Property entrance
Check availability

Reviews of Hotel Europa La Paz

4 out of 5
Hotel Europa La Paz
Calle Tiahuanaco N. 64, La Paz

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 355 reviews" "
Rating 8 - Good. 95 out of 355 reviews" "
Rating 6 - Okay. 32 out of 355 reviews" "
Rating 4 - Poor. 6 out of 355 reviews" "
Rating 2 - Terrible. 4 out of 355 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and service

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just off the "main drag" of La Paz that has plenty of dining and shopping options. It was very economical. Check-in at 3 AM was prompt. Breakfast was the typical hotel buffet with eggs cooked to order. The same location was used for lunch and dinner. The menu was adequate. We did not use room service, but it was available 24 hours and used the same menu as the restaurant. The regulars rooms do not include a mini-bar/refrigerator, nor did the hotel (including the restaurant) have a microwave for reheating leftovers from dining.
Stayed 6 nights in Dec 2023

8/10 Good

Francis, San Diego

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful
Stayed 2 nights in Dec 2023

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2023

10/10 Excellent

Demetrius

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fith time here. Great people
Stayed 1 night in Nov 2023

10/10 Excellent

FAWN

Stayed 1 night in Oct 2023

10/10 Excellent

Duane

Stayed 1 night in Aug 2023

10/10 Excellent

Stephen T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel and breakfast ive had in Bolivia...and ive been in 4 hotels
Stayed 1 night in May 2023

2/10 Terrible

john, mississauga

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had two showers. Both times I had to wait for rusty water to become clear water. The first time using the sink also had the same problem. I told the staff about this problem. I feel that they should have changed rooms for me so that had a room with clear water. If clean water is available in the rooms. I also could not connect to the internet with my I pad. My iPhone could but my iPad couldn't. I should not have been on the 10th and 11th floors
Response from alejandro on Mar 15, 2023
dear were zorry you wont get your expectationbest regards

10/10 Excellent

jeffery

Stayed 1 night in Feb 2023

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location and access to the plaza. Very nice hotel to stay
Stayed 2 nights in Jan 2023
Response from alejandro on Mar 15, 2023
dear guest were glad to kwon your stay was nice hope to see you againbest regadrs

10/10 Excellent

Anoushiravan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience, very helpful and polite staff. Excellent free breakfast was included. We highly recommend this hotel.

10/10 Excellent

Iryna, Bay Harbor Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, 24/7 stuff, restaurant in site, spacious rooms and bathroom.
Stayed 2 nights in Nov 2022

6/10 Okay

Lance

Traveled with partner
Liked: Cleanliness, staff & service
Nothing special, dated. Loud , there is a very active school next door that had activities and band practice pretty much every night
Stayed 4 nights in Oct 2022

10/10 Excellent

Martin, Salinas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean and beautiful, we always had water, tea, etc
Stayed 2 nights in Oct 2022

10/10 Excellent

Sasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , great staff
Stayed 2 nights in Apr 2022
Response from alejandro on May 20, 2022
thats very kind of you we hope to see you again

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Mar 2022
Response from HOTEL EUROPA on Apr 25, 2022
Muchas gracias por la gentil puntuación.

8/10 Good

Jose, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first trip to La Paz. Both my wife and I did not respond well to the altitude. Literally everyone on the staff was friendly, helpful, and bent over backwards to make it a good stay. Special thanks to the concierge who was incessantly helpful, and to the people in the restaurant and room service, as our lack of mobility caused us to eat most of our meals at the hotel... which was a distinct pleasure. I recommend Hotel Europa La Paz without reservation.
Stayed 10 nights in Jan 2022
Response from HOTEL EUROPA on Mar 2, 2022
Dear guest, we appreciate the time given to share your comment and preference with the hotel, we look forward to seeing you in the next opportunity.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for hotel quality. Great pool.
Stayed 5 nights in Sep 2021

10/10 Excellent

Luis

Stayed 1 night in Jan 2021

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, incredible service
Stayed on Saturday night and was so impressed I came back the following week to the same hotel. The reception staff sorted me so much - a transit to Copacabana with a guide; a Covid test at the hotel; and printing so many travel documents without complaint. They even upgraded my room both times so I had the most amazing view of the city.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Stayed 5 nights in Oct 2020
Response from HOTEL EUROPA on Oct 22, 2020
Estimado Huésped, gracias por compartir su calificación.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Hotel Europa CRM on Mar 13, 2020
Gracias por tomar el tiempo de dejar una reseña sobre su estadía. Su opinión es muy importante para nosotros. Atentamente,

10/10 Excellent

Yves

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020
Response from Hotel Europa CRM on Mar 3, 2020
Gracias por su reseña! Valoramos mucho su opinión. Saludos,

6/10 Okay

A R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust
Generally very good but this is the first time I have had the room checked prior to departure and I stay in hundreds of hotels as I am a pilot.A bit stressful due to a 5:50 checkout for an early flight !
Stayed 3 nights in Feb 2020
Response from Hotel Europa CRM on Feb 27, 2020
Dear Guest, Thank you for taking the time to write about your experience with us. We value your feedback and will look into our check out process to make it as agile as possible. Best,

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020
Response from Hotel Europa CRM on Feb 26, 2020
Gracias por escoger Hotel Europa para su estadía!

10/10 Excellent

Gonzalo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hotel Europa CRM on Feb 10, 2020
Gracias por hospedarse con nosotros y tomarse el tiempo de dejar una reseña

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from HOTEL EUROPA on Jan 13, 2020
Agradecemos su muy gentil puntuación.

8/10 Good

Khawaja Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic stay at Hotel Europa. The location of the hotel is great (in the city center) and access is easy. In particular I was very impressed by Mr. Miguel Segalini, the person incharge at reception. He was a fantastic help, by first helping me check in a bit ahead of the standard check in time (I had returned from a very long and exhausting bus ride from Uyuni) and then going out of his way to help me communicate with room service when they could not understand something I required. He personally came up and helped me with the language. Such kind of remarkable service is rare even in Top class hotels. Thank you
Stayed 3 nights in Dec 2019
Response from HOTEL EUROPA on Jan 9, 2020
Dear guest, thank you for sharing your experience at Hotel Europa, your comment is very valuable and will be transmitted, receive a cordial greeting.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is in a great location within the city. The staff were very polite and helpful to me. I suffered with some altitude issues when I arrived and the hotel provided a free gas tank of oxygen which was great. Overal a definite recommend
Stayed 2 nights in Dec 2019
Response from HOTEL EUROPA on Jan 5, 2020
Dear guest, thank you for sharing your experience at Hotel Europa.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly & helpful front desk staf
The front desk staff were friendly and very helpful to assist with any matters and they spoke perfect English. The room was large and comfortable.
Stayed 3 nights in Dec 2019
Response from HOTEL EUROPA on Jan 5, 2020
Dear guest, we appreciate your kind comments and rating, receive a cordial greeting.

6/10 Okay

Sergej

Stayed 1 night in Dec 2019

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome front desk staff & room service & breakfast buffet! Bed was bit hard for USA standards but the norm in South America.
Stayed 2 nights in Dec 2019
Response from HOTEL EUROPA on Dec 27, 2019
Thank you for your kind qualification whenever you like, we are at your service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Oct 2019
Response from HOTEL EUROPA on Nov 21, 2019
Estimada huésped, gracias por elegirnos para su estadía en La Paz. Valoramos mucho su puntuación y esperamos poderle servir nuevamente en un futuro. Saludos Cordiales

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019
Response from HOTEL EUROPA on Nov 14, 2019
Estimado huésped, gracias por escoger al Hotel Europa para su estadía en La Paz, agradecemos su gentil puntuación y esperemos tenerlo nuevamente como huésped en nuestro Hotel. Saludos Cordiales

6/10 Okay

BrentRourk, Bogota Colombia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mostly very good but! Good - The front desk staff is very helpful, Jorge and the night staff. Bilingual. 12th floor room was very nice w comfortable king bed and ample space and most amenities. Restaurant was very good for breakfast and we enjoyed one very good lunch. Pool was a welcome addition to the services. Nice location. Front desk can get folks to hotel to offer tours. Bad - Wi-Fi very spotty and would cut out on both of us at times and not let us back on. Front desk couldn’t fix. Pool only open noon-9. The worst was people coming in the room to either check on our mini fridge or every day coming in to give us 2 small pieces of candy - intrusions and totally not necessary. We were sleeping or in the bathroom when hotel staff cane in to do those two things that the room cleaner could have easily done on his round. Not secure and we felt as if they were spying on us. Put everything in your small lock box.
Stayed 6 nights in Oct 2019
Response from HOTEL EUROPA on Oct 15, 2019
Dear guest, thank you for choosing Hotel Europa for your stay in La Paz, we are happy to know that your experience was positive. We appreciate you mentioning the service of our team, the comfort of the beds and the buffet breakfast we serve every day. We are very sorry for the cleaning staff we will pass your observation, also the WiFi did not work correctly at the time of your visit, we hope that the problem did not last long since our team does everything possible to solve problems as soon as possible, also know that we will communicate the administrator of the Finn Club for the issue of schedules that we want to improve as much as possible. Until your next visit we remain at your service. Kind regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine in the hotel, I like the service!
Stayed 1 night in Oct 2019
Response from HOTEL EUROPA on Oct 8, 2019
Dear Guest, thank you for choosing Hotel Europa for your stay in La Paz, It is good that you had the opportunity to enjoy all the services we offer,we look forward to serving you again when you visit our beautiful city of La Paz. Kind regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, central location, easy access, near to a market and restaurants
Stayed 1 night in Sep 2019
Response from EUROPA on Sep 21, 2019
Dear guest, we appreciate your qualification and the time spent sharing your experience. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from EUROPA on Sep 21, 2019
Estimado huésped, le agradecemos por su puntuación.Reciba un Cordial Saludo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from EUROPA on Sep 5, 2019
Estimado huésped,apreciamos su gentil puntuación. Lo esperamos en su siguiente visita a la ciudad de La Paz.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, suites are amazing, good quality room service.
Stayed 4 nights in Aug 2019
Response from HOTEL EUROPA on Aug 19, 2019
Dear Guest, thank you very much for your score and comments, we hope you can visit us again.Best regard

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was very peaceful. It is also a bit off the main road so quiet
Stayed 1 night in Aug 2019
Response from EUROPA on Aug 14, 2019
Dear guest, we appreciate your qualification and the time spent sharing your experience. Best regards

4/10 Poor

Daniel

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Not recommended
A pair of $300 headphones disappeared from our room and the day after our stay a fraudulent transaction was carried out on my credit card for $990. When I asked for a late check out I was told one price and when time came to pay it was double what they originally quoted. The key to the room stopped working a number of times, I went down to reception 7 times in two days to have the swipe cards re-initilized. The pool area is quite nice and has good facilities but doesn't open until 1pm. We had a party of 7 staying at the hotel in 4 rooms for two nights. Overall an extremely disappointing stay. I've stayed there a number of times over the last few years and I won't be going back.
Stayed 2 nights in Jul 2019
Response from HOTEL EUROPA on Aug 9, 2019
Dear Guest, thank you for sharing your experience, we cordially tell you, when you were check out from the hotel, we inform you that your headphones were not found because the housekeeper verified the room, also for the charge of 990 USD them it was only the payment of your consumptions that your made in the hotel the total 150.63 USD. 'Best regard'

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and an accommodating staff! Close to the center of town
Stayed 1 night in Jul 2019
Response from HOTEL EUROPA on Aug 5, 2019
Dear guest, we appreciate your kind comment.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION, FOOD AND SERVICE WERE ALL VERY GOOD. The restaurant was excellent, a bit costly but one gets what one pays. Service at the door was excellent, the same as the desk.
Stayed 1 night in Jul 2019
Response from Hotel Europa on Jul 12, 2019
Dear Guest, thank you very much for your score and comments. It is a pleasure to have been at your service and we hope you can visit us again. Best regards

10/10 Excellent

Eaul, La paz

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenian una cafetera disponible para la habitacion. Eso no me gusto para un hotel grande como este. Deberian tenerla disponible para los clientes.
Stayed 5 nights in Jun 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Hotel Europa on Jul 2, 2019
Dear Guest, thank you for your score. We hope you can visit us again. Receive a cordial greeting.

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Hotel Europa on Jul 2, 2019
Dear Guest, thank for your kind score. Kind Regards

8/10 Good

YankeeTraveler, New Haven CT

Liked: Cleanliness, staff & service, amenities
Great downtown location -- just around the corner from (but thankfully not directly on) a bustling, main road in the city center. My room was not fancy, but was comfortable and quiet. Breakfast is average, but at least it's available over a lengthy period of time beginning at 6am.
Stayed 3 nights in Jun 2019
Response from Hotel Europa on Jun 24, 2019
Dear Guest, thank you very much for sharing your opinion. We hope you can visit us again when you return to the city of La Paz. Greetings.