Indoor pool, sun loungers

Reviews of Baymont by Wyndham LaGrange

2.5 out of 5
Baymont by Wyndham LaGrange
107 Hoffman Dr, I-85 at Exit 18, LaGrange, GA

Reviews

7.8

Good

Rating 10 - Excellent. 276 out of 785 reviews" "
Rating 8 - Good. 261 out of 785 reviews" "
Rating 6 - Okay. 133 out of 785 reviews" "
Rating 4 - Poor. 71 out of 785 reviews" "
Rating 2 - Terrible. 44 out of 785 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was extra friendly and helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Latoya

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Mistakenly a left my watch. When I called to have it returned, they said it wasn’t found. I’m sure I left my item but it wasn’t turned in by the housekeeper, housekeeper said she didn’t see it.
Stayed 1 night in Mar 2024

10/10 Excellent

KELLY JOSLYN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and attentive.
Stayed 2 nights in Mar 2024
Response from Jennifer on Mar 22, 2024
Dear Kelly, Thank you so much for your feedback! We will see you again.

8/10 Good

Polly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room
Stayed 1 night in Mar 2024
Response from Baymont Inn Lagrange on Mar 19, 2024
Dear Polly, Thank you for your feedback.

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hotel room I have ever stayed in.
Stayed 1 night in Mar 2024
Response from Baymont Inn Lagrange on Mar 19, 2024
Dear Joseph, Thank you for your feedback. We will see you again!

8/10 Good

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service
It’s not fancy but it’s clean and the staff is friendly and professional. No coffee pot in room
Stayed 1 night in Mar 2024
Response from Baymont Inn Lagrange on Mar 19, 2024
Dear Christina, Thank you for your feedback. On your next visit take advantage of our 24 hour coffee station at the lobby.

8/10 Good

Noe

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay there again
Stayed 1 night in Mar 2024
Response from Baymont Inn Lagrange on Mar 19, 2024
Dear Noe, Thank you for your feedback. We will see you again!

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good I was happy
Stayed 1 night in Mar 2024
Response from Baymont Inn Lagrange on Mar 19, 2024
Dear Loretta, Thank you for your feedback. We will see you again!

4/10 Poor

Cynthia

Disliked: Staff & service, amenities, property conditions & facilities
I found stand on my pillow case and my sister had them to come up and change the linen on her bed because the sheets had stains on it. When we complained to the clerk about the cleaning people not properly cleaning she could only say she was sorry not that she would check in to it hopefully she would but you only get one chance with me I’m not going bac.
Stayed 1 night in Feb 2024
Response from Baymont Inn Front Desk on Feb 28, 2024
Dear Guest, Thank you for your feedback. Please rest assured we have resolved the issues you faced. I hope we get to serve you again.

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and freshly decorated.
Stayed 1 night in Feb 2024
Response from Baymont Inn Lagrange on Feb 28, 2024
Dear Guest, Thank you for your feedback. We will see you again!

6/10 Okay

Dallas, Colorado Springs

Traveled with family
Liked: Staff & service, amenities
The hotel did not have my reservation. Fortunately, they were able to accommodate me at a rate similar to what was quoted on Expedia, but there was no reservation in my name.
Stayed 2 nights in Feb 2024
Response from Baymont Inn Lagrange on Mar 19, 2024
Dear Guest, Thank you for your feedback. Always contact the hotel for the reservation to avoid issues.

2/10 Terrible

Cami

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the website were not accurate for this hotel. The hot tub it showed had not worked in several years and not operating now. Lots of people loitering outside. Hotel was dirty. Sheets were uncomfortable. I would not recommend this location.
Stayed 1 night in Jan 2024
Response from Baymont Inn Lagrange, GA on Feb 28, 2024
Dear Guest, Thank you for your feedback. We no longer advertise Hot Tub at the hotel. We have notated the other issues you mentioned and will look for improvements.

6/10 Okay

Ashley

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Rusty

Traveled with family
Liked: Cleanliness, room comfort
Baymont - La Grange Ga
I blame my issue on myself as I should have paid attention to amenities. PSA - Do not stay here with an elderly family member. No elevator and the staff isn’t very willing to help with luggage to the second floor. Opted out of the complimentary breakfast as it was less than appealing and the lobby wasn’t clean enough to eat in. You get what you pay for. Shame on me for not doing my research
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

amanda

Liked: Cleanliness, room comfort
The room was great. The shower dial I cut my finger on. And the breakfast selection was horrible. But the room was gorgeous and clean. The pool was a good;Little cool in there. Jacuzzi was Amazing. If they could fix the shower dial from where it was peeling and not sharp and update the breakfast it would be the best place.
Stayed 1 night in Dec 2023
Response from Beth Walston on Dec 18, 2023
Thank you for your review. We are currently in the process of upgrading the hotel so we are very happy to hear that you enjoyed your stay with us.

4/10 Poor

Chikako, Hubbardsville

Stayed 3 nights in Dec 2023
Response from Beth Walston on Dec 18, 2023
Thank you for your review. We are currently under renovation and we appreciate your patience

4/10 Poor

Tiffany

There was still trash in room, the tub needed to be replaced.
Stayed 1 night in Dec 2023
Response from Selina Walston on Dec 18, 2023
We would like to take the time to apologize for any inconvenience you had during your stay with us. We are currently renovating the entire hotel to fix these kind of issues.

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction, ceilings were cracked and falling apart, bad smell, bathroom door knob falling off and no lock, poor service/staff unhelpful, limited breakfast ..no fresh fruit or pastries
Stayed 1 night in Dec 2023

6/10 Okay

Dale

Stayed 1 night in Nov 2023

2/10 Terrible

Demarcus

Traveled with family and small children
Disliked: Staff & service
Requested a late stay and staff seemed as if. She didn’t want to honor it and it clearly stated on the sign they did late check out until 2 she gave me until 12 and they also rushed us upon checking out it was only 11 and they were at the door telling us to leave very unfriendly work staff
Stayed 1 night in Nov 2023

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent but the property was being renovated yet it did not cause any problem. Did not like the extremely limited breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Arlise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Staff & service
Front desk was very personable.
Stayed 1 night in Nov 2023

6/10 Okay

PETER

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom tub was dirty. I attempted to clean it myself using three Mr. Clean magic erasers but to no avail. The second day a male attendant only replaced the towels and handled the trash can but failed to touch the bedding (why is unknown). I know you get what you pay for but some standards should be maintained... FYI
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Stayed 1 night in Nov 2023

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

michael

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hallway carpet was very dirty Room was fine
Stayed 1 night in Oct 2023

4/10 Poor

Eddi

We did not stay at bay not this night. We stayed last month - in september
Stayed 1 night in Oct 2023

2/10 Terrible

debora

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Ronnie

Liked: Staff & service, room comfort
Check in process
Che k in was just that, Check in. Nothing exceptional.
Stayed 1 night in Oct 2023

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
My dad n i travled from Tx to Lagrange Ga for 3 days to see family ...i will be forever grateful for the hospitality of Laura and Beth ! Everything was perfect ! Thank yall
Stayed 1 night in Oct 2023

8/10 Good

Lori

Liked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare. Bates motel
Disgusting. Stayed about 12 days. Had room cleaned twice only when requested extremely smelly room made me gag. Smelled like dog pee or worse. No toilet paper replaced had to get my own. No paper cups had to get my own. If this is not a full service hotel where I have to do everything myself then why wasn't it $50 night? I paid $90 night for this dump with absolutely no service expected from a full service hotel! Other rooms would put their trash in the hallway due to zero room service
Stayed 5 nights in Sep 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was toast cereal or boiled egg and yougurt. But good coffee 24 hours a day.
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Stayed 8 nights in Aug 2023

10/10 Excellent

Gloria

Traveled with partner
Liked: Amenities, property conditions & facilities
Overall, I thought everything was good sheets on the bed I was not too happy about, but everything else was good
Stayed 1 night in Aug 2023

10/10 Excellent

Jayvianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Response from Beth Walston on Aug 20, 2023
Thank you for your leaving us a review. Always nice to hear from our guest.

8/10 Good

Brooke

Stayed 1 night in Jul 2023
Response from Beth Walston on Aug 13, 2023
Thank you for taking the time to leave us a review

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Beth Walston on Jul 22, 2023
Thank you for your review

10/10 Excellent

Ashunta

Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool for the children nice and clean
Stayed 1 night in Jul 2023
Response from Beth Walston on Jul 22, 2023
Thank you for your review

4/10 Poor

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was extremely small and limited. No space in room. The room was damp even with a/c running all night.
Stayed 1 night in Jun 2023
Response from Beth Walston on Jul 22, 2023
We understand about the humidity. It has been a struggle all year with all the rain that we have had. Thank you for your review.

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Beth Walston on Jul 22, 2023
Thank you for your review

6/10 Okay

Courtney

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not Happy
The lock to the bathroom was busted when I arrived. The A/C unit wouldn't properly work. The carpets were dingy and stained. Looked as though they haven't been cleaned in years. The tub bottom was dirty and I had to clean it out before using the shower. Next time I stay in town for a work trip, I will book another location.
Stayed 1 night in Jun 2023
Response from Beth Walston on Jul 22, 2023
Thank you for your review. We are currently working to replace all the carpet in the hotel. We apologize for any inconcienance this has caused you. I will forward your review to management so these issues can be addressed.

8/10 Good

Randy

Stayed 1 night in Jun 2023
Response from Beth Walston on Jun 12, 2023
Thank you for leaving a review. Always great to hewar from our guest

6/10 Okay

Brian

No elevator to second floor.
Rather disappointing that this two story hotel had no elevator service. We havevbtayed at several of this brand hotel and all had elevators.
Stayed 1 night in May 2023
Response from Beth on May 28, 2023
Thank you for staying with us and leaving a review. I hope that you will stay with us again in the future

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for the pruce
We enjoyed our stay clean comfortable room fair price housekeeping was amazing. Only two draw backs no elevator and the breakfast was very limited.
Stayed 3 nights in May 2023
Response from Beth on May 28, 2023
Thank you for you review. I hope that you will stay with us again in the future

6/10 Okay

DONALD

Stayed 1 night in May 2023
Response from Beth on Jun 10, 2023
Thank you for your feed back. Always good to hearf rom our guest

8/10 Good

Janelle

Liked: Staff & service, room comfort
Stayed 1 night in May 2023
Response from Beth on May 28, 2023
Thank you

2/10 Terrible

Clotee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Beth on Jun 10, 2023
Thank you for your feed back