Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
4.5 Room cleanliness
3.5 Service & staff
5.0 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by A verified traveler from London

Extraordinary architecture but so so experience

Posted Sep 7, 2013 on Hotels.com
This is a marvellous piece of contemporary architecture. (I dont say this readily, as I am a London architect myself with high architectural expectations. I wish I has done this project !) It's well worth a one or two night stay. I would just say that the service /management vision is not on a par with the quality of the inventive architecture. ( What's with the selling of Marc Jacobs handbags in the area previously photographed as the home grown vegetable area) For example the restaurant is in my view, overpriced and the overal lack of service personel made it feel unwelcoming. We had a 16 month old with us, and it wasn't well placed to cater for him. Even so, the skeletal staff did their best and rustled up a plate of very spanish cheese tomato and bread, once we had made ourselves understood. Fair enough, we don't want to do Mark Warner holidays and that's the price you pay perhaps, but possibly not at 200 euro per night. They need more staff, better trained to do front of house stuff. The parasols don't work well by the pool -ikea- strangely flimsy compared to the custom made steel furniture designed by the architects everywhere, including bespoke sinks in the rooms , amazing outdoor baths and even the reception chairs. Small niggles perhaps, but I'm only writing this in the hope that this beautiful place ups its game to be as wonderful as it has the potential to be. It's designers gave it a huge head start.
3 out of 5
Recommended
for Everyone
by Derek from Uk

One off

Posted Feb 12, 2013
Staff very good , meal excellent , only two things, were finding the hotel and the long dirt road if I had brought my sports car I would have turned around and not visited as The track was in a bad way