posted Oct 28, 2013 on Hotels.com
The hotel and the facilities were great, but staff is useless when you need help. I made my reservation thru hotels.com and when I arrived to the hotel they did not had my reservation, they told me they were full. No one had a answer and could not help. Finally after many hours trying to figure out why my reservation was not respected, I got a room. My reservation was full paid and at check in again they were charging me the whole stay and I show them my reservation was paid and again a long journey trying that some one could fix this issue.
5 out of 5
Recommended
for Business Travelers
by Business Woman from Amsterdam, The Netherlands

Best option in La Paz

Posted Apr 27, 2013
Pros: Brand new hotel with excellent services
This is a brand new hotel very well located in La Paz. With a good internet connection and a good breakfast buffet is a great option for business travellers and others. The staff couldn't be more helpful, always trying to do their best. Probably one of the best options in La Paz I would definitely recommend this hotel.
Comment from
Jan 1, 2014
Dear Mrs, Thank you vey much for your comment about CASA GRANDE HOTEL. We appreciate it and will be glad to have you soon here again. Best regards, Ana María Fernández Sales Manager CASA GRANDE HOTEL