Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Kae from Toronto

The staff ruined the experience

Posted Jan 2, 2014
Pros: Location
Cons: Service Facilities could use some updating. I would rate this a 3 star hotel at best, by North American standards.
Although the location is fantastic and the facilities are okay, for the price we paid, the service was quite poor. They were less than accommodating/understanding and seemed uninterested in doing their job.
3 out of 5
by Rob from Kamloops

Middle of the road

Posted Dec 17, 2013 on Hotels.com
The rooms were not very clean, towels were old and threadbare. Had a beautiful balcony and view of the ocean.
4 out of 5
for Everyone
by Ralph from Santiago de Chile

Nice Hotel at the beach

Posted Jul 16, 2013
Pros: Great location
Cons: Will need some renovation soon
Location: Great location close to the beach
Nice Hotel, but will need some renovation soon. We had a pleaseant stay, with good service in accoradnce to the price to be payed
4 out of 5
for Getaway With Friends
by A verified traveler

beach getaway

Posted May 21, 2013 on Hotels.com
nice decor but worn upholstery in lobby/hallways. nice pppol area. great breakfast- keep eggs filled up. great location
5 out of 5
by A verified traveler from Wollongong, Australia

Great to be on the beach again after the Andes, ahh

Posted Dec 11, 2011
After beinging the Andes in Peru & Bolivia for weeks it was finially great to be by the ocean. Hotel front staff were lovely and helped carry my bags to our room. The ocean view was great, the pool was refreshing and the hotel room service was all good. It was fantastic that the hotel had some free bikes to ride many kms down the beach. Even though it was xmas party time in the hotel, the sound didnt travel to our room, or maybe we were just exhuasted. a bit of a taxi ride to the la Serrena city but that was all fine. I would definately recommend it to others. oh the breackfast was the best we had all through Sth America.